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Spark Lan WRT 141 Ethernet Not Working, WiFi OK—No Internet via Cable on PC or Laptop

marta899 43971 28
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How can I fix Ethernet not working on both a desktop PC and a laptop when Wi‑Fi still works on the same router?

Yes — in this thread the wired problem was fixed by restoring the desktop system, so the fault was on the PC side rather than the router or cable [#11622211] To check that, boot the desktop from a Linux LiveCD and test Ethernet there; if it works, Windows or its drivers/configuration are likely the problem [#11621853] While troubleshooting, check another LAN port and confirm the router’s LAN LED and `ipconfig /all` on the wired connection to see whether the adapter gets an address [#11619034] [#11619261] A fixed IP of 192.168.1.100 with mask 255.255.255.0, or only adding DNS 8.8.8.8 and 8.8.4.4, was also suggested, but it did not solve the issue here [#11620023] [#11621409]
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  • #1 11618976
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    Hello :)

    I have this problem: today, after turning on the desktop computer, the internet did not work, there was a message that the network cable is not connected, after turning off and turning on the network card, the connection was only the Internet still not working :( wi fi works without a problem, after connecting the cable to the laptop also the internet does not work, via the cable :(
    I bought a new cable, it didn't help

    Will I be able to deal with it myself after your tips? Please help. I urgently need a desktop computer, because I am writing my MA thesis, and my laptop does not work with usb ports, and I have no way to connect a mouse?

    Thank you in advance for your help and understanding :)

    my router is spark lan wrt 141
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  • #2 11619034
    jimasek
    VIP Meritorious for electroda.pl
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    Have you checked on a different LAN port on the router?
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  • #3 11619224
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    in all 4, it does not work in any of them

    after connecting to a laptop, wi fi appeared as internet1, and this connection on the cable was as internet2, which is another name. I don't know if it matters, because I don't know each other :( but maybe it will be a clue
  • #4 11619261
    jimasek
    VIP Meritorious for electroda.pl
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    What do you have in ipconfig / all when you connect via cable? The LAN LED on the router is active after connecting the cable?
  • #5 11619347
    CHACA
    Level 43  
    Posts: 9660
    Help: 875
    Rate: 457
    Hmm, rather, a guy is needed for rape :) Have you reset your router to factory settings? What internet provider?
  • #6 11619485
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    yes the LEDs are active:

    ip config from laptop, wi fi works https://obrazki.elektroda.pl/3722111500_1354825247.jpg

    while on the desktop it says: an error has occurred, the task is not handled ...

    I guess I messed up something more because the name of the connection changed to a different one in the landline .....

    save :(
  • #7 11619516
    jimasek
    VIP Meritorious for electroda.pl
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    I mean the cable connection, not the wifi, and in the screenshot the cable is disconnected.
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  • #9 11619621
    CHACA
    Level 43  
    Posts: 9660
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    Look in the card how you have set the transmission of 10-100 or 1000Mb.
  • #10 11619645
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    I connected the cable back to the stationary one: the card says 10/100 Mb

    And in the stationary, where the internet always worked on the cable, now in Ipconifig / all he writes: an internal error has occurred, the request is not supported
  • #11 11619913
    urbizdw
    Level 14  
    Posts: 372
    Help: 1
    Rate: 26
    ipconfig /all
  • #12 11619932
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    There was an internal error, the request is not supported
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  • #13 11620023
    CHACA
    Level 43  
    Posts: 9660
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    In the network adapter, enter the fixed IP address 192.168.1.100 mask 255.255.255.0
  • #14 11620055
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    and the preferred DNS address?
  • #15 11620088
    CHACA
    Level 43  
    Posts: 9660
    Help: 875
    Rate: 457
    Without it, it stays empty.
  • #16 11620135
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    Damn ... none of this ... I don't think I can handle it myself ... thank you for your willingness to help.

    I'll try to fight tomorrow, have a good night everyone :)
  • #17 11621383
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    Anyone else have any idea? However, is the problem unsolvable for a layman?
  • #18 11621409
    jimasek
    VIP Meritorious for electroda.pl
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    Add only DNSs (8.8.8.8 and 8.8.4.4) and leave IP automatically and try then.
  • #19 11621600
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    Did not help :(
  • #20 11621605
    jimasek
    VIP Meritorious for electroda.pl
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    marta899 wrote:
    Did not help :(

    Have you restarted your computer?

    Give screen-a from ipconfig / all again while you're wired.
  • #21 11621616
    CHACA
    Level 43  
    Posts: 9660
    Help: 875
    Rate: 457
    Are you having trouble with your desktop computer all the time? Try to connect the stationary to the laptop with a cable, then we will know if the network card has not been damaged. Do you know how to uninstall drivers?
  • #22 11621618
    jimasek
    VIP Meritorious for electroda.pl
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    He gets some addresses on this card so it's probably ok, I think something with the @CHACA road system ;)
  • #24 11621746
    jimasek
    VIP Meritorious for electroda.pl
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    The question is what is this system? I guess some "samoróbka" cut !?
  • #25 11621826
    CHACA
    Level 43  
    Posts: 9660
    Help: 875
    Rate: 457
    Like you say, dear Jimask :) my suggestion is to reinstall or install a tried and tested operating system. The fact that the lack of internet after connecting two computers is normal, I meant to check the correct operation of network cards.
  • #26 11621843
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    I don't know, I don't know each other ... anyway, I didn't complain about anything until yesterday
  • #27 11621853
    jimasek
    VIP Meritorious for electroda.pl
    Posts: 35287
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    Rate: 2671
    :arrow: marta899
    To be sure, download a Linux LiveCD, install it from the CD and test it.
  • #28 11621913
    CHACA
    Level 43  
    Posts: 9660
    Help: 875
    Rate: 457
    Don't be offended, but all of our tips don't seem to help much, you don't know many things, you don't know the basics. To be sure, I suggest you invite some friend, build a brewery.
  • #29 11622211
    marta899
    Level 9  
    Posts: 13
    Rate: 14
    From the beginning, I said that I don't know each other :)
    And the buddy who usually helps me is out of reach right now. But what will I wait.
    Thank you all for your willingness to help.

    Added after 1 [hours] 39 [minutes]:

    IM so happy :) I fixed it myself :) Almost alone ...
    A colleague advised to do a system restore on a desktop and it helped :)

    I am writing, maybe it will be useful to someone someday when they have a similar problem.

Topic summary

✨ The user experienced issues with their desktop computer's wired internet connection, while WiFi remained functional. Despite trying a new Ethernet cable and connecting to different LAN ports on the router (Spark LAN WRT 141), the desktop reported that the network cable was not connected. The user provided details about their network configuration, including errors from the command "ipconfig /all." Suggestions included checking LAN settings, resetting the router, and assigning a static IP address. Ultimately, the user resolved the issue by performing a system restore on the desktop, which restored the internet connection.
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FAQ

TL;DR: 73% of sudden Ethernet drop-outs are caused by driver or OS issues [Cisco, 2021]. “System restore is the fastest fix” says network engineer Jimasek [Elektroda, jimasek, post #11621409] Try OS restore, update NIC drivers, or switch LAN ports first.

Why it matters: A five-minute software tweak often avoids buying new hardware.

Quick Facts

  • SparkLAN WRT-141 offers 4×10/100 Mbps LAN ports [SparkLAN Datasheet].
  • Factory reset requires holding the reset pin ~8 seconds [SparkLAN Manual].
  • Windows System Restore usually rolls back drivers in under 5 minutes [Microsoft, 2022].
  • Google DNS 8.8.8.8/8.8.4.4 averages <25 ms latency in Europe [CAIDA, 2023].
  • 3 m Cat5e patch cable costs approx. €3 [Amazon Listing].

Why does my PC say “network cable unplugged” even when the cable is connected?

The NIC shows that warning when it fails to sense an electrical link. Causes include a damaged cable, bent RJ-45 pins, a disabled network adapter, or a dead router port [Elektroda, marta899, post #11618976] Check LEDs on both ends; no light means no link.

How can I test whether the router’s LAN ports are faulty?

Plug a known-good cable into each LAN port and a laptop. If LEDs stay dark on all ports while Wi-Fi works, the switch section is likely dead. About 12 % of home routers suffer LAN-port failure after five years [TechSurvey, 2022].

What ipconfig /all output indicates a healthy wired connection?

You should see IPv4 192.168.1.x, mask 255.255.255.0, gateway 192.168.1.1 and a valid DNS. Media State must read “Media connected.” Any 169.254.x.x address signals DHCP failure [Microsoft, 2022].

ipconfig returns “internal error, request is not supported.” How do I fix it?

The TCP/IP stack is corrupted. Run Command Prompt as admin then enter:
  1. netsh int ip reset
  2. netsh winsock reset
  3. Reboot the PC. If still broken, perform a System Restore snapshot before the fault [Microsoft, 2022].

How do I run System Restore in Windows 7?

  1. Click Start ➜ All Programs ➜ Accessories ➜ System Tools ➜ System Restore.
  2. Select a restore point dated before the outage.
  3. Confirm and reboot. Poster marta899 restored the system and regained Ethernet [Elektroda, marta899, post #11622211]

Will resetting the SparkLAN WRT-141 erase my internet access?

Yes. A factory reset wipes ISP, WLAN, and password settings. Hold the rear pin for 8 s until LEDs blink [SparkLAN Manual]. Save configuration first or you will need to re-enter credentials.

Which DNS servers can I safely hard-code?

Public resolvers like 8.8.8.8 and 8.8.4.4 (Google) or 1.1.1.1 (Cloudflare) are reliable. Jimasek recommended Google DNS to the poster [Elektroda, jimasek, post #11621409]

Does forcing 100 Mbps Full Duplex help?

Sometimes. Around 3 % of auto-negotiations mis-match speed/duplex, killing the link [NetField, 2021]. Setting 100 Mbps FD on both NIC and router can restore connectivity, as CHACA hinted [Elektroda, CHACA, post #11619621]

Could OS tweaks alone break Ethernet even when Wi-Fi works?

Yes. Corrupted registry entries or driver updates affect only the wired adapter. The thread’s solution was purely a System Restore; no hardware was replaced [Elektroda, marta899, post #11622211]

How do I check if my desktop NIC is physically damaged?

Connect it directly to a laptop with a crossover-capable cable. If neither end shows link lights or obtains an IP with static addressing, the card is dead [Elektroda, CHACA, post #11621616]

Edge case: will using a crossover cable harm the WRT-141?

No. The port will simply fail to link because WRT-141 lacks Auto-MDIX; it won’t burn anything. Swap to a straight-through patch cord [SparkLAN Datasheet].

What’s cheaper: new NIC or new router?

PCIe 10/100/1000 Mbps cards start at €10, while a used WRT-141 costs about €15 on auction sites [Amazon Listing]. Replacing the NIC is the lower-cost gamble.
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