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[Solved] No access to the network even though the Internet is detected (connection to the

szymon14april 61242 12
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  • #1 17473494
    szymon14april
    Level 9  
    Hello. Even though the computer detects the connection (inscription: Network 15 - Connected, no internet), the connection cannot be established.
    Connection checked on several computers (both cable and WiFi).

    The Internet is connected via a coaxial cable from the socket in the block to the CISCO EPC3008 modem (4 green LEDs are on and the orange link LED is blinking - according to the instructions, everything is ok).

    The RJ-45 cable goes from the modem to the TP-LINK TL-WR841N router (WAN socket) and from this router with a cable from the LAN socket to the computer's network card. The computer detects the network but cannot connect.

    I tried to configure the router according to various instructions - and topics on the electrode, and on other websites, and the user manual for this router, etc. WiFi is configured and you can connect. But there is no internet via cable or WiFi.

    I only got the MAC address from the provider and entered it in the router settings as WAN MAC Adress (if necessary, I can send photos).

    Anyone can tell me how to configure it to make the internet work? Connecting directly to the modem does not help either - the same is the case.
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    #2 17473835
    Anonymous
    Level 1  
  • Helpful post
    #3 17475080
    calixto
    Level 23  
    Directly connect your computer with a Cisco modem and check if the internet works for you. Check if the computer's network card is in automatic configuration (DHCP) mode. If the Internet works with a direct connection to a Cisco modem, it means that the TP-LINK modem is incorrectly configured.
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  • #4 17475262
    szymon14april
    Level 9  
    I wrote in my post that connecting directly to the modem changes nothing.

    But now something strange happened - I connected everything with a cable and the Internet in the computer started working (normally the cable from the router to the computer) - while the problem with WiFi remained the same as before - "Connected, No Internet". It is strange for me why it suddenly started working on the cable, and even weirder that WiFi did not work.

    In the photo, I put a screen from the Status tab.

    No access to the network even though the Internet is detected (connection to the
  • #5 17475295
    Anonymous
    Level 1  
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    #6 17475328
    calixto
    Level 23  
    Send the configuration of this router. It is best to log in to the TPLINK modem via ssh and follow the instructions:

    cat / etc / config / wireless
    cat / etc / config / network
  • #7 17476246
    szymon14april
    Level 9  
    No access to the network even though the Internet is detected (connection to the
    calixto wrote:
    Send the configuration of this router. It is best to log in to the TPLINK modem via ssh and follow the instructions:


    Unfortunately, I don't know how to do this. This bash command doesn't work for me on Windows.

    Here I put the executed ping commands (I did them on a laptop connected via WiFi - now it seems to show that there is internet access but you can not load anything):
    No access to the network even though the Internet is detected (connection to the
  • Helpful post
    #8 17476334
    Anonymous
    Level 1  
  • #9 17476626
    calixto
    Level 23  
    You do not have a properly configured TPLink modem and therefore the internet over WiFi does not work for you. You probably don't have a WAN-to-LAN nat. Can you send screenshots with modem configuration - it is about Network-> Interfaces and Network-> WiFi tabs?
  • #10 17476674
    szymon14april
    Level 9  
    Here are photos from the Interfaces and WiFi tabs - if you need anything else, I will send it. Hope you can set it up.

    No access to the network even though the Internet is detected (connection to the No access to the network even though the Internet is detected (connection to the No access to the network even though the Internet is detected (connection to the No access to the network even though the Internet is detected (connection to the


    Erbit wrote:
    Connect the computer with a cable to the CISCO. Enter the given MAC Address in the card configuration. Then:

    - ping google.pl
    - ipconfig / all


    I did this with my computer connected via cable to the router and the router connected via cable to the modem. This is how I normally use the internet today. Should I unplug the cable directly to the modem and do it again?

    No access to the network even though the Internet is detected (connection to the
  • Helpful post
    #11 17477100
    calixto
    Level 23  
    Wifi network should only be connected to LAN (br-lan). On WAN it should be set as the 'Dhcp Client' protocol, on LAN you should set a fixed IP address of the router and enable DHCP on this interface for clients. There should be a bridge between Wifi and LAN.

    Take a screen of LAN settings (edit).
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  • #12 17478278
    KOCUREK1970
    Network and Internet specialist
    szymon14april wrote:
    Connecting directly to the modem does not help either - the same is the case.

    Disconnect the Cisco modem and TP Link router from the power supply at the same time, wait about a minute and reconnect both devices to the power supply at the same time.
    Everything should be on AUTO on the WAN TP Link.
  • #13 17483959
    szymon14april
    Level 9  
    Gentlemen :D Unchecking "Wan" in the Wi-Fi settings helped and the wireless internet works great. Thanks a lot for your help, especially for calixto :) I consider the topic to be resolved

    Added after 2 [minutes]:

    Thanks to the advice of users, I set WiFi only on LAN and not LAN \ WAN, it was necessary to enter the MAC address provided in the settings.

Topic summary

✨ The discussion revolves around a user experiencing connectivity issues despite the computer detecting a network connection ("Network 15 - Connected, no internet"). The setup includes a CISCO EPC3008 modem connected via coaxial cable, a TP-LINK TL-WR841N router, and multiple computers tested for connectivity. Initial troubleshooting steps included checking DHCP settings, direct connections to the modem, and router configurations. The user eventually resolved the WiFi issue by unchecking "WAN" in the Wi-Fi settings, allowing the wireless internet to function correctly. Key recommendations included ensuring the router's WAN port is set to DHCP and maintaining a bridge between WiFi and LAN.
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FAQ

TL;DR: Fix “Connected, no Internet” by power‑cycling modem and router for 1 minute and setting WAN to Automatic—"Everything should be on AUTO on the WAN TP Link." This FAQ targets home users with Cisco EPC3008 + TP‑Link TL‑WR841N. [Elektroda, KOCUREK1970, post #17478278]

Why it matters: It restores Wi‑Fi quickly and avoids unnecessary ISP tickets.

Quick Facts

Why does my PC say "Connected, no Internet" on Wi‑Fi with a TL‑WR841N?

Wi‑Fi was linked to WAN instead of LAN, so NAT and DHCP never served clients. Fix it by unchecking “WAN” in Wi‑Fi settings and keeping Wi‑Fi in br‑lan. Also set the WAN MAC to the ISP‑registered address. “Unchecking ‘Wan’ in the Wi‑Fi settings helped.” [Elektroda, szymon14april, post #17483959]

Which WAN settings should I use if my ISP binds service to a MAC address?

Use Dynamic IP (DHCP) on the WAN port and clone the registered MAC as the WAN MAC. Renew the WAN lease after saving. As noted, “you get your IP from DHCP,” so configure the WAN accordingly. [Elektroda, Anonymous, post #17473835]

How do I bridge Wi‑Fi correctly on a TP‑LINK TL‑WR841N?

Bridge the SSID to br‑lan only. Do not attach the Wi‑Fi interface to WAN. “Wifi network should only be connected to LAN (br‑lan).” Keep WAN as DHCP Client, LAN static, and enable DHCP on LAN for clients. [Elektroda, calixto, post #17477100]

Quick 3‑step fix for TL‑WR841N + Cisco EPC3008?

  1. Enter the ISP‑provided MAC as the router’s WAN MAC.
  2. In Wi‑Fi settings, uncheck WAN; keep Wi‑Fi bridged to LAN (br‑lan).
  3. Reconnect clients and test browsing. [Elektroda, szymon14april, post #17483959]

Should I reboot the modem and router, and for how long?

Yes. Unplug both devices together, wait about one minute, and power them back on together. This refreshes the cable modem and forces a new DHCP session. “Everything should be on AUTO on the WAN TP Link.” [Elektroda, KOCUREK1970, post #17478278]

What ping tests separate DNS issues from connectivity problems?

Ping a public IP first, then a hostname. “Ping 216.58.215.99 and then ping google.pl.” If the IP responds but the hostname fails, fix DNS on the router or client. If neither responds, check WAN DHCP and cabling. [Elektroda, Anonymous, post #17473835]

How can I test internet directly from the Cisco EPC3008?

Connect a PC by Ethernet to the modem. Change the NIC MAC to the provider’s registered MAC. Then run ping google.pl and ipconfig /all to confirm an IP, gateway, and DNS. This validates modem access without the router. [Elektroda, Anonymous, post #17476334]

Do I need NAT between WAN and LAN for Wi‑Fi clients to work?

Yes. Without WAN‑to‑LAN NAT, clients cannot reach the internet. The advice was clear: you lacked a WAN‑to‑LAN NAT. Enable NAT on the WAN zone and keep Wi‑Fi bridged to LAN. [Elektroda, calixto, post #17476626]

What do the Cisco EPC3008 LEDs tell me about connectivity?

With 4 green LEDs lit and the link LED blinking, the modem reports sync and link. That indicates the issue is upstream of the PC but likely on the router side. This is a quick hardware check statistic. [Elektroda, szymon14april, post #17473494]

Why did Ethernet work but Wi‑Fi still showed “No Internet”?

Ethernet used the LAN bridge correctly, but Wi‑Fi was tied to WAN. That path bypassed LAN DHCP and NAT for wireless clients. “Wifi network should only be connected to LAN (br‑lan).” Move Wi‑Fi to br‑lan and retest. [Elektroda, calixto, post #17477100]

Should the TP‑Link WAN be set to Auto or manual settings?

Set WAN to Automatic when the ISP uses DHCP. Do not hardcode IP details unless your ISP provided them. “Everything should be on AUTO on the WAN TP Link.” Apply settings and reboot if needed. [Elektroda, KOCUREK1970, post #17478278]

Direct‑to‑modem still shows "No Internet". What’s the edge case?

Your ISP may lock service to a specific MAC. Change the PC’s NIC MAC to the provider’s registered MAC before testing directly. Without that, DHCP fails and the test is misleading. [Elektroda, Anonymous, post #17475295]

How can I share my router config to get help?

Log in via SSH and export OpenWrt configs. Run: cat /etc/config/wireless and cat /etc/config/network. Paste outputs so helpers can spot interface or bridge mistakes. [Elektroda, calixto, post #17475328]
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