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Candy Washing Machine E02 Error: No Water Load Issue on 3-Year-Old Unit

bartek4488reniaola 47292 9
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 11821459
    bartek4488reniaola
    Level 9  
    Hello, I have a problem with my washing machine, it stopped drawing water and pops up error E02, can anyone help me? I will add that the washing machine I have 3 years!
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  • #2 11821530
    karol5608
    Level 28  
    Is he closing the door? Does it immediately show an error or after a while?
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  • #3 11821594
    bartek4488reniaola
    Level 9  
    I close the door, turn on the washing machine, and an error pops up right away
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  • #4 11821715
    karol5608
    Level 28  
    But is the washing machine blocking the door?
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  • #5 11822050
    bartek4488reniaola
    Level 9  
    The washing machine is blocking the door, it has been taking less and less water for a few days, it flew slower and slower, and today it does not take it at all, the hoses are all right!
  • #6 11827475
    papaj205
    Level 13  
    E02 is an error which means that the signal about the appropriate water level in the tank does not reach the module. If this signal is not received within 3 to 4 minutes, an error is displayed.
    There is probably a clogged strainer in the solenoid valve. Unscrew the inlet hose from the washing machine and see what the strainer looks like. They are best pulled out with pliers and rinsed under the tap.

    If there is a problem, I can give the contact information to a friend who lives in the area and also deals with household appliances.
  • #7 12757081
    Jacek D K
    Level 12  
    With the error 02 displaying, I have another case - the washing machine takes water (you can clearly hear such a "hissing") and it lasts quite a long time, then E02 appears on the display and stops. An interesting fact is that the error pops up at different times and I do not know what the washing stage was (whether it was still washing, the first rinse or the final, or maybe when taking the laundry). The pressure in the water supply network is good, the strainer on the solenoid valve is very clean. What could be the cause of the error?
  • #8 12761960
    papaj205
    Level 13  
    What is this washing machine?

    Added after 5 [minutes]:

    The first thing that is the error is the problem with pumping out the water. Check that the filter is clean and that the drain hose is not blocked somewhere. If everything is clean, the drain pump itself will most likely be damaged.
  • #9 12762360
    Jacek D K
    Level 12  
    The Candy Aqua 1100DF and Error 02 indicate a water intake error - at least that's what the manual says.
  • #10 12762641
    papaj205
    Level 13  
    As you can hear the hissing, the solenoid valve may not open fully. Therefore, filling takes a long time and throws an error because the water level has not reached the given level at the given time. It's best to replace the solenoid valve and see if anything changes.
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Topic summary

The discussion revolves around a Candy washing machine displaying the E02 error, indicating a water intake issue. The user reports that the machine, three years old, has stopped drawing water and shows the error immediately upon starting. Responses suggest checking the door closure, the solenoid valve, and the inlet hose strainer for clogs. One user notes that the error may also relate to the drain pump or a blockage in the drain hose. The Candy Aqua 1100DF model is specifically mentioned, with advice to inspect and potentially replace the solenoid valve if it is not opening fully.
Summary generated by the language model.
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