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No sound (picture is present) on the TV after connecting the polsat decoder via

pluti77 191439 11
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 12438577
    pluti77
    Level 10  
    I have a polsat decoder connected via the HDMI cable to the TV. My voice disappeared overnight (the picture is). I checked the other HDMI connectors and the symptom is the same. I connected via euro (SCART cable) and everything is ok and the picture and sound. What about kaman?
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  • #2 12438733
    demsy
    Level 22  
    Then try connecting another device with HDMI output
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  • #3 12439106
    KOCUREK1970
    Network and Internet specialist
    Reset the decoder and then reinstall the programs and see if that improves anything.
  • #4 12444425
    pluti77
    Level 10  
    I connected the dvd and the effect of the same picture is not there. I reset the decoder and the same.
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  • #5 12444573
    KOCUREK1970
    Network and Internet specialist
    pluti77 wrote:
    I have a polsat decoder connected via the HDMI cable to the TV. My voice disappeared overnight (the picture is). I checked the other HDMI connectors and the symptom is the same

    pluti77 wrote:
    I connected the dvd and the effect of the same picture is not there

    So, or something with an HDMI cable, or with the TV itself.
  • #6 12444667
    pluti77
    Level 10  
    I checked the cable on another TV and it's ok
  • #7 12444854
    KOCUREK1970
    Network and Internet specialist
    pluti77 wrote:
    I checked the cable on another TV and it's ok

    If he can, then connect the set-top box to this TV and check if the sound will be there, which would make sure that the set-top box is working or something happened to the other TV.
  • #8 12447092
    eM!
    Level 14  
    However, I will recommend you (albeit reluctantly) to factory reset your TV.
    Another way out of this situation may be to disconnect the TV from the power, and it is done in the following order:
    -turn off the TV from the remote control.
    -disconnect it from the power supply
    - disconnect all other devices from the TV
    -Leave him like this for a few minutes
    -connect the TV to electricity
    -plug all other devices
    -turn on the TV with the remote control

    You should also do something like this with the decoder, i.e. disconnecting from the power supply or restoring the factory settings.
    The downside to restoring your hardware to the factory state is that you will lose your saved settings.

    If these options fail - the TV submits to the service.
    PS write what exactly Polsat decoder you have and what TV model you have.
  • #9 12450455
    Zimny_
    Level 14  
    What's your TV anyway? It is quite rare that the HDMI port is damaged which is characterized by a lack of sound ... But it does happen sometimes.
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  • #10 12453910
    pluti77
    Level 10  
    TV SHARP LC 42G20E I was with a polsat decoder in the store where I bought it, the guest checked me and the voice and image are via HDMI. It will be TV's fault. I have a question, what may be the cost of replacing the HDMI sockets on the TV set because it probably awaits me
  • #11 12454100
    egon42
    Level 37  
    Check that you do not have the DVI function enabled on the TV when using HDMI, because then there may be image and no sound.
  • #12 12455005
    pluti77
    Level 10  
    I did a tv reset and the voice came back ok problem solved

Topic summary

The discussion revolves around a user experiencing a loss of sound on their TV after connecting a Polsat decoder via HDMI, while the picture remains intact. Various troubleshooting steps are suggested, including testing different HDMI cables and devices, resetting the decoder, and performing a factory reset on the TV. The user confirms that the HDMI cable works on another TV and ultimately resolves the issue by resetting the TV, restoring sound functionality. The conversation also touches on potential hardware issues with the TV's HDMI port and the possibility of enabling DVI mode, which can cause sound loss.
Summary generated by the language model.
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