logo elektroda
logo elektroda
X
logo elektroda

Wiśniowski Garage Door Fails to Close: Optima Drive, eL16q Controller Issues

hinos 35106 12
Best answers LABEL_AI_GENERATED

Why does the garage door reopen instead of closing when it is fully open, and how can this Optima/eL16q fault be fixed?

The most likely cause is a broken conductor in the spiral cable running along the door rail, so replace or repair that cable. [#13108820] Dismantle it and inspect it while bending or stretching the cable in different directions, especially near its anchor points; individual cores may appear intact when loose but fail under tension. [#13108845] The thicker wires serve the motor and the thinner ones serve the limit switches, so inspect both groups. [#13108845] In the reported cases, the cable was damaged and repairing it restored normal operation. [#13115502] One confirmed failure involved a white wire that only opened when the cable was stretched, explaining why the door failed mainly from the fully open position. [#13116243]
AI summary based on the discussion. May contain errors.
ADVERTISEMENT
This content has been translated flag-pl » flag-en View the original version here
  • #1 13107431
    hinos
    Level 10  
    Posts: 13
    Help: 1
    Rate: 9
    I have a problem with the Wiśniowski garage door. Optima drive, eL16q controller. The gate opens without any problems. When you try to close it, it tries to keep opening. When only partially removed manually, the closing mechanism is activated correctly and works automatically. I checked the limit switches and replaced them, but it still doesn`t close from the maximum open position.
    Please help
  • ADVERTISEMENT
  • #2 13108561
    kotbury
    Gantry automation specialist
    Posts: 9600
    Help: 2100
    Rate: 3632
    Check the mechanical side of the problem carefully - I had a case where the bent spring pressing the limit switch jumped over the bumper, the limit switch opened and the gate continued to open.
  • #3 13108798
    glecki
    Level 21  
    Posts: 409
    Help: 31
    Rate: 139
    If you have a machine with a control panel "on the wall", replace the spiral cable in the rail. The most common cause of failure.
    If you have a control panel in the head, see what Kotbury wrote.
  • ADVERTISEMENT
  • Closing failure depends on opening position and limit switch

    #4 13108805
    hinos
    Level 10  
    Posts: 13
    Help: 1
    Rate: 9
    I don`t know if I`m thinking correctly, but I can rule out a bent spring, as the limit switch turns off the gate. Additionally, if the gate exceeds a certain opening level (approx. 3/4 opening), even if I turn the gate off with the remote control, the next time I press it, it does not close but continues to open. The situation is different if I open it, e.g. halfway and stop it with the remote control, then the next time I press it, the gate closes as it should.
    Thanks for your suggestions
  • ADVERTISEMENT
  • #5 13108820
    glecki
    Level 21  
    Posts: 409
    Help: 31
    Rate: 139
    As I wrote, check the spiral cable.
  • #6 13108823
    hinos
    Level 10  
    Posts: 13
    Help: 1
    Rate: 9
    I have a spiral cable in the bus, I understand that by checking you mean replacing it.
    Thank you
  • #7 13108840
    tomekssjaslo
    Level 2  
    Posts: 4
    Rate: 5
    Buddy, I`m 99% certain that you have a broken wire in the spiral cable. As far as I know, you can swap two wires together at the engine if you don`t have a photo cell and everything will continue.
  • Inspect limit-switch wiring for breaks at anchor points

    #8 13108845
    glecki
    Level 21  
    Posts: 409
    Help: 31
    Rate: 139
    Dismantle it and, by bending it in all directions, check whether it is clear. It is usually broken at the anchor points, i.e. at the beginning and end.
    You can dismantle it and pull the individual wires until one of them comes out of the insulation.
    I leave the method of checking to you. Any method is good.
    By the way, the thick wires come from the engine and the thinner ones come from the limit switches.
  • ADVERTISEMENT
  • #9 13108865
    hinos
    Level 10  
    Posts: 13
    Help: 1
    Rate: 9
    Glecki, thank you very much, I will get to work and let you know, but only on Monday because tomorrow is a holy day
  • #10 13109444
    dekster243
    Level 10  
    Posts: 22
    Rate: 1
    Hello everyone. I will be happy to join the topic because I have exactly the same drive and the same problem as my friend Hinos. My guess is also the spiral cable, but I haven`t examined it myself yet. So I`m waiting for my friend Hinos`s test.
  • #11 13109760
    glecki
    Level 21  
    Posts: 409
    Help: 31
    Rate: 139
    Dexter, what are you waiting for?
    Dismantle the spiral cable and get to work. If it is damaged near the end, I have often managed to shorten it a bit and continue using it. New is not cheap :)
  • #12 13115502
    dekster243
    Level 10  
    Posts: 22
    Rate: 1
    I confirm that the cable is damaged. The gate works.
  • Stretched white wire in spiral cable caused gate failure

    #13 13116243
    hinos
    Level 10  
    Posts: 13
    Help: 1
    Rate: 9
    My problem was also solved - damaged spiral cable. After disassembly from the gate, with the cable laid loosely, all cable cores worked, while the white wire was damaged when stretched. By stretching individual sections, I was able to diagnose damage up to several centimeters. This operation with a loose cable and the pause when stretching explains why the gate did not respond to the remote control after opening.
    Now everything is OK. Thank you, Glecki

Topic summary

LABEL_AI_GENERATED
The discussion revolves around a malfunctioning Wiśniowski garage door equipped with an Optima drive and eL16q controller. The user reports that while the door opens without issues, it fails to close from the fully open position, instead attempting to open further. Various suggestions are provided, primarily focusing on the spiral cable, which is often the source of such problems. Users recommend checking for damage in the spiral cable, particularly at the anchor points, and suggest replacing it if necessary. The issue is confirmed to be related to a damaged spiral cable, which, when repaired, resolves the malfunction.
AI summary based on the discussion. May contain errors.
ADVERTISEMENT