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Saeco Incanto machine can hear the motor from the grinder but they had no coffee

oli85 50424 26
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 13150871
    oli85
    Level 2  
    Hello everyone. So I have a problem with my Saeco incanto coffee machine. Everything is ok except for grinding coffee, you can hear the grinder motor spinning but the grinder is standing still. Maybe a cogwheel to drive the grinder has failed. If any of you had a similar problem or know what it could be, please advise. Regards
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  • #2 13152691
    actin
    Level 34  
    As you write - the wheel could have slipped off the roller or another wheel somewhere. We can only speculate without inspection.
  • #3 13154115
    oli85
    Level 2  
    Well, I have to take it apart, but I'm afraid that it will be a problem to put it back together. Well, but I have to do it because the service will sing a cosmic sum.
  • #5 13155209
    cafedomino
    Level 20  
    If the motor can be heard working but the screw does not rotate, then you have a 100% damaged plastic basket in which the lower ceramic burr is attached. Most often, when something hard gets into the grinder, the pin of the basket on which the gear wheel is mounted is twisted, which in turn receives the drive from the motor. So no unscrewing or move.
  • #6 13246754
    cnota
    Level 12  
    100% (although I risk it) a damaged gear wheel in the grinder. The cost is about PLN 40. Before buying, check if it is like yours. Saeco has stopped distributing wheels from older models. .

    Added after 1 [seconds]:

    100% (although I risk it) a damaged gear wheel in the grinder. The cost is about PLN 40. Before buying, check if it is like yours. Saeco has stopped distributing wheels from older models. .
  • #7 13422015
    wasyl2
    Level 2  
    I also got off and I don't know how to unscrew it, maybe someone will tell me not to unscrew too much, greetings ...
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  • #8 13428667
    wasyl2
    Level 2  
    I can't find the service manual, I can't get to the board, nothing lights up like there's no power, can someone help me??
  • #9 13450778
    hurtovnik32
    Level 20  
    Responding to the author's post - I have whole grinders for Saeco _ used, fully functional. Other parts too. At very reasonable costs - inquiries on PM
    Regarding the question of the last author of the post. Saeco Incanto disassembly:
    At the back behind the water tank - 2 screws, under the grinder cover - another 3, under the cover for ground coffee, also 3, front - two visible fixing the panel overlay and after opening the front there are 2 from the bottom under the control panel. You also need to remove the steam knob overlay .After unscrewing it, the upper casing comes off without any problem and then everything is visible.
  • #10 13511937
    rwielebny
    Level 11  
    Please contact me - I am looking for a saeco coffee machine or .....?
  • #11 13715102
    Siskela
    Level 2  
    Hello,
    my saeco incanto sirius machine did not have coffee each time (e.g. every 3 or more). It grinds coffee into the tank but does not dispense coffee into the cup. At the repair point, I received information that the coffee I use is "too soft". Is it possible?! When buying a coffee machine in a store, should you ask if it is intended for soft or hard coffee?
  • #12 13717528
    cafedomino
    Level 20  
    Maybe he meant the thickness of the grain grinding, if it's too fine, the pump may not be able to create enough pressure to push the water through the coffee. If the machine is well descaled, the sieves in the brewing block are clean (the washing cycle with a tablet is done regularly), then prepare cash for the water pump :cry:
  • #13 13786757
    Siskela
    Level 2  
    Unfortunately, the espresso machine has failed! Now the grinder does not have the strength to grind coffee, it does it gently, and brown water flows into the cup. Even when dispensing ground coffee, I get only water. What could be the reason?
  • #14 13787600
    cafedomino
    Level 20  
    Well, after the grinder, as for ground coffee, maybe you don't use enough, so the lura flies. Or lichuuutka ground coffee :D
  • #15 14234077
    basiabied55
    Level 1  
    yesterday I poured slightly damp coffee, and the grinder behaves exactly like this.. they had.. but the coffee does not go lower..

    the service technician said that the part feeding the coffee was blocked.. but today he called.. that he cleaned it several times and the coffee does not go lower after grinding.. according to him, it is too finely ground.. because the grinder was wrong.. I do not know exactly why that's what happened.. and is it really the coffee's fault.. because I bought the coffee machine used.. but it has already made over 1000 coffees.. failure-free..

    the sersant said that he would try to give a new motor to the grinder.. because maybe something burned..

    anyway, I found a man who repairs privately in Wieliczka.. and works in a service center somewhere in Krakow..

    claims that I could damage it by pouring damp coffee .. so if I broke the coffee machine myself, it's all the more stupid ..
  • #16 14236311
    cafedomino
    Level 20  
    Hello. If the coffee was wet, a plug is made in the spout and the grinder is blocked, if the motor is running, it is enough to unscrew the entire grinder and thoroughly clean the remnants of caked coffee. And it helps, so replacing the entire engine is an unnecessary expense, all the more not a small one. Provided that the motor is in good working order and it won't hurt to check the wheels of the plastic gear of the grinder if it is worn.
  • #17 14302218
    7zibi
    Level 11  
    In my Incanto Rondo, the gear of the grinder, unfortunately of the old type, has worn out.
    If anyone has one of these wheels for sale, please PM me.

    Can installing a new set of motor + gear wheel require additional adjustments (assuming that I translate the hall sensor)
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  • #18 14303564
    cafedomino
    Level 20  
    Unfortunately, if the grinder is of the old type, when inserting a new motor on a thick gear, the second 18 kilo resistor in place of R3 should be soldered to the resistor. Solder to what is on the board should be two.
  • #19 14821873
    cnota
    Level 12  
    I will refresh the topic, SAECO INCANTO RONDO, after pressing the coffee button, the grinder spins for about 1 second, I bet on the sensor in the grinder, but after replacing it is the same. Please help, maybe someone had such a case - could it be the grinder motor itself??? maybe electronics??? I do not know where to start .
  • #20 14821907
    7zibi
    Level 11  
    I suggest looking at the gear. In my espresso machine, such symptoms were caused by a worn sprocket.
  • #21 14821963
    cnota
    Level 12  
    I just dismantled the grinder, replaced the motor - it still turns off after 1/2 second of operation. I watched the gear - I also see for a fraction of a second, the grinder had coffee. With a worn gear, the grinder should work for about 2 seconds (I think). lack of coffee spins about 2 seconds before the electronics informs about the lack of coffee.
  • #22 14895795
    drshaolin
    Level 12  
    The hall sensor in the grinder or the wires that go to it may be damaged, if I remember correctly three black wires. Sometimes it happened that the wires came out of the cube.
  • #23 14983127
    ikare70
    Level 12  
    Hello and welcome . I have a question for Mr. cafedomino and I am asking for help in identifying the resistor on the Saeco sirius R3. I replaced the motor with a fine gear for a coarse one and the effect is that there is too little current and the message "no coffee" pops up. Please help Peter

    Added after 1 [minutes]:

    cafedomino wrote:
    Unfortunately, if the grinder is of an old type, when inserting a new motor on a thick gear, the second 18kilo resistor in place of R3 should be soldered to the resistor. Solder to what is on the board should be two.


    Hello and welcome . I have a question for Mr. cafedomino and I am asking for help in identifying the r3 resistor at Saeco sirius. I replaced the motor with a fine gear for a coarse one and the effect is that there is too little current and the lack of coffee message pops up. Please help Peter

    Added after 57 [minutes]:

    ikare70 wrote:
    Hello and welcome . I have a question for Mr. cafedomino and I am asking for help in identifying the resistor on the Saeco sirius R3. I replaced the motor with a fine gear for a coarse one and the effect is that there is too little current and the message "no coffee" pops up. Please help Peter

    Added after 1 [minutes]:

    cafedomino wrote:
    Unfortunately, if the grinder is of an old type, when inserting a new motor on a thick gear, the second 18kilo resistor in place of R3 should be soldered to the resistor. Solder to what is on the board should be two.


    Hello and welcome . I have a question for Mr. cafedomino and I am asking for help in identifying the r3 resistor at Saeco sirius. I replaced the motor with a fine gear for a coarse one and the effect is that there is too little current and the lack of coffee message pops up. Please help Peter

    hello, I have already found it, it is R101 and as far as I know, black 0ohm is needed here, if so, please confirm. Regards, Piotr
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  • #25 19769674
    radeks1968
    Level 13  
    I soldered it instead and it works.
  • #26 20358692
    Carlos80
    Level 5  
    Hello everyone.
    Saeco HD8856/09. I received an espresso machine from a friend. He didn't grind coffee, but you can hear the motor running. The cause turned out to be a screw that fell into the mill and blocked it.
    I disassembled the grinder and examined the individual elements, including the gears. I did not notice that any element was damaged.
    After cleaning all the elements and reassembling, I poured a small amount of coffee into the container and started the expresso. At first, the grinder started working but stopped - the message "add coffee" appeared.
    After pouring a little more coffee and pressing the expresso button, the grinder started for a while, but after a while it stopped rotating - only the motor (no grinder) could be heard.
    Unfortunately, the motor with the shaft is not removable. I'm wondering if the motor shaft could be damaged. I thought to buy a new one, but if it's not him, it's a waste of money, maybe the reason lies somewhere else.
  • #27 20358991
    radeks1968
    Level 13  
    Replacement grinder gear

Topic summary

The Saeco Incanto coffee machine is experiencing a grinding issue where the motor operates, but the grinder itself does not rotate, leading to no coffee being dispensed. Possible causes include a damaged plastic basket that holds the lower ceramic burr, a worn gear wheel, or a blockage due to damp coffee. Users suggest inspecting the grinder for slipped gears or blockages and recommend disassembling the machine for thorough cleaning. Some responses indicate that the problem may also stem from the motor or electronic components, with suggestions to check the hall sensor and wiring. Replacement parts, such as the gear wheel, are available, but compatibility with older models should be verified.
Summary generated by the language model.
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