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KRUPS EA8298 Cappuccino System: Milk Frothing Issue, Cleaning, Descaling & Service Options

shimer 111468 43
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  • #1 14614838
    shimer
    Level 1  
    Hello
    I have had this machine for a month and so far everything was OK. The Cappuccino system has not frothed milk for several days. I did the cleaning and descaling according to the display's instructions. I am asking for help, because I do not know if I should have it serviced.
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  • #2 14624908
    Mr_X
    Level 13  
    Hello.
    Probably the so-called: clutch (this is the element to which the jug with milk to be frothed is connected, this clutch looks like a knot) Please take a flashlight and look inside this clutch. There should be a small hole in the center (if you can't see it, maybe the clutch is clogged. A small, thin needle may help, but be careful not to damage the outlet diameter. Also, please check that the seals on this clutch are OK. Regards.
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  • #3 15453955
    AndrzejMT
    Level 11  
    I have exactly the same problem with Krups EA8298. It does not foam, everything is clean, laboratory clean, and yet there is no foam. How do I put on the nozzles and the cup base, it foams, but the capucinno kit is not anymore, what can it be?
  • #4 15491877
    nioop

    Home appliances specialist
    AndrzejMT wrote:
    ... but not a set for capucinno, what could it be?


    We take the lid of the foaming cup apart .. No screws, everything pulls out beautifully for cleaning ..

    We wash thoroughly under water and most importantly - There will be a metal "mushroom" with a tiny hole there - A real challenge here .. This hole will be blocked for sure and you need to unblock it ;) The problem will probably go away.
  • #5 15493192
    AndrzejMT
    Level 11  
    ..I cleaned it 3 times, no changes, milk is running, no foam :(
  • #6 15494498
    nioop

    Home appliances specialist
    Have you found a "metal mushroom" with a tiny hole? I am 100% sure this buttonhole is clogged.
  • #7 16128353
    irekm69
    Level 1  
    We take the lid of the foaming cup apart .. No screws, everything pulls out beautifully for cleaning ..

    We wash thoroughly under water and most importantly - There will be a metal "mushroom" with a tiny hole there - A real challenge here .. This hole will be blocked for sure and you need to unblock it ;) The problem will probably go away .. [/ quote]

    This mushroom consists of a rubber and a metal part. The rubber band has no problem with locating and cleaning the hole. Is it a metal part?
  • #8 16395697
    sadrakbydgoszcz
    Level 11  
    Thank you very much for this topic and help, after cleaning the micro-holes in the metal part of the mushroom, the machine works like new.
  • #9 16468327
    magdajanusz
    Level 2  
    nioop wrote:
    AndrzejMT wrote:
    ... but the capucinno kit is not anymore, what can it be?


    We take the lid of the foaming cup apart .. No screws, everything pulls out beautifully for cleaning ..

    We wash thoroughly under water and most importantly - There will be a metal "mushroom" with a tiny hole there - A real challenge here .. This hole will be blocked for sure and you need to unblock it ;) The problem will probably go away.


    Is it possible that the density of the froth is influenced by the milk itself? I have washed all these parts several times. Mushroom the same. The buttonhole is definitely not clogged. Low frothed milk. Full of resignation, I poured Łaciate 3.2 milk into a mug. Foam! I do not understand. I guess it didn't make any difference before.
    And one more question - doesn't it matter which way the hole in this mushroom is facing?
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  • #10 16468512
    nioop

    Home appliances specialist
    Of course it does ...
    In fact, when you buy milk in a store, you are not sure how much milk is in the milk.
    The buttonhole does not matter in its position.
    The temperature of the milk also influences the milk foam a lot.
  • #11 16469280
    magdajanusz
    Level 2  
    nioop wrote:
    Of course it does ...
    In fact, when you buy milk in a store, you are not sure how much milk is in the milk.
    The buttonhole does not matter in its position.
    The temperature of the milk also influences the milk foam a lot.



    I suppose so. Except today he didn't froth me at all!
    The milk should be cool. Yes?
  • #12 16469572
    anulusienienka
    Level 1  
    hello, my frother is also not working. does not pull milk. what could be the reason. the machine is almost new KRUPS EA8298 Cappuccino System: Milk Frothing Issue, Cleaning, Descaling & Service Options
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  • #13 16470101
    magdajanusz
    Level 2  
    irekm69 wrote:
    We take the lid of the foaming cup apart .. No screws, everything pulls out beautifully for cleaning ..

    We wash thoroughly under water and most importantly - There will be a metal "mushroom" with a tiny hole there - A real challenge here .. This hole will be blocked for sure and you need to unblock it ;) The problem will probably go away.


    This mushroom consists of a rubber and a metal part. The rubber band has no problem with locating and cleaning the hole. Is it the metal part? [/ Quote]

    Where's that hole in the elastic band ????

    Added after 27 [minutes]:

    AndrzejMT wrote:
    I have exactly the same problem with Krups EA8298. It does not foam, everything is clean, laboratory clean, and yet there is no foam. How do I put on the nozzles and the cup base, it foams, but the capucinno kit is not anymore, what can it be?


    For me, even with the help of a nozzle, it does not foam. At the end of the whole process, it makes a lot of noise ... The opening in the clutch is not blocked. Should I go to the website?
  • #14 17124756
    Strangex
    Level 1  
    Hello, I also have a problem with the krups, instead of milk there is only steam from the cappuccino set. This "metal" mushroom is inside that black lid or where? Because what is so "easy" to disassemble is only plastic elements. There is no bolt etc but I wouldn't want to break something apart to break it in half. Maybe someone can explain what, where and how?
  • #15 17153664
    Dozza
    Level 1  
    I found an element that solved the problem described here - I hope it will be useful to someone.

    It is enough to disassemble the elements of the milk container lid (those that need to be rinsed with water every now and then) and then use the plastic element (black long - to unscrew the cap located in the middle of the lid) - it is not very clear, but it appears in the instructions item 42 Unscrewed element should be pushed through with a wire and rinsed.

    After a month of use, my coffee machine stopped frothing the milk, I was about to go to the service ... luckily, everything is already working :)

    Regarding the posts on milk - - the milk can be of any type and straight from the fridge - I'm always foaming, so solve the problem and do not focus on the quality and temperature of the milk.

    Greetings,
  • #16 17424827
    Farciu
    Level 1  
    Model as in the subject. I did according to your advice. I found a metal mushroom and the needle pushed through the mini-hole, which was completely clogged, that it was completely invisible (the hole is inside such a cavity). I also took off the rubber cap and cleaned the mushroom inside. The machine is frothing the milk again. Thank you very much and regards.
  • #17 17564196
    mandarek
    Level 14  
    Hello

    I raise the topic because I have the same problem.

    The Krups EA8298 coffee machine does not froth milk and takes very little of it from the container.

    In the link below, there is a recording of how it behaves while preparing a cappuccino (an example from the Internet is similar to me)
    https://www.youtube.com/watch?v=J0BuVYdbQ0o

    Of course, I cleaned everything possible many times according to the instructions and in accordance with this video in the link below
    https://www.youtube.com/watch?v=XbNoK8OFEII

    I am asking for help, what may be wrong, what I missed.
    The coffee machine is only 4 months old.
  • #18 17567875
    mirodo
    Level 1  
    I would like to join the question, I have had the Krups EA8298 Maker for a few days, I have exactly the same symptom, The machine does not froth the milk, but "hisses" with steam. The symptoms are the same as in the video above. At first it seemed that we put something together incorrectly in the Capucino set, but unfortunately, after many attempts, nothing helped. The freshwater coffee machine has never been used, and the milk is poured only at the bottom of the glass. Everything is washed many times, cleaned, disassembled and washed - no positive effect. Maybe someone will help?
  • #19 17580241
    brzuch
    Level 11  
    mirodo wrote:
    I would like to join the question, I have had the Krups EA8298 Maker for a few days, I have exactly the same symptom, The machine does not froth the milk, but "hisses" with steam. The symptoms are the same as in the video above. At first it seemed that we put something together incorrectly in the Capucino set, but unfortunately, after many attempts, nothing helped. The freshwater coffee machine has never been used, and the milk is poured only at the bottom of the glass. Everything washed many times, cleaned, disassembled and washed - no positive effect. Maybe someone will help?


    If it is not foaming, only steam hisses, you probably have the cappuccino-rinse switch slightly raised, I had it in the new one. After a year, I stopped foaming, and I have a Teflon mushroom, not a metal one, and I can't find a hole in it too much, the eraser has a hole for it.

    Added after 17 [hours] 26 [minutes]:

    Farciu wrote:
    Model as in the subject. I did according to your advice. I found a metal mushroom and the needle pushed through the mini-hole, which was completely clogged, that it was completely invisible (the hole is inside such a cavity). I also took off the rubber cap and cleaned the mushroom inside. The machine is frothing the milk again. Thank you very much and regards.

    Could you post a picture or drawing where is the hole? For me, the mushroom is Teflon, not metal, and I can't even see the magnifier. I found in the eraser but in the mushroom no gosh.
    It's OK now. I did not find the hole, so I did it myself, I blew and it is too big, aaaa but it foams :)
  • #20 17596369
    mandarek
    Level 14  
    mandarek wrote:
    Hello

    I raise the topic because I have the same problem.

    The Krups EA8298 coffee machine does not froth milk and takes very little of it from the container.

    In the link below, there is a recording of how it behaves while preparing a cappuccino (an example from the Internet is similar to me)
    https://www.youtube.com/watch?v=J0BuVYdbQ0o

    Of course, I cleaned everything possible many times according to the instructions and in accordance with this video in the link below
    https://www.youtube.com/watch?v=XbNoK8OFEII

    I am asking for help, what may be wrong, what I missed.
    The coffee machine is only 4 months old.



    The coffee machine came back from the service. They replaced the foaming valve with a new one, i.e. this element with a rubber plug
    It works for now.


    It's a bit strange because the old valve was not open and everything was fine with it.
  • #21 17776241
    Paulina Kafel
    Level 2  
    Could someone shed a picture of this mushroom? I bought an auto capucino 6000 set on the Internet. 3rd place worked flawlessly, now something is messed up once foam once warm milk is flowing anyone knows how to drain it? Is that mushroom there too?
  • #23 17955978
    brzuch
    Level 11  
    I conclude that the expres is great, and the frother is a pile. I still have miracles of wreaths with a frother, now mainly steam is pounding and does not suck milk, all very clean, pretty. The only thing I figured out was that you can always insert the steam nozzles and turn on the cleaning of the cappuccino set and put a cup of milk. The cycle goes twice, so it will do the trick to froth the milk :) EA8298 has no nozzle foaming, so it's always a way out.
  • #24 17988788
    BetonIsLife
    Level 2  
    The same model. So this clogging part is in this cup? If so, how to recreate it? Latches does it unscrew? Or is it the one of those (retractable) parts that are discussed in pictures 35-46 in the manual. How to recreate it? KRUPS EA8298 Cappuccino System: Milk Frothing Issue, Cleaning, Descaling & Service Options
  • #25 17989021
    brzuch
    Level 11  
    This can not be opened anymore ... The only thing that is possible to unscrew the nozzles with a special key that is included in the set. The second important element is the part that you cannot see because it has been removed, you need to remove the rubber from the plastic and there is this tiny element in the form of a mushroom that is supposed to let the air flow in one direction.
  • #26 18009203
    BetonIsLife
    Level 2  
    So if I cleaned all the removable parts, where can I look for the fault?
  • #27 18009856
    brzuch
    Level 11  
    I have the same, everything is cleaned, and it froths as it pleases. I only noticed that the first time after removing from the refrigerator is OK.
  • #28 18072603
    xszakalx
    Level 2  
    brzuch wrote:
    This can not be opened anymore ... The only thing that is possible to unscrew the nozzles with a special key that is included in the set. The second important element is the part that you cannot see because it has been removed, you need to remove the rubber from the plastic and there is this tiny element in the form of a mushroom that is supposed to let the air flow in one direction.


    I have almost no foam at all. Shouldn't that hole in this mushroom be bigger? And it shouldn't be cleaned with the wire included in the set? Now it is smaller, it looks like it has a manufacturing defect? KRUPS EA8298 Cappuccino System: Milk Frothing Issue, Cleaning, Descaling & Service Options
  • #29 18073089
    brzuch
    Level 11  
    I am assuming that this hole cannot be too large, because then it will not suck in milk. The wire for the wire is enough, I made a bigger one, I think the milk was flying, my way to froth the milk, I use the cleaning function of the cappuccino set, you can combine without canceling, but if it's okay, two latte coffees come out :)
  • #30 18744030
    porosty
    Level 10  
    Maybe it will be useful to someone
    If the machine does not froth milk, check:
    1 if the mentioned mushroom is not clogged, dirty (do not forcefully pierce the hole at the top because it will take too much air and will not pull the milk, you can gently remove the rubber and clean inside)
    2 check that the nozzle in the frother block is unobstructed (the block is the large element that has the silver lever, the nozzle is unscrewed with a special hexagonal key attached to the coffee machine, the nozzle directly adjoins the removable element in which the mentioned mushroom is located)
    3 descaling is the basis 40 g of citric acid in warm water dissolve or professional agents according to the instructions
    4 you should regularly disassemble and clean the spoiler and rinse it after finishing work


    My coffeemaker, clean, well-kept, stopped foaming so suddenly, I decalcified, washed and nothing ... Today, on the gland, I cleaned the mushroom inside with an ear stick and the nozzle (point 1 and point 2) and it worked.

Topic summary

The discussion revolves around issues with the KRUPS EA8298 Cappuccino System, specifically related to milk frothing failures. Users report that despite thorough cleaning and descaling, the machine fails to produce foam, often resulting in only steam or warm milk. Common troubleshooting steps include checking the "metal mushroom" component for clogs, ensuring the tiny hole is clear, and verifying the correct positioning of parts. Users emphasize the importance of cleaning the rubber and metal components, as well as the nozzle in the frother block. Some suggest that milk quality and temperature may also affect frothing performance. Several users successfully resolved their issues by cleaning the micro-holes and ensuring proper assembly of the cappuccino set. In cases where cleaning did not help, some users opted for service or replacement of faulty components.
Summary generated by the language model.
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