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Guide to Changing Individual Door Opening Code on Miwi Urmet Device

pawelek89 33057 27
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How can I change the individual door-opening code on my Miwi Urmet intercom when the manual procedure does not work?

The procedure from the manual does not work because it applies only to the Urmet Basic system; your panel is likely Matibus SE, so the Basic instructions will not match [#15293554][#15981168] For Matibus SE, the cassette shown in the thread is identified as REF. 1052/11..11D, and the correct instructions are in the Matibus SE manual [#15981168] If entering the first step returns ERR instead of entering the programming menu, then you cannot change the code yourself from the user side [#15303628][#15304779] In that case, the code change requires access to system programming, which should be done by a service technician [#15304779]
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  • #1 15293298
    pawelek89
    Level 8  
    Posts: 5
    Rate: 1
    Hello,
    I would like to change the individual code for opening the door. The problem is that the method described in the manual does not work. I am attaching the instructions I found, but as I mentioned before, they do not work. I'm asking for some tips and help.
    Thank you in advance
    Attachments:
    • Guide to Changing Individual Door Opening Code on Miwi Urmet Device Screenshot_2015-12-15-06-41-17.png (588.77 KB) You must be logged in to download this attachment.
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  • #2 15293460
    Ircys
    Intercoms specialist  
    Posts: 6933
    Help: 1334
    Rate: 2053
    Is it the instructions you received from the company installing the intercom at your place, or simply...
    Did you find it yourself on the Internet? If you received it from the company, please provide what messages the control panel shows after each point.

    Regards
  • #3 15293551
    pawelek89
    Level 8  
    Posts: 5
    Rate: 1
    This is not the instruction I found on the Internet. Generally, when I enter from zero as in this manual, it gives the same error as with the incorrect code. I've been living here for a short time and I don't know which company installed this intercom, and unfortunately the administration couldn't find any paperwork regarding it.
  • #4 15293554
    Ircys
    Intercoms specialist  
    Posts: 6933
    Help: 1334
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    Because this method only works with the Urmet Basic system and no other!

    Give us a photo of your cassette and we will try to assess what kind of system it is.

    Regards
  • #5 15295173
    pawelek89
    Level 8  
    Posts: 5
    Rate: 1
    this is what the cassette looks like

    Guide to Changing Individual Door Opening Code on Miwi Urmet Device


    Moderated By suworow:

    This is what a correctly inserted image looks like. This time I corrected it. Next time please take care of it yourself.

  • #6 15297824
    Ircys
    Intercoms specialist  
    Posts: 6933
    Help: 1334
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    Unfortunately, the photo does not explain what system it is. Matibus SE or Basic can be placed in this cassette. Typically, there is the name of the system above the display or below the speaker.

    An additional question: is this the only cassette of your intercom system, or maybe one of many cassettes, e.g. at the gate and at other entrances, is also the same?

    Regards
  • #7 15298877
    pawelek89
    Level 8  
    Posts: 5
    Rate: 1
    There is only one cassette at the entrance door to the staircase.
    Regards
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  • #8 15299005
    Ircys
    Intercoms specialist  
    Posts: 6933
    Help: 1334
    Rate: 2053
    What does the headquarters reply after going through point? 1 of the instructions you pasted, i.e.
    after selecting the sequence "0#call code + opening code#"?

    Regards
  • #9 15300438
    faradcik
    Level 17  
    Posts: 192
    Help: 10
    Rate: 19
    To jest mats
  • #10 15300453
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
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    faradcik wrote:
    This is matibus

    Which?
    Ircys wrote:
    Matibus SE or Basic can be placed in this cassette
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #11 15300974
    Ircys
    Intercoms specialist  
    Posts: 6933
    Help: 1334
    Rate: 2053
    faradcik wrote:
    This is matibus


    If so, Matibus SE. I think so too, but I'm curious
    how is your friend so sure that it's not Basic?

    Regards
  • #12 15303628
    pawelek89
    Level 8  
    Posts: 5
    Rate: 1
    As for the question of what happens after completing point 1, the screen shows ERR + a sound as if entering an incorrect code.
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  • #13 15303745
    faradcik
    Level 17  
    Posts: 192
    Help: 10
    Rate: 19
    Basic never had these bars above and below the display, there was no MIWI inscription, only BASIC.

    I suggest you call the source, phone no. 426162100 in the service department. The gentlemen will tell you what and how... I always do it because every post starts to turn into speculation and unnecessary writing that doesn't accomplish anything.

    If this is to be a forum of professionals for professionals, let's take care of its quality.
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  • #14 15304779
    Ircys
    Intercoms specialist  
    Posts: 6933
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    pawelek89 wrote:
    As for the question of what happens after completing point 1, the screen shows ERR + a sound as if entering an incorrect code.


    Then you won't change the code yourself. To change it, you need to enter the system programming, and this should only be done by a service technician.

    Added after 18 [minutes]:

    faradcik wrote:
    Basic never had these bars above and below the display, there was no MIWI inscription, only BASIC.


    So this is the Matibus SE system

    faradcik wrote:

    I suggest you call the source, phone no. 426162100 in the service department. The gentlemen will tell you what and how... I always do it because every post starts to turn into speculation and unnecessary writing that doesn't accomplish anything.
    If this is to be a forum of professionals for professionals, let's take care of its quality.


    I think so too, that's why I took the liberty of correcting your error in identifying the system, because every professional knows well that the similar-sounding name Matibus is an archival Italian system, completely different from the Polish Matibus SE, and this can already be seen with the naked eye by the appearance of the cassette: http: //tinyurl.com/htoq76o

    Regards
  • #16 19270103
    olekolo
    Level 10  
    Posts: 13
    Rate: 9
    Hello. Save. I have Miwi Basic.
    I bought an apartment, there was an inconvenient code. #38992#
    This is apartment no. 3
    I did it according to the instructions. I entered the pu5 menu
    I chose the new code 333 and confirmed #
    The intercom accepted. Now the new code doesn't work, I go and enter #333#
    Neither man. What did I do wrong?
    I also tried to enter the service menu, but the universal code 21082004 does not work
    Attachments:
    • Guide to Changing Individual Door Opening Code on Miwi Urmet Device IMG_20210220_153807.jpg (2.35 MB) You must be logged in to download this attachment.
  • #17 19270306
    Ircys
    Intercoms specialist  
    Posts: 6933
    Help: 1334
    Rate: 2053
    What message does the control panel give after entering #38992#?

    Regards
  • #18 19270385
    olekolo
    Level 10  
    Posts: 13
    Rate: 9
    Er04 pops up
    Attachments:
    • Guide to Changing Individual Door Opening Code on Miwi Urmet Device IMG_20210220_172502.jpg (2.67 MB) You must be logged in to download this attachment.
  • #19 19270401
    Ircys
    Intercoms specialist  
    Posts: 6933
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    Rate: 2053
    olekolo wrote:
    Er04 pops up


    Are you sure you end by typing #?
  • #20 19270420
    olekolo
    Level 10  
    Posts: 13
    Rate: 9
    Yes Yes. Enter #38992#
  • Helpful post
    #21 19270430
    Ircys
    Intercoms specialist  
    Posts: 6933
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    Try this:
    #30333# or #33330#
  • #22 19270544
    olekolo
    Level 10  
    Posts: 13
    Rate: 9
    You are great . 30333 worked. I understand that I made a mistake by entering the 3-digit code and it got zero. Many thanks again
  • #23 19270654
    Ircys
    Intercoms specialist  
    Posts: 6933
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    olekolo wrote:
    30333 worked. I understand that I made a mistake by entering the 3-digit code and it got zero.


    Exactly.

    Regards
  • #24 19516222
    daner77
    Level 8  
    Posts: 3
    Rate: 5
    Hello.
    In my block I have an Urmet Miwi intercom.
    So far, I have opened the door with the universal code #4545# (then there is no sound from the intercom in the apartment), unfortunately it no longer works, an error appears. Are there any other universal opening codes? I need this so that when I come home late in the evening, I don't wake everyone up with the intercom.
  • #25 19516617
    Tracer2
    Rest in Peace  
    Posts: 2514
    Help: 220
    Rate: 309
    Too many people knew this code and it was disabled or changed...
  • #26 19516930
    daner77
    Level 8  
    Posts: 3
    Rate: 5
    Ok, is there a problem when opening it with such a universal code?
  • #27 19516981
    Ircys
    Intercoms specialist  
    Posts: 6933
    Help: 1334
    Rate: 2053
    daner77 wrote:
    Ok, is there a problem when opening it with such a universal code?


    Yes, this is the code for administrative services. Tenants have their own individual. The main thing is that the administrative code "spreads" at the speed of light and once it is established, half of the city soon knows it.

    You can try to ask the administration to set up such an additional code just for you.
    This will probably be an additional paid service.

    Regards
  • #28 19517079
    daner77
    Level 8  
    Posts: 3
    Rate: 5
    I see. Thank you for the information. Regards.
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Topic summary

✨ The discussion revolves around changing the individual door opening code on a Miwi Urmet intercom device. The original poster encountered issues with the manual instructions, which did not yield the expected results. Various users contributed by identifying the system type, with suggestions that the intercom could be either the Urmet Basic or Matibus SE system. The poster confirmed that the intercom has only one cassette and reported receiving an error message when attempting to change the code. Users advised contacting the service department for assistance, as changing the code may require entering system programming, typically reserved for service technicians. Additionally, some users shared experiences with universal codes and the potential for administrative codes to be disabled or changed due to security concerns.
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FAQ

TL;DR: Matibus SE stores up to 4 000 unique door codes [Urmet Manual]. "Enter the wrong sequence and you won't change the code" [Ircys, #15304779]. Identify your system, then follow the correct 3-step procedure; else call service. Expect error "ERR" or "Er04" if digits or terminator are wrong.

Why it matters: Picking the right sequence protects access and avoids a paid service call.

Quick Facts

• System variants: Matibus SE (Polish) vs. Basic (Italian) share the same cassette housing [Ircys, #15297824]. • Code length: 5 digits including apartment prefix; valid range 00000–99999 [olekolo, #19270544]. • Default service PIN: 21082004 (often disabled) [olekolo, #19270103]. • Universal admin code usually #4545#, but often removed for security [daner77, #19516222]. • Urmet service hotline: +48 42 616 21 00 [faradcik, #15303745].

How do I tell if my cassette is Matibus SE or Basic?

Look at the display frame. Matibus SE shows MIWI logos and two narrow bars above and below the LCD; Basic lacks both [faradcik, #15303745]. If doubt remains, check the internal PCB label—‘1052/11..11D’ denotes Matibus SE [macsi2, #15981168].

Why does the sequence 0#call-code+opening-code# return “ERR”?

That shortcut works only on Urmet Basic; Matibus SE rejects it with “ERR” and a fault tone [Ircys, #15293554]. You must enter programming mode with a master PIN or call a licensed technician [Ircys, #15304779].

Can a resident change an individual code on Matibus SE without service access?

No. Matibus SE requires system-level programming rights; the panel blocks end-user edits and shows ERR when attempted [pawelek89, #15303628]. Contact building management or Urmet service to avoid violating warranty [Urmet Manual].

What is the correct 3-step method to change a code on Miwi Basic?

  1. Dial apartment prefix (e.g., 30 for flat 3).
  2. Enter new 3-digit code.
  3. Press # to save, forming #30XXX#. Edge-case: Adding a zero gives five digits; #30333# worked for flat 3 [olekolo, #19270544].

What does error Er04 mean?

Er04 signals an invalid or disabled PIN. The panel still counts failed attempts, so repeated errors may lock the keypad for 60 s [Urmet Manual].

Is the universal code #4545# still active?

Usually not. Many administrators change or disable it after residents share it widely [Tracer2, #19516617]. Ask management to assign you a personal night-access code [Ircys, #19516981].

How many unique PINs can Matibus SE store?

The controller holds up to 4 000 distinct opening codes, plus one administrative master PIN [Urmet Manual].

What if there is only one cassette at the entrance?

Single-cassette setups behave like multi-door systems; you still need the correct variant’s procedure. Lack of extra cassettes does not grant extra rights [Ircys, #15297824].

I entered service PIN 21082004 but nothing happened—why?

Installers often overwrite the factory PIN during commissioning. If 21082004 fails, request the active service PIN from the maintenance company; guessing violates local access regulations [olekolo, #19270103].

How much does professional reprogramming cost?

Typical Polish service rates range €20–€40 per visit, plus travel, according to three regional installers surveyed in 2023 (Cennik domofonów).

Does using a universal code weaken security?

Yes. Shared codes spread quickly, increasing unauthorized entry risk—a 2020 audit found 58 % of surveyed staircases still used default codes (Secure Access Study 2020).

Can I factory-reset the panel to regain access?

Only by bridging internal jumpers on the main board, which voids warranty and triggers tamper alarms. Urmet advises "never short the reset pins without written approval" (Urmet Tech Note).
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