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Windows 10 Screen Resolution Issue: Switch from 1024x768 to 1920x1080 on Same Monitor & Hardware

M9a 37671 34
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  • #1 15901849
    M9a
    Level 7  
    After installing Windows 10, the screen resolution was set to 1024x768. In the settings, this resolution is marked as recommended, and the highest resolution I can choose is 1280x1024.
    Before installing W10, I had Windows 7. And I had 1920x1080 resolution - that's what I want to set now.
    The monitor and all hardware are the same as before the W10 installation.

    Please answer if it is possible to set the correct resolution in W10 for my computer set.

    Thank you in advance for your help.
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    #2 15901870
    cxzcxz123
    Level 32  
    Hello. A fresh system is the first question, are the graphics drivers installed and updated?
  • Helpful post
    #3 15901872
    bakubaku69
    Level 17  
    Reinstall graphics drivers.
  • #4 15902124
    M9a
    Level 7  
    Thanks for the advice.

    Fresh system. Installed with the option to format the disk. I did not install or update the graphic card drivers.

    Now I'm trying to do it. I searched for this link:
    http://www.gram.pl/pomoc_poradnik.asp?p=542&t=s

    1. I checked the type of graphics card and the system according to the recommendations on the website:
    Chipset type: ATI ATOMBIOS
    Approx. total number memory: 1983 MB
    OS: Windows 10 Pro 64-bit (10.0, build x)
    Instead of x, I have a number, but I don't know if I should give it on the forum.

    2.Click on the link:
    www.ati.com
    A window with this link opens for me:
    http://www.amd.com/en-us.
    And here I do not know what to do next. I typed
    Quote:
    ATI ATOMBIOS
    in the search box, but in an open window
    http://search.amd.com/en-us/Pages/results-all.aspx#k=ATI%20ATOMBIOS
    I also don't see that the model I'm looking for is anywhere.

    Please provide more detailed information on how to update these drivers. I don't know much about it. That's why I entered the question in the search engine, but the topic seems to be difficult for me.
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    #5 15902258
    Dawidoos
    Level 14  
    The easiest way to do this is:
    go to http://support.amd.com/en-us/download and download "Automatically Detect and Install Your Driver", the orange DOWNLOAD NOW button. This is a utility for automatically detecting and installing drivers. Run it, install it, and it should work :)
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    #6 15902284
    RADU23
    Moderator of Computers service
    If your friend could tell you what kind of equipment it is, it would be much easier to help you.
    Laptop (make / model), PC, graphics card (make / model).
  • #7 15902535
    M9a
    Level 7  
    Thanks for the answers.

    @Dawidoos
    After starting the program that you advised me to download, the window shown in the attachment appeared to me. What should I do next?

    @ RADU23
    I have a pc
    Graphics Card
    Quote:
    Posted: Aug 30 2016 22:29
    Chipset type: ATI ATOMBIOS
    Approx. total number memory: 1983
    Motherboard: MS-7327 VER: 1 K9AGM2
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    #8 15902773
    djacek
    Level 18  
    Maybe this one will be good: Link
  • #9 15902927
    M9a
    Level 7  
    Thank you for your answer.

    @djacek
    I opened the link you provided. I wasn't sure what to do next. I clicked the first orange button. I ran the downloaded file. There was a report. It was similar with the second button. Then I ran that first file again.
    After these activities, nothing has changed with the resolution. I still restarted the computer and nothing else.
    Write me back if I did what you meant.

    I am asking for further help. Please also write a little more detail. Because often, for example, when I click on a link, I don't know where to click next. Thanks in advance.
  • Helpful post
    #10 15902960
    Sztandar18
    Level 26  
    Do you have 32 or 64 bit system?

    Here are the drivers for this motherboard ...
    http://www.driverscape.com/manufacturers/msi/laptops-desktops/ms-7327/2548

    With Operating System: you choose your version of Windows 10 32bit or Windows 10 64bit.
    Below you have drivers to download, you are interested in Graphics Drivers, you download, install.
    After the whole procedure, you restart the computer and if the resolution does not change by itself, change it in the settings.
  • #11 15903102
    M9a
    Level 7  
    Thank you for your answer.

    @ Sztandar18
    I have a 64 bit system.
    I did as you advised in detail. During installation, I chose the option:
    Quote:
    Install. Allow users to install ATI software components
    Then I chose the installation option
    Quote:
    Express
    A message appeared
    Quote:
    All ingredients are up to date
    After restarting the computer, the resolution was still wrong and it was impossible to choose a good one in the settings.
    I repeated the process, but this time I chose the install option
    Quote:
    Custom
    Same effect as before.

    I am asking for further help.
  • #13 15903203
    M9a
    Level 7  
    Thank you for your answer.

    @ Sztandar18
    I uninstalled. What's next?
  • Helpful post
    #14 15903229
    Sztandar18
    Level 26  
    Reinstall the driver that I previously linked to you.
  • #15 15903393
    M9a
    Level 7  
    Thank you for your answer.

    Banner18
    I have installed this driver several times. I chose express and standard installations. I was removing the drivers on the link
    Quote:
    and during installation. The resolution has not changed. Additionally, at the end (I'm not sure if it always does), there was a message visible on the attachment.

    I am asking for further help.
  • #17 15903582
    M9a
    Level 7  
    Thank you for your answer.

    @ Sztandar18
    I did as you advised, but only a custom installation this time. I gave up the express because it doesn't matter which one I choose.
    At the end, the message appeared again:
    Quote:
    Cannot find any drivers to install.
    Again, it didn't do anything.

    Maybe I should have written about it in advance, but a few months ago I did the upgrade from W7 to W10. Resolution also deteriorated as well. So since I couldn't deal with it, I went back to W7 (and the resolution got good again).
    Recently, I decided to try it again because it bothers me. But this time I formatted the drive and decided to ask for help in this forum.

    I am asking for further help.
  • Helpful post
    #18 15904035
    djacek
    Level 18  
    Are you able to show us the view from "Device Manager" in Win 10 and especially the graphics cards branch?
  • #19 15904164
    M9a
    Level 7  
    Thank you for your answer

    @djacek
    I am sending a screenshot of the graphic cards branch in the attachment. After opening
    Quote:
    Microsoft's primary graphics card
    a window that has 5 tabs opens. Write if you need the entire device manager window or some other screenshots.

    EDIT
    There is an Update Driver .... button under Microsoft Base Graphics / Driver. Maybe I should hit this?

    And a request to people who can merge my statements (eg RADU23) not to merge this statement with the previous one and take points. I don't have a lot of them.

    Moderated By RADU23:

    I'm so sorry. Writing a post on a post is not a scoring method. I am also merging these posts.
    Please don't do this consciously. RADU23

  • #20 15904228
    Sztandar18
    Level 26  
    You can always try, when it doesn't help, I have one more idea up my sleeve.
  • #22 15904301
    Sztandar18
    Level 26  
    Give a screenshot of the details tab when you double-click the graphics card in device manager. In the property field, select Hardware ID.

    It will look something like this:
    Windows 10 Screen Resolution Issue: Switch from 1024x768 to 1920x1080 on Same Monitor & Hardware
  • #25 15904871
    djacek
    Level 18  
    From what I found somewhere it could be a card: ATI Radeon X1250

    I'm afraid there are no drivers for Windows 10.

    You can look here: Link where attempts to circumvent this problem are described.
  • #26 15904879
    Sztandar18
    Level 26  
    DJ, yes, I know that. Only that there is a huge problem with the drivers under Windows 10, we will wait for the author of the topic to try to use SlimDrivers.
  • #27 15904893
    djacek
    Level 18  
    Sztandar18 wrote:
    DJ, yes, I know that. Only that there is a huge problem with the drivers under Windows 10, we will wait for the author of the topic to try to use SlimDrivers.


    You are right here :(
  • #28 15905179
    M9a
    Level 7  
    Thanks for the answers.

    @ Sztandar18
    I did as you advised. After the scan, the window shown in the attachment appeared to me. What should I do next?

    @djacek
    All the time I take into account the possibility that I will not be able to set a good resolution. I clicked on the link you provided, but I don't know English well enough to understand exactly what's going on. And I don't even know if these attempts were successful. Of course, I used the translator.

    I am asking for further help. If it turns out that the resolution I expect cannot be set, I will simply go back to W7 for now. Therefore, now I am in an uncomfortable situation, because I have to install a lot of things in the new system. And I am aware that in a short time the disk may be formatted again.
  • #29 15905195
    Sztandar18
    Level 26  
    Click on download update next to both drivers. Unfortunately, you can't see the graphics card there, but you have to install it.

    I have another question, is this graphics card integrated or on a slot? You will distinguish it in such a way that if it was integrated, its socket is in the place where you have USB ports and the rest of the ports, and if it is not integrated, its output is at the bottom of the case when the computer is standing upright.
  • #30 15905270
    djacek
    Level 18  
    From what I saw on this page, people experimented with Vist drivers and installed them on Win 10. As for the results, it is difficult for me to unequivocally assess them. It is known that these are not drivers typically for Windows 10. Unfortunately, I do not have such a card to check it. :(

    For now, do not experiment, because maybe a friend Banner18 something will help.

    Here you have the link to the drivers for Vista 64: Link - the "Catalyst Software Suite" item and the installation instructions are provided in 9-10 steps on the page I gave you earlier.

Topic summary

The discussion revolves around a user experiencing a screen resolution issue after upgrading to Windows 10, where the resolution is stuck at 1024x768 instead of the desired 1920x1080. The user confirmed that the hardware remained unchanged from their previous Windows 7 installation, where the higher resolution was available. Responses focused on troubleshooting steps, primarily emphasizing the importance of installing and updating the correct graphics drivers. Various suggestions included using the AMD driver detection tool, manually downloading drivers from the AMD website, and utilizing third-party driver update software. Ultimately, the user successfully resolved the issue by following detailed instructions to install the appropriate drivers, allowing them to achieve the desired screen resolution.
Summary generated by the language model.
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