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D-Link DWR-118 - Losing connection, broken internet

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  • Level 9  
    Hello,
    plus internet for 2 months, I used Play before and it was not a problem, and it was also wireless (so it's neither the range nor the old construction probably can not be). Problems began almost immediately as we changed the internet. The Internet began to hang up, but only theoretically, i.e. the computer still had a connection, but it was impossible to enter any page. After restarting the router, the problem goes away for a while. Oddly enough, the computer (windows 10) I'm talking about is connected to the router with an Ethernet cable. The rest of the devices are supposed to have internet access at this time, but the range is terribly limited and the speed is decreasing. I thought maybe the router's software is out of date, but it's the latest one installed. I have two 5GHz and 2.4GHz bands on the router, but I only use the latter if it is important information. What should I do? People with the help of Plus say that everything should speed like this doll :( Do you have any advice (internet replacement is not an option right now)?
  • Network and Internet specialist
    You listened to people from Plus you have a problem, they are bad advisers. I know what you shouldn't do. Don't take the Plus offer with this DWR-118 and probably the E3372 modem. Do you use this Plus in Krakow? So why did you give up Play? What are your LTE signal parameters in Plus, do you use LTE1800Aero2 or LTE800Sferii, how far are you from BTS? What are your speeds? Have you checked how LTE works from them on the same USB modem in your computer?
  • Level 9  
    E3272 modem. I ended my contract with Play and it was recognized at home that a plus would come out cheaper with television. I live in Nowy Sącz. Ping- 46ms, Download-1.83 Mb / s, Upload-1.74 Mb / s.
    matek451 wrote:
    What are your LTE signal parameters in Plus, do you use LTE1800Aero2 or LTE800Sferii, how far are you from BTS?
    I will not answer if you tell me how to check.

    I don't know on USB alone, I didn't do tests, but I'll check.
  • Network and Internet specialist
    How does the E3272 modem? They sell E3372 in Plus now, where do you get this DWR-118 and E3272 now from E3372? Didn't you get the equipment from Plus? The decision is actually "very favorable", without checking the range, signal parameters, speed, to take a subscription in Plus without equipment even in SmartDom is a misunderstanding. Speeds prove that not always what cheap or Plus in SmartDom is good. And if it was supposed to be cheaper then you had to terminate the contract at Play. Read here what I have been writing for 3 years about LTE internet without limit for PLN 5 / month in Play without a contract and continue to use LTE Play on an RBM Pre-paid Card 5. What kind of street is it in Nowy Sącz?
  • Level 9  
    Well, I rewrote from the modem, this is the number E3272, we took from Plus and they gave it to us. We checked the coverage (we had a week to try, but it was all ok). ul. Hussar.
  • Network and Internet specialist
    And this DWR-118 also from Plus? they cheated you on. E3272s-153 HiLink is a modem from 4 years ago, they pulled it out of the excavations. Nobody takes it anymore, in addition a weak DWR-118. A set worth from 150-200 PLN. And for two years you will pay for it in installments 2-3 times as much. Two months ago, nobody took this monument anymore but routers with LTE-A or E5186 or DWR-966 and the minimum is a stationary router with LTE or B315. Equipment of a different class and worth much more. your consultants got rid of old age at your expense. But this is the norm, in all showrooms at all operators according to the rule will come ...... and buy. Tests are carried out according to specific rules, checks the speed, LTE and CID BTS signal parameters that are being used. E3272 does not have proper LTE signal diagnostics, similarly to DWR-118. These routers are different. Subjective feelings and admiration for 7 days mean nothing. The cracks are checked during rush hour. Plus is the worst LTE operator, it has not modernized the LTE1800 network for a long time, it sells offers for power. You were guided by the commercials on TV, and Plus just lies in them. The nearest permission for LTE1800Aero2 is Śniadeckich 15, others at Sikorskiego, Rynek 1, Limanowskiego 1 and Wiśniowieckiego 56. certainly not all, you need to check. Plus, it has problems with LTE in N.Sącz for a long time. If you have a phone with LTE, do a test on it and on this card at home and outside. Install the Network Cell Info application on your phone, it will show LTE signal parameters and BTS data you are using, plus speed tests. Show screenshots of them. This will allow you to check which BTS you are connecting to and whether it is overloaded. Further steps depend on this.