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[Solved] Title: Plus LTE Slow Internet Issues: Troubleshooting IDU Router, ODU Modem & Connection Tips

RafalGT2 62334 13
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  • #1 18489278
    RafalGT2
    Level 24  
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    Hello everyone, the problem is with the internet. For 5 years I have had the internet in the plus. So far, there were no problems with the internet. I use it mainly for websites, movies and music, no live games or something like that. For several days, the internet has slowed down significantly, which never happened. The devices are an IDU router ODU modem I got everything with a plus I connected to the socket I connected with a cable and for 5 years it worked without problems on the ODU green light is on the device itself on the roof, i.e. about 8 meters above the ground position unchanged for 5 years in terms of the network I am completely green. I will call Plus tomorrow, but maybe you can tell me what to pay attention to so that a layman would not be stupid during the conversation, I took pictures of what I could in these router settings. I did the speed test at the very end it used to be better something to tell you what it could be fault videos on YOUTUBE in 360 quality can cut, and about HD, let's forget, and once it was on CDA or YouTube, I watched without problems [/ syntax]
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  • #2 18489340
    prosiak_wej
    Level 39  
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    Why these two statements: "Plus LTE" and "Free Internet" put together do not surprise me :P

    I fought for a long time with the Solorz network, which Majewski advertises, eventually the contract ended and I showed them a right-handed greeting according to PiS ;) For two years in T-Mobile on a much weaker range (similar to yours - two out of five "bars"), but it does not drop below 20Mbps. It is possible to use the screen while the P2P program is enabled ;)

    The Plus consultant will probably tell you that they are in the process of modernizing the infrastructure and that these are temporary problems, blah ...

    Title: Plus LTE Slow Internet Issues: Troubleshooting IDU Router, ODU Modem & Connection Tips
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  • #3 18489349
    RafalGT2
    Level 24  
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    But my friend, for 5 years, the internet was perfect, even on Sundays, movies, everything worked, which is now deceiving me especially or is it really a problem in my equipment, because I say that Plus is a fool every sea, but why for 5 years I was mega satisfied. In addition, the Internet is full of opinions about the orange t-mobile is rubbish and there are negative opinions about every company. For me plus it worked great 1 times in five years for 3-4 days there are problems
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  • #4 18489381
    prosiak_wej
    Level 39  
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    Look on Btsearch where the BTSs of Plus are and try to move / rotate the modem so that it connects to another transmitter.
  • #5 18489513
    matek451
    Level 43  
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    For some, it's like religion, and the arguments of experts do not reach them. So, first of all, if you have the equipment for 5 years, you are using a g ... called IDU-ODU100. It is impossible to choose worse, the electro-waste working only on the lte1800 additionally limiting DL to 37Mb / s (Plus on the lte1800 has 20MHz bandwidth as in MIMO2x2, QAM64 allows DL up to 150Mb / s), so from the beginning it does not meet the requirements of this band in Plus. secondly, the signal parameters shown on the LTE1800 are very weak, it never had the right to work properly.
    Your subjective feelings do not matter, the speeds satisfied you because you did not use the operator and equipment that allows you to achieve such speeds https://www.speedtest.pl/wynik/232147931
    Opinions from the Internet issued by Janusz do not matter, they do not have a green idea about LTE technology, operators, equipment, etc.
    At the beginning, enter the location, transfer the card to the Android LTE phone (you can use another one in Plus) and show the screen from the application https://play.google.com/store/apps/details?id=cz.mroczis.netmonster&hl=pl and speed test.
    You can call Plus but you won't get anything back because nobody there knows about such matters. For me it is a piece of cake, you will get an answer what to do with it, but do not count on much, you use Plus, the weakest mobile operator in Poland, which spends money on advertising and not on modernization of its network museum. If the LTE1800 base station is clogged, the only chance for faster internet is to check if there are other nearby ones and whether FDD LTE2600 or TDD LTE2600 are also working on them. Please enter the location first.
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  • #6 18489555
    RafalGT2
    Level 24  
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    Thanks, my friend, for the answer, I am green in the subject of the Internet, I decided to be a plus because I do not hide I live in total dump I tested many Plus Orange Play T-mobile networks and I will say yes, plus it was the best, I also tested many cards in the phone, so far I have Orange because so far the range was somehow but I will go to Play because for some time the range in the play has improved a lot, tested in phones, klegs, etc. Maybe I am Janusz plus for me, no religion was just the best, they gave me for the devices it worked 5 years movies The pages were opened instantly so why should I complain about the plus, I had no reason so far. I wrote a post because maybe some professional will say you have bad pings or something else that it is the fault of the antenna or something else I do not know, so maybe someone will say exactly, although no one is a fairy and I know it, but it's always better to ask and for 4 days the internet is weaker what Over the years, it did not even happen for a moment, my location Mazowieckie Garwolin district 08-480. One more thing to say, 99% of people who come to me have problems with coverage in phones regardless of the network. And what kind of internet would be better, if you have such knowledge, it will change
  • #7 18489709
    matek451
    Level 43  
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    In 5 years, Plus did little to modernize the network, in 2015 it was the leader, but that's history, at that time, first Play and now netWorks built LTE networks, usually much faster than Plus. Solorz saves on clients as much as it can. Unfortunately, you did not provide the location and in the mobile internet it is essential, but in the Maciejowice commune Plus did not exist and does not exist. it is an objective truth, it should have been abandoned long ago. The range is probably from the bts of Plus at Kozienice Power Plant where Plus has lte1800 aero2 and LTE900 shell on 5MHz band, moreover, not supported by IDU-ODU100 / 200. next are BTS Łaskarzew and Sobolew where they added FDD LTE2600 Plus to these 2 bands. In Kozienice, 2 BTSs with LTE1800 + 900 and one with 3 LTE bands. So a general linden, so far it is not known which one you use.
    Now, competitors, i.e. NetWorks, had BTS in Maciejowice for a long time and now, after modernization, LTE2600, LTE2100, LTE1800 and LTE800 Orange and the same T-Mobile bands are operating on it. Podzamcze is just a misery on 800 / 900MHz with LTE800, not worth attention in the same way as China or Sobolew. Ryczywól is a new station on the Play mast, so far truncated, it is a replacement for the dismantled Orange mast in greenhouses, ultimately 4 LTE bands. There are 4 NetWorks stations in Kozienice, including 2 x 4 LTE bands. Finally, Play, BTSs in Ryczywół and Sobolewo on LTE1800, LTE800 but LTE2100 will be available, it is possible that the one in Maciejowice on LTE1800, LTE800 is already in operation. Kozienice has 3 stations on the go with 4 LTe bands, including 2 5GR on optical fiber. After that, you can see that Plus does little there. Opinions can be issued when one has knowledge and the selection of an operator should be preceded by tests, and what kind of village it is in this commune, because it is important. in Plus at RSRP -109dBm as shown by IDU on LTE1800 and the internet was not supposed to be fast, here you have a comparison of how the signal should look like https://jackiewiczowie.blogspot.com/2014/10/parametry-sygnau-lte.html it's a drama but this device has no antennas in the ODU and PCB antennas, omni-directional with 1-2dBi gain, PCB from a Chinese for $ 1. Zygmunt always saved. And what was your DL on this technical wonder before?
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  • #8 18489718
    RafalGT2
    Level 24  
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    Buddy, the village is Pogorzelec, the antenna is set to Łaskarzew because only the internet was there, I had data or numbers, I do not know because I do not know myself, it worked and so much more for me, I did not need a movie, even 2 worthy in HD without any jams, it worked, so it it was enough for me. And as I wrote, I don't know about the parameters before, because I'm completely green. I would like to add that, for example, Orange in maciejowice also works poorly. Aunt has and is linden. Maybe PLUS is a total crap, but for me it was perfect to watch a movie or open a website, so that's why I did not do anything with it because I do not do other things on the Internet. So that's why something had to screw up within 4 days because there are problems now and for 5 years there was no so that's why I wrote because it's not my world
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    #9 18489766
    matek451
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    this is not an antenna, but a can LTE modem to which they attached two strip PCBs that act as antennas. You cannot set it on a specific BTS because it is not directional, but radiates in all directions. It is 6 km to BTS Łaskarzew-Kościuszko and a little forest on the way. BTS from lTE1800aero2 on 20MHz band but added LTE2600 on another 20MHz. You won't use it because you don't have normal equipment, only a relic. Well, it is not known if you are not connected to BTS Sobolew where there are also 3 LTE bands. In general, you live in an area where Plus did something, adding LTE2600 on BTS because further south there is a desert in your district. If you have a positive pressure, you need to test this operator on the phone with the application, as I wrote, at home outside and then under the Łaskarzew and Sobolew BTS, standing in your direction. Play nma competition in Łaskarzew BTS with 5GR on optical fiber, i.e. LTE2600 + 180 + 2100 + 800 aggregation, i.e. 50MHz band available. The same in Sobolewo. Play masts are 60m long and sow the farthest.
    Orange and T-Mobile have the best coverage, but BTS NetWorks sable and Podzamcze are carrion on 800/900 mHz with only LTE800 on 10MHz band, their mast in Łaskarzew with LTE2600 + 2100 + 1800 + 800 aggregation is farthest from you.
    Make the aforementioned theses on your phone with this application and show a screenshot from it, test outside on the Plus card and speedtest. This will show whether you use Sobolew or Łaskarzew, on which LTE bands and what the signal will be. On this basis, I will check what the IDU-ODU also connects to.
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  • #10 18489780
    RafalGT2
    Level 24  
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    I have absolutely no pressure on Plus, I will say ugly, I have a deep D from whom I take the internet, it is supposed to work and that's what I chose a plus only because I tested cards in phones and from my subjective feeling Plus it worked best I went to Plus in garwolin they said it will work for a distance the devices said how to connect and that's it, my friend I don't know, it worked and that's it. So what do you think that Play would be much better because you know you write different BTS counts and for me it's black magic on the phone, I will definitely switch from Orange to PLAY because orange GSM coverage is practically no massacre for me
  • #11 18492013
    RafalGT2
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    And I have one more question, I will go to PLAY to change the phone number, I will ask immediately about the Internet, maybe one of the forum members knows whether it is better to take devices from play or maybe buy on their own and whether, for example, my router with a plus will be suitable if zPLay, for example, took I would like to ask the antenna itself, because I would like to know something before the talk in play so that the layman would not get into mine again
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    #12 18492352
    matek451
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    Do not joke with the equipment, Play, compared to other operators, has space equipment for LTE, it offers the only B818 and B715, the others are in the dark in this topic.
    The standard offer of SOLO from HOMEBOX is for PLN 75 you get a voice card with no new limit and SMS / MMS and 35GB of internet on it (now 70GB in promotion for a year) and an internet card with 150GB of data. i.e. a combined offer. But about it, contact one of the advisors from the Play forum https://forumplay.pl/showthread.php/55333-Int...-limitu-GB-(200)-z-urz%C4%85dzeniem-Promocja/ page35 they have even better offers. Well, ask if you can choose a router for SOLO HOMEBOX, if so, take the b818 router, it's LTE category 19 with aggregation of 4 LTE bands worth PLN 900. It is currently the best router for LTE, the price on the world market is over $ 400.
    Offer even for PLN 75 for 2 good cards. But the key question in it is whether you can choose a B818 or B715 router and for how much.
    The alternative is a typical internet offer, for these consultants it is 200GB for PLN 50 and B818 for PLN 229 for the property (in the salon the same costs PLN 70) or 300GB for PLN 60 with WF830 on request, it is decent LTE CPE with aggregation of 2 LTE bands.
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  • #13 18492409
    RafalGT2
    Level 24  
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    Ok, my friend, for advice, I close the topic Plus, it has returned to its earlier state, but by exchanging the number on Play I will ask for the internet, I will try it, but it's probably next month because a load of work, thank you again
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  • #14 18492411
    RafalGT2
    Level 24  
    Posts: 712
    Help: 77
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    Board Language: polish
    Ok, my friend, for advice, I close the topic Plus, it has returned to its earlier state, but by exchanging the number on Play I will ask for the internet, I will try it, but it's probably next month because a load of work, thank you again

    Added after 41 [seconds]:

    The boarding school returned to its previous state

Topic summary

✨ The discussion revolves around a user experiencing significant slowdowns in their Plus LTE internet service after five years of satisfactory performance. The user employs an IDU router and ODU modem setup, which has remained unchanged during this period. Despite the green signal light on the ODU modem, the user reports issues with streaming and general internet speed. Various responses suggest troubleshooting steps, including checking the location of the modem, testing connections to different base transceiver stations (BTS), and considering the limitations of the existing equipment. Some participants mention that Plus has not modernized its network as effectively as competitors like Play and T-Mobile, which may contribute to the current issues. The user is contemplating switching to Play for potentially better service and is seeking advice on whether to use existing equipment or acquire new devices.
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FAQ

TL;DR: Plus LTE slow? IDU‑ODU100 locks you to LTE1800 and caps downloads at 37 Mb/s; "limits DL to 37 Mb/s." LTE1800 20 MHz allows ~150 Mb/s—so hardware is the bottleneck. [Elektroda, matek451, post #18489513]

Why it matters: This FAQ helps rural users around Garwolin/Maciejowice diagnose slow Plus LTE, choose better gear, and pick faster plans.

Quick Facts

Why did my Plus LTE get slow after years of working fine?

Your bottleneck is the IDU‑ODU100. It works only on LTE1800 and limits downloads to ~37 Mb/s. When the LTE1800 cell loads up, speeds drop hard. The device also shows weak signal parameters, which compounds congestion. Plus has not prioritized modernization in many areas, so capacity can lag current demand. Upgrading hardware and testing other operators’ bands can restore performance. [Elektroda, matek451, post #18489513]

How do I check which BTS Im on and measure signal correctly?

Move your Plus SIM into an Android LTE phone. Install NetMonster and note LTE band, eNB/BTS, RSRP/RSRQ. Run speedtests inside, outside, and near likely towers. This proves whether you’re on a congested LTE1800 cell and what bands are reachable. Expert tip: “Select an operator only after tests.”
  1. Insert SIM in Android, install NetMonster.
  2. Capture screenshots of bands/BTS and signal.
  3. Run speedtests at home and near BTS. [Elektroda, matek451, post #18489513]

Can rotating or moving my rooftop ODU help?

The ODU in IDU‑ODU100 is not a directional antenna. It uses small omni PCB elements, so you cannot aim or lock it to a specific BTS. Minor repositioning rarely changes which site you attach to. For targeting a BTS, you need different hardware that supports external or directional MIMO antennas. [Elektroda, matek451, post #18489766]

What speeds should I expect from IDU‑ODU100 on LTE1800?

Around 37 Mb/s maximum by design. The unit hard-limits download, even though LTE1800 with 20 MHz in 2x2 MIMO and 64-QAM can deliver up to ~150 Mb/s on capable devices. Under load, your actual throughput can be far lower due to cell congestion and weak signal. This is a device constraint, not just a network issue. [Elektroda, matek451, post #18489513]

Is Plus still a good choice around Maciejowice/1askarzew/Sobolew?

The area shows stronger multi-band deployments from NetWorks (Orange/T‑Mobile) and Play, while Plus added less capacity. Nearby NetWorks sites run LTE2600/2100/1800/800. Play also operates multiple LTE layers on several masts. Evaluate with on-site tests before deciding. “Opinions matter after you have knowledge and tests.” [Elektroda, matek451, post #18489709]

Can my IDU‑ODU100 work if I switch operators (e.g., to Play)?

It will only use LTE1800 and still cap downloads at ~37 Mb/s. You won’t benefit from other operators’ additional LTE bands or carrier aggregation. For Play, NetWorks, or modern Plus sites, choose hardware that supports multi-band and aggregation. “From the beginning it does not meet the requirements.” [Elektroda, matek451, post #18489513]

What router/CPE should I buy for faster LTE here?

Pick a 4CA-capable router. In Play’s lineup, Huawei B818 (Cat 19, 4CA) and B715 are standouts. They unlock multi-band capacity and aggregation that your current unit can’t use. A decent outdoor LTE CPE like WF830 (2CA) is also offered in certain plans. These devices align with the local multi-band deployments. [Elektroda, matek451, post #18492352]

Which Play internet plans are worth considering?

Examples shared: SOLO HOMEBOX at PLN 75 gives a voice SIM with no-limit calls/SMS/MMS plus 35 GB (70 GB promo for a year) and a data SIM with 150 GB. Internet-only offers include 200 GB for PLN 50 with B818 for PLN 229 upfront, or 300 GB for PLN 60 with WF830 on request. [Elektroda, matek451, post #18492352]

How do I read RSRP/RSRQ/SINRwhat1s considered weak here?

In the thread, RSRP around −109 dBm on LTE1800 was flagged as very weak. The expert called it “a drama,” meaning expect unstable throughput and capacity drops. Aim for stronger RSRP and healthier RSRQ/SINR before judging an operator. Use NetMonster to log values and compare at different spots and heights. [Elektroda, matek451, post #18489709]

Why can1t my setup see LTE2600 or aggregate multiple bands?

Your hardware lacks support. Nearby sites added LTE2600 on another 20 MHz, but “You won’t use it because you don’t have normal equipment.” IDU‑ODU100 can’t aggregate, and it isn’t directional for BTS targeting. Upgrading to a 3CA/4CA router unlocks those layers. [Elektroda, matek451, post #18489766]

What should I prepare before calling Plus support?

Gather your exact location, NetMonster screenshots (bands/BTS IDs, RSRP/RSRQ), and multiple speedtests done inside, outside, and near BTS. Be aware: “You can call Plus but you won’t get anything back.” Use the data to justify a hardware change or operator test instead. [Elektroda, matek451, post #18489513]

I aim at 1askarzewdo distance and trees matter?

Yes. It’s about 6 km to the Łaskarzew‑Kościuszko BTS with some forest in between. That path loss plus foliage weakens LTE1800. Your omni ODU can’t compensate. A higher‑gain, directional setup on modern hardware improves the link, if you choose to upgrade. [Elektroda, matek451, post #18489766]

My speeds returned to normalshould I still change anything?

Consider testing alternatives anyway. The area has multi-band options on NetWorks and Play that can outperform a single‑band LTE1800 setup, especially during peaks. Run comparative tests with SIMs and choose based on measured capacity and stability, not brand loyalty. [Elektroda, matek451, post #18489709]
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