The keyboard and mouse do not work on the windows 7 login screen

Question

Hello and immediately in saying that I am new as a bad category, please transfer. Yesterday I accidentally reinstalled the USB port drivers and it was late I got tired I turned off the computer and in the morning I was surprised when I wanted to log in to the desktop the mouse and keyboard did not respond to movements / buttons only in the BIOS work and otherwise I can not do anything please help .
Ps. In safe mode also do not work

Kolobos · Answer

Do you have the option of connecting a mouse or keyboard under ps / 2? Then you could use, for example, system restore or install other / proper drivers.

Wiktor.K · Answer

I have this input but I would have to get a keyboard or a mouse

Kolobos · Answer

You can also try to boot from the Windows installation disc and select the restore options there.

dzimen11 · Answer

If the mouse and keyboard do not work, try changing the bios settings. What Bios do I have? Because I know that some bios have USB keyboard and mouse settings to work properly. If I don't have any settings, change the USB port because the computer may not read the device from it.

Wiktor.K · Answer

I was poking something in Bios but nothing came of it and I don't know if it is a version but it gives E7996IMS.250

Kolobos · Answer

@ dzimen11 the author wrote that it stopped working after the change of drivers, so it has nothing to do with the bios, and the options you write about are for USB keyboard and mouse support.

dzimen11 · Answer

Here you have one solution: Or in Bios: USB controller and legacy usb support give enabled And the last solution is a Biosu reset

Wiktor.K · Answer

It's all still on

dzimen11 · Answer

Enter safe mode and reinstall the keyboard and mouse driver there or look at the link I gave. Or maybe you had some update at that time because maybe it caused an error?

Kolobos · Answer

@ dzimen11 did you read the author's first post at all? I especially recommend: > I accidentally reinstalled the USB port drivers yesterday and: > Ps. In safe mode also do not work Everything you need has already been given, without the ps / 2 keyboard or restoring with the help of the disc the author will not fix anything.

Wiktor.K · Answer

I was still waiting for updates but I was not at that time aha and did not write an important thing I have a password protected desktop and in the login window the mouse and keyboard drivers will probably not install

dzimen11 · Answer

I'm sorry I didn't read the last one.

310artur · Answer

Nothing else - either mouse or keyboard on PS2 or try to boot the PC from the Windows installer and choose restore.
If you get a mouse or keyboard then you can still enter the control panel - troubleshooting - hardware and sound. You will do an automatic repair. For me on Win10 I did in a situation like yours having only a PS2 keyboard and surprisingly automatic repair worked.

Wiktor.K · Answer

I found such a keyboard with PS2 but I don't want to work if it doesn't work, I'll just look for a new one somewhere

Added after 42 [minutes]:

Even before I close the topic after logging in to the desktop I have a problem installing the mouse and keyboard drivers

Kolobos · Answer

They should install themselves. In the manager, choose to restore the previous version of the usb controller driver whose drivers you previously updated.

Wiktor.K · Answer

Okay, everything works, thanks for closing the topic

The keyboard and mouse do not work on the windows 7 login screen

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