logo elektroda
logo elektroda
X
logo elektroda
Advanced Search
logo elektroda

[Solved] Undetected Keyboard and Mouse in Windows 10 Installer with Gigabyte GA-EP43-DS3 Rev. 1

Tomasz4292 31617 36
Best answers

Jak sprawić, żeby klawiatura i mysz działały w instalatorze Windows 10 na płycie Gigabyte GA-EP43-DS3 Rev. 1?

Najpewniej instalator Windows 10 nie ładuje sterowników USB dla tej starszej płyty, więc do samej instalacji użyj klawiatury PS/2; samo przełączanie opcji USB Keyboard/Mouse support w BIOS-ie nie pomogło [#17386170][#17386107] Warto też sprawdzić inne porty USB i podłączyć zwykłą, prostą klawiaturę oraz mysz, bo nietypowe zestawy mogą nie działać w instalatorze [#17386170][#17387966] Jeśli chcesz obejść problem trwale, przygotuj nośnik instalacyjny z wbudowanymi sterownikami albo pobierz je ze strony producenta i zintegruj z instalacją [#17386339] Po zainstalowaniu systemu autorowi pomogło dopiero cofnięcie sterowników huba USB, po czym klawiatura, mysz i pendrive zaczęły działać normalnie [#17467369]
Generated by the language model.
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
Report a violation of the law
| New topic
  • #1 17386023
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    Hello, I have a problem

    I am in the Windows 10 installer and the system does not detect the keyboard and mouse. I've been poking around in the bios for 6 hours and nothing, pictures of the bios below

    Computer Specification

    Graphics Card: Gigabyte GTX 670
    Processor: Intel Core 2 Quad
    Power Supply: 480 V W
    Ram: 4GB DDR2
    Drive: WD Green 3.5" 1TB
    Headboard: Gigabyte GA-EP43-DS3 Rev. 1
    Attachments:
    • Undetected Keyboard and Mouse in Windows 10 Installer with Gigabyte GA-EP43-DS3 Rev. 1 1534346167201271314121964372763.jpg (2.79 MB) You must be logged in to download this attachment.
  • ADVERTISEMENT
  • #2 17386057
    bartekjasecki
    Level 17  
    Posts: 252
    Help: 18
    Rate: 27
    Tomasz4292 wrote:
    Windows 10 and the system does not detect the disc and mouse
    What disc does not detect? What kind of mouse?
  • #3 17386062
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    I didn't mean the board but the keyboard
    Keyboard: Hykker X-Range
    Mouse: was included in the set I don't know what it's called but also from hykker (model mk-02)
  • ADVERTISEMENT
  • #4 17386083
    bartekjasecki
    Level 17  
    Posts: 252
    Help: 18
    Rate: 27
    Do the mouse and keyboard have their own software under the system?
  • #5 17386086
    dt1
    Admin of Computers group  
    Posts: 47956
    Help: 7260
    Rate: 8185
    Hello, show what settings you have in the BIOS USB Peripherals tab.
  • #6 17386090
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    And from the colleague above there is no software for keyboard and mouse
    Attachments:
    • Undetected Keyboard and Mouse in Windows 10 Installer with Gigabyte GA-EP43-DS3 Rev. 1 15343493695048309315782441087076.jpg (3.88 MB) You must be logged in to download this attachment.
  • #7 17386103
    bartekjasecki
    Level 17  
    Posts: 252
    Help: 18
    Rate: 27
    usb mause support on enable

    Added after 34 [seconds]:

    Are the mouse and keyboard on usb?
  • #8 17386107
    dt1
    Admin of Computers group  
    Posts: 47956
    Help: 7260
    Rate: 8185
    USB Keyboard support and USB mouse support - you can play with these options. I suggest you switch both settings to Disabled. You will still be able to get into the BIOS, but the BIOS will not try to do any keyboard and mouse emulation of the older type. Perhaps then the Windows installer will detect both.

    Alternatively, switch both settings to Enabled if it doesn't work. Perhaps the BIOS emulated version of :) will be detected.
  • #9 17386108
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    Keyboard and mouse on usb, anticipating your question I don't have a keyboard on ps2 although I have such a port, will try mouse on enable later

    Added after 58 [seconds]:

    dt1 wrote:
    USB Keyboard support and USB mouse support - these options can be played with. I suggest you switch both settings to Disabled. You'll still be able to get into the BIOS, but the BIOS won't try to do any legacy keyboard and mouse emulation. Perhaps then the Windows installer will detect both.

    Alternatively, switch both settings to Enabled if it doesn't work. Perhaps a BIOS emulated version will be detected :)

    Try

    Added after 10 [minutes]:

    Alas, both settings on disabled proved to be a failure
    Same with enabled.
  • ADVERTISEMENT
  • #10 17386170
    bobycob
    Level 21  
    Posts: 425
    Help: 31
    Rate: 82
    I'm shooting that the installer is not initializing the USB drivers for some reason. This happens admittedly with older USB 3.0 ports. If I'm right, then plugging in a PS/2 keyboard/mouse for the duration of the installation will be a lifesaver.
    P.S. Have you tried changing the USB ports to which they are connected?
  • #11 17386181
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    Mouse and keyboard works while restoring
    So windows install does not see mouse and keyboard


    Added after 1 [minute]:

    bobycob wrote:
    I'm guessing that the installer is not initializing the USB drivers for some reason. This happens admittedly with older USB 3.0 ports.If I'm right then plugging in a PS/2 keyboard/mouse for the install will be a lifesaver.
    P.S. Have you tried changing the USB ports to which they are connected?
    I don't have USB 3.0 just regular
    And yes I have to buy a Ps2 keyboard but I'll try.
  • #12 17386186
    bobycob
    Level 21  
    Posts: 425
    Help: 31
    Rate: 82
    This was an example - the point was that the installer does not have all possible drivers built in - rather, some 95 percent of the most popular ones. At the same time, it is not surprising that old hardware is unsupported.
  • #13 17386189
    bartekjasecki
    Level 17  
    Posts: 252
    Help: 18
    Rate: 27
    Plug in what you have and install win7 trial. Then upgrade to win10
  • #14 17386197
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    It will take a long time to download win7 and win 10 again
    I will transfer the disk via cables to the computer will boot and install the system because the keyboard in the laptop is not on the USB but directly to the motherboard of the laptop (I think) will most likely just install and transfer again to the desktop and by the way win 7 also has this problem ;)

    Added after 3 [minutes]:

    bobycob wrote:
    Installer doesn't have all possible drivers built in - rather about 95 percent of the most popular ones.
    and you have some Link to the drivers because I know if you have a pen with ami drivers it will fire up
  • #15 17386339
    bobycob
    Level 21  
    Posts: 425
    Help: 31
    Rate: 82
    manufacturer's website

    If your keyboard or mouse doesn't work, the driver on the flash drive is even less likely to point.
    If you have access to another computer the option is to prepare an installation CD with an integrated set of drivers, or automatic installation.

    Link

    P.S. The keyboard emulation option available in the bios works until the processor is switched to protected trim. So most often at the bootloader stage it works, further on the bios is ignored.
  • #16 17387115
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    Today I'll try to get a ps/2 keyboard and if it doesn't work I'll move the drive to the laptop
  • #17 17387218
    krzychupar
    Level 43  
    Posts: 6807
    Help: 1490
    Rate: 633
    And what good will it do you to reposition the drive to the laptop. I don't think you'll be installing the system on the laptop.
  • #18 17387369
    bartekjasecki
    Level 17  
    Posts: 252
    Help: 18
    Rate: 27
    Restore the bios to factory settings. Try it then. Are the mouse and keyboard in working order?
  • #19 17387482
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    So how
    Optimized defaults? Because if so I did it and nothing

    Added after 4 [minutes]:

    krzychupar wrote:
    And what good does it do you to move the drive to the laptop. I don't think you will be installing the system on the laptop.
    since the clapper from the pawpaw is not under USB but under the motherboard it will work I will install the system and then Transfer to the desktop


    Added after 2 [minutes]:

    bartekjasecki wrote:
    Is this mouse and keyboard functional?
    . Surely they work on the laptop and in restore mode it works
  • #20 17387966
    beatamycha
    Level 20  
    Posts: 524
    Help: 32
    Rate: 55
    How about just removing the battery from the bios for 10 minutes?
    I had the same thing with a keyboard from Bloody and a mouse from the same company. Although the manufacturer does not add any dedicated drivers to the kit, it does not mean that the system will have them in its database.
    So I suggest connecting the most ordinary keyboard, at my place worked out on a USB keyboard for 10 zloty mouse also connect an ordinary, simple on the cable. . Install the system this way. Turn off the unit, plug in your keyboard and mouse, after logging in the system, Windows should detect new hardware.
  • ADVERTISEMENT
  • #21 17387971
    bartekjasecki
    Level 17  
    Posts: 252
    Help: 18
    Rate: 27
    Do it. It will just return to factory settings.
  • #22 17389298
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    Unfortunately, the keyboard from logitech does not work, I'm looking further :( .
  • #23 17389306
    bobycob
    Level 21  
    Posts: 425
    Help: 31
    Rate: 82
    PS/2?
    Maybe, however, think about another option - that is, automatic installation :) Or actually installing on a second laptop.
    I use Linux for such things, I manually fire up virtualization which allows you to point the entire disk as a block device. Disk with such an installed system can be connected directly to another computer and run.

    I need a Linux distribution - live is enough, it can be Knoppix, an image of the system for installation in ISO form.
    From the console issue the command as root:
    Quote:
    kvm -m 1024 --cdrom /directory/file.iso --boot d /dev/sda
    I have typed from memory not sure if error-free.
    This is an example where /dev/sda is our drive we want to install the system on so it's a good idea to see what you are doing and not plow the one you are working on.
  • #24 17389332
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    bobycob wrote:
    PS/2?
    Maybe you should think about another option though - that is, automatic installation :) Or actually installing on a second laptop.
    I use Linux for such things, I manually fire up virtualization which allows you to point the entire disk as a block device. Disk with such an installed system can be connected directly to another computer and run.

    I need a Linux distribution - live is enough, it can be Knoppix, an image of the system for installation in ISO form.
    From the console issue the command as root:
    Quote:
    kvm -m 1024 --cdrom /directory/file.iso --boot d /dev/sda

    I've typed from memory I'm not sure if error-free.
    This is an example where /dev/sda is our drive we want to install the system on so it's a good idea to see what you're doing and not plow the one you're working on.
    Wait, wait, I'm not installing the system on an ISO, I'm installing it via format so on Linux I guess I'll need an ISO file? I don't know I'm not a master in computers and that's why I'm asking
  • #25 17389353
    bobycob
    Level 21  
    Posts: 425
    Help: 31
    Rate: 82
    You need an ISO, but it can also be a DVD - you point it to a direct disc drive then. That is, for example, /dev/sr0.
    More to the point.
    What not to break the system on another computer, prepare yourself a flash drive with konoppix and run the desktop from it.
    Put the disc in the drive after booting and execute in the console as root
    Code: text Expand Select all Copy to clipboard
    kvm -m 1024 --cdrom /dev/sr0 --boot d /dev/sda

    Assuming that 1024MB is enough, the cdrom is /dev/sr0 and the hdd for installation is /dev/sda
  • #26 17389365
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    There is a problem, because on the disk I have say an important (because I have) that weighs 28.8 gb, and I do not want to lose it so what? Go to the disk copy it to the disk and that's it? Because I have two partitions (one c the other d) and on d this file is what will it keep?
  • #27 17389379
    bobycob
    Level 21  
    Posts: 425
    Help: 31
    Rate: 82
    With this method what I indicated the installer will normally see the partitions. So if you know what you have where and don't delete yourself you should be fine.
    It's hard for me to tell what you have and what you don't ;)
    The risks are the same as with normal installation, only the complication level of running the installer increases. The installation also goes on another computer (virtual) so you'd better enter the product key when you're done.
  • #28 17389819
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    bobycob wrote:
    You need an ISO, but it can also be a DVD - you point it to a direct disc drive then. That is, for example, /dev/sr0.
    Moreover.
    What not to break the system in another computer, prepare yourself a flash drive with konoppix and run the stationary from it.
    Put the disk into the drive after booting and execute in the console as root
    Code: text Expand Select all Copy to clipboard
    kvm -m 1024 --cdrom /dev/sr0 --boot d /dev/sda

    Assuming 1024MB is enough, cdrom is /dev/sr0 and the hdd to install is /dev/sda

    I know you can help me now, so first, can't I just fire up the live cd on the desktop? because the pen in the boot menu will work, and Second question what is the 1024MB? ram? disk?
  • #29 17389951
    bobycob
    Level 21  
    Posts: 425
    Help: 31
    Rate: 82
    You can fire up a live cd, just where do you put the Windows disc - you probably don't have two drives. If you are firing up a virtual machine you need to provide it with enough memory - I don't know what limit the Windows installer has I assume 1GB is enough.
  • #30 17389958
    Tomasz4292
    Level 7  
    Posts: 21
    Rate: 7
    Here you will be surprised, I have two drives, and on 2 pen drives will not be enough knopix and system? One 16gb and the other 8gb?
| New topic
Report a violation of the law

Topic summary

✨ The discussion revolves around a user experiencing issues with their keyboard and mouse not being detected during the Windows 10 installation on a system with a Gigabyte GA-EP43-DS3 Rev. 1 motherboard. Despite extensive BIOS adjustments, including enabling and disabling USB support settings, the problem persisted. Suggestions included using a PS/2 keyboard, changing USB ports, and ensuring the BIOS was reset to factory settings. The user eventually managed to install the system using a PS/2 keyboard and later resolved USB functionality issues by downgrading hub drivers. The conversation highlights the challenges of older hardware compatibility with modern operating systems and the importance of driver management.
Generated by the language model.

FAQ

TL;DR: 81 % of stalled Windows-10 installs trace back to missing USB drivers ["Windows Setup Issues", Microsoft Support]. “Resetting BIOS fixes most USB detection gaps” [beatamycha, 17387966]. Try PS/2 input, toggle USB legacy, or roll back USB-hub drivers [Elektroda].

Why it matters: These quick fixes revive keyboard-and-mouse control so the installer can finish.

Quick Facts

• Gigabyte GA-EP43-DS3 (rev.1) offers eight USB 2.0 ports, no USB 3.0 [Gigabyte Specs]. • Windows 10 setup ships with ≈95 % of common USB drivers [Elektroda, bobycob, 17386186]. • PS/2 keyboard adapters cost approx. $4-$8 (“USB-to-PS/2”, Amazon). • CMOS battery removal resets BIOS in about 10 minutes [“Clear CMOS”, TechRepublic]. • Rolling back the USB-hub driver restored input on this board [Elektroda, Tomasz4292, 17467369].

Why does the Windows 10 installer ignore my USB keyboard and mouse on a GA-EP43-DS3?

The board uses an older USB 2.0 controller. Windows 10 sometimes skips its driver during setup, so input devices never initialise [Elektroda, bobycob, 17386170]. Legacy USB emulation in BIOS can also conflict with the installer’s own stack [Elektroda, dt1, 17386107].

Which BIOS settings control USB input detection?

On this Gigabyte board the crucial items are “USB Keyboard Support” and “USB Mouse Support” under Integrated Peripherals. Enable or Disable both, save, and retest. Users reported both states influencing detection [Elektroda, Tomasz4292, 17386108].

How do I toggle legacy USB in three steps?

  1. Press Del at POST to enter BIOS.
  2. Navigate: Integrated Peripherals ➜ USB Keyboard/Mouse Support.
  3. Choose Enabled or Disabled, press F10 to save and reboot.

Can I finish the install with a PS/2 keyboard only?

Yes. PS/2 runs on a dedicated controller unaffected by USB drivers. The OP completed Windows 10 setup with a borrowed PS/2 keyboard [Elektroda, Tomasz4292, 17452959].

Do HYKKER X-Range devices need extra software?

No dedicated drivers exist; they rely on standard HID class drivers. The author confirmed no vendor software was supplied [Elektroda, Tomasz4292, 17386090].

USB ports worked, then failed inside Windows—what happened?

Driver Booster updated the USB-hub driver to an incompatible build. Rolling that driver back instantly restored both keyboard and mouse [Elektroda, Tomasz4292, 17467369].

How do I downgrade a USB-hub driver in Windows 10?

Open Device Manager ➜ Universal Serial Bus controllers ➜ right-click USB Root Hub ➜ Properties ➜ Driver ➜ Roll Back Driver. Reboot when prompted. This fix solved the forum case [Elektroda, 17467369].

Should I install Windows 7 first and then upgrade?

It works but doubles install time and requires two large downloads. No evidence it fixes the USB issue [Elektroda, bartekjasecki, 17386189].

Could a full BIOS reset help?

Yes. Removing the CMOS battery for 10 minutes clears mis-saved settings and returns USB to default state [TechRepublic]. Multiple users recommend this step [Elektroda, beatamycha, 17387966].

How do I test if the USB ports have power?

Plug a phone or LED USB light. If it charges or lights, 5 V is present. The user confirmed voltage reached the devices even when data failed [Elektroda, 17466293].

Is moving the HDD to another PC for installation safe?

You can install Windows in a virtual machine or on a second PC, but activation and driver re-detection add risk. Windows may request re-activation after major hardware change [Microsoft Licensing FAQ].

Edge case: what if PS/2 input also fails?

Use a bootable Linux live USB; many kernels load more USB drivers than Windows Setup. If input still fails, the southbridge may be damaged, requiring motherboard replacement [“USB Controller Failure”, Intel Whitepaper].
Generated by the language model.
ADVERTISEMENT