Undetected Keyboard and Mouse in Windows 10 Installer with Gigabyte GA-EP43-DS3 Rev. 1

Question

Hello, I have a problem

I am in the Windows 10 installer and the system does not detect the keyboard and mouse. I've been poking around in the bios for 6 hours and nothing, pictures of the bios below

Computer Specification

Graphics Card: Gigabyte GTX 670
Processor: Intel Core 2 Quad
Power Supply: 480 V W
Ram: 4GB DDR2
Drive: WD Green 3.5" 1TB
Headboard: Gigabyte GA-EP43-DS3 Rev. 1

bartekjasecki · Answer

What disc does not detect? What kind of mouse?

Tomasz4292 · Answer

I didn't mean the board but the keyboard Keyboard: Hykker X-Range Mouse: was included in the set I don't know what it's called but also from hykker (model mk-02)

bartekjasecki · Answer

Do the mouse and keyboard have their own software under the system?

dt1 · Answer

Hello, show what settings you have in the BIOS USB Peripherals tab.

Tomasz4292 · Answer

And from the colleague above there is no software for keyboard and mouse

bartekjasecki · Answer

usb mause support on enable Added after 34 : Are the mouse and keyboard on usb?

dt1 · Answer

USB Keyboard support and USB mouse support - you can play with these options. I suggest you switch both settings to Disabled. You will still be able to get into the BIOS, but the BIOS will not try to do any keyboard and mouse emulation of the older type. Perhaps then the Windows installer will detect both.

Alternatively, switch both settings to Enabled if it doesn't work. Perhaps the BIOS emulated version of

will be detected.

Tomasz4292 · Answer

Keyboard and mouse on usb, anticipating your question I don't have a keyboard on ps2 although I have such a port, will try mouse on enable later Added after 58 : Try Added after 10 [minutes]: Alas, both settings on disabled proved to be a failure Same with enabled.

bobycob · Answer

I'm shooting that the installer is not initializing the USB drivers for some reason. This happens admittedly with older USB 3.0 ports. If I'm right, then plugging in a PS/2 keyboard/mouse for the duration of the installation will be a lifesaver.
P.S. Have you tried changing the USB ports to which they are connected?

Tomasz4292 · Answer

Mouse and keyboard works while restoring So windows install does not see mouse and keyboard Added after 1 [minute]: I don't have USB 3.0 just regular And yes I have to buy a Ps2 keyboard but I'll try.

bobycob · Answer

This was an example - the point was that the installer does not have all possible drivers built in - rather, some 95 percent of the most popular ones. At the same time, it is not surprising that old hardware is unsupported.

bartekjasecki · Answer

Plug in what you have and install win7 trial. Then upgrade to win10

Tomasz4292 · Answer

It will take a long time to download win7 and win 10 again
I will transfer the disk via cables to the computer will boot and install the system because the keyboard in the laptop is not on the USB but directly to the motherboard of the laptop (I think) will most likely just install and transfer again to the desktop and by the way win 7 also has this problem

Added after 3 [minutes]:

bobycob wrote:
Installer doesn't have all possible drivers built in - rather about 95 percent of the most popular ones.

and you have some Link to the drivers because I know if you have a pen with ami drivers it will fire up

bobycob · Answer

manufacturer's website

If your keyboard or mouse doesn't work, the driver on the flash drive is even less likely to point.
If you have access to another computer the option is to prepare an installation CD with an integrated set of drivers, or automatic installation.

Link

P.S. The keyboard emulation option available in the bios works until the processor is switched to protected trim. So most often at the bootloader stage it works, further on the bios is ignored.

Tomasz4292 · Answer

Today I'll try to get a ps/2 keyboard and if it doesn't work I'll move the drive to the laptop

krzychupar · Answer

And what good will it do you to reposition the drive to the laptop. I don't think you'll be installing the system on the laptop.

bartekjasecki · Answer

Restore the bios to factory settings. Try it then. Are the mouse and keyboard in working order?

Tomasz4292 · Answer

So how Optimized defaults? Because if so I did it and nothing Added after 4 [minutes]: since the clapper from the pawpaw is not under USB but under the motherboard it will work I will install the system and then Transfer to the desktop Added after 2 [minutes]: . Surely they work on the laptop and in restore mode it works

beatamycha · Answer

How about just removing the battery from the bios for 10 minutes?
I had the same thing with a keyboard from Bloody and a mouse from the same company. Although the manufacturer does not add any dedicated drivers to the kit, it does not mean that the system will have them in its database.
So I suggest connecting the most ordinary keyboard, at my place worked out on a USB keyboard for 10 zloty mouse also connect an ordinary, simple on the cable. . Install the system this way. Turn off the unit, plug in your keyboard and mouse, after logging in the system, Windows should detect new hardware.

bartekjasecki · Answer

Do it. It will just return to factory settings.

Tomasz4292 · Answer

Unfortunately, the keyboard from logitech does not work, I'm looking further .

bobycob · Answer

PS/2?
Maybe, however, think about another option - that is, automatic installation

Or actually installing on a second laptop.
I use Linux for such things, I manually fire up virtualization which allows you to point the entire disk as a block device. Disk with such an installed system can be connected directly to another computer and run.

I need a Linux distribution - live is enough, it can be Knoppix, an image of the system for installation in ISO form.
From the console issue the command as root:

Quote:
kvm -m 1024 --cdrom /directory/file.iso --boot d /dev/sda

I have typed from memory not sure if error-free.
This is an example where /dev/sda is our drive we want to install the system on so it's a good idea to see what you are doing and not plow the one you are working on.

Tomasz4292 · Answer

Wait, wait, I'm not installing the system on an ISO, I'm installing it via format so on Linux I guess I'll need an ISO file? I don't know I'm not a master in computers and that's why I'm asking

bobycob · Answer

You need an ISO, but it can also be a DVD - you point it to a direct disc drive then. That is, for example, /dev/sr0.
More to the point.
What not to break the system on another computer, prepare yourself a flash drive with konoppix and run the desktop from it.
Put the disc in the drive after booting and execute in the console as root

kvm -m 1024 --cdrom /dev/sr0 --boot d /dev/sda

Assuming that 1024MB is enough, the cdrom is /dev/sr0 and the hdd for installation is /dev/sda

Tomasz4292 · Answer

There is a problem, because on the disk I have say an important (because I have) that weighs 28.8 gb, and I do not want to lose it so what? Go to the disk copy it to the disk and that's it? Because I have two partitions (one c the other d) and on d this file is what will it keep?

bobycob · Answer

With this method what I indicated the installer will normally see the partitions. So if you know what you have where and don't delete yourself you should be fine.
It's hard for me to tell what you have and what you don't

The risks are the same as with normal installation, only the complication level of running the installer increases. The installation also goes on another computer (virtual) so you'd better enter the product key when you're done.

Tomasz4292 · Answer

I know you can help me now, so first, can't I just fire up the live cd on the desktop? because the pen in the boot menu will work, and Second question what is the 1024MB? ram? disk?

bobycob · Answer

You can fire up a live cd, just where do you put the Windows disc - you probably don't have two drives. If you are firing up a virtual machine you need to provide it with enough memory - I don't know what limit the Windows installer has I assume 1GB is enough.

Tomasz4292 · Answer

Here you will be surprised, I have two drives, and on 2 pen drives will not be enough knopix and system? One 16gb and the other 8gb?

[Solved] Undetected Keyboard and Mouse in Windows 10 Installer with Gigabyte GA-EP43-DS3 Rev. 1

Post #1

Post #2

Post #3

Post #4

Post #5

Post #6

Post #7

Post #8

Post #9

Post #10

Post #11

Post #12

Post #13

Post #14

Post #15

Post #16

Post #17

Post #18

Post #19

Post #20

Post #21

Post #22

Post #23

Post #24

Post #25

Post #26

Post #27

Post #28

Post #29

Post #30

Topic summary