Suddenly the phone (in the evening my daughter wrote a text message and left it as always so that it would load, and in the morning it was dead and did not want to turn on) it stopped working. At first, he didn't want to join in at all. And now it hangs on the LG logo. Factory reset does not want to do because it also hangs on it. I tried to upload the software, but when uploading 28%, a communication error with the USB crashes. What else can you try to do?