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Upstream Connection Degradation on 120Mb/s UPC Service: Compal Modem, Return Channels, Technicians

ogromny77 14184 13
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16339911
    ogromny77
    Level 12  
    Hello. I have a 120 Mb / s connection from Upc. I have been using them for a long time for link stability. The compal modem page displays the message red in degradation of services. Two return channels are displayed in the tab. The only question I have is whether this message in red is correct and whether these channels do not have to be 4. I had several service technicians, the last one had little success because for one day there was a message in green Internet and 4 return channels. [/ Img]
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  • #2 16340580
    Anonymous
    Level 1  
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  • #4 16341945
    Anonymous
    Level 1  
  • #5 16343058
    ogromny77
    Level 12  
    Recently they claim that this is not a problem.
  • #6 16343207
    Anonymous
    Level 1  
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  • #7 16343349
    ogromny77
    Level 12  
    If there were no gaps and disconnections of the Internet, I would not delve into the subject and I would not tire them either. An error pops up every minute in the modem's log

    13-03-2017 18:48:56 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; CM-MAC = 54: 67: 51: ee: d1: 56; CMTS-MAC = 00 : 17: 10: 82: 30: 02; CM-QOS = 1.1; CM-VER = 3.0;
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  • #8 16343359
    Anonymous
    Level 1  
  • #9 16343367
    ogromny77
    Level 12  
    I tried zero effect the linear service seemed to work
  • #10 16343374
    Anonymous
    Level 1  
  • #11 16343624
    ogromny77
    Level 12  
    And this message, what I pasted something tells you?
  • Helpful post
    #12 16343656
    Anonymous
    Level 1  
  • #13 16370358
    ogromny77
    Level 12  
    One more thing, do these 1 and 2 hop packet losses mean anything when it comes to stability? Upstream Connection Degradation on 120Mb/s UPC Service: Compal Modem, Return Channels, Technicians
  • #14 16370785
    Anonymous
    Level 1  

Topic summary

The discussion revolves around issues with a 120 Mb/s UPC internet connection using a Compal modem, specifically concerning upstream connection degradation. The user reports a red warning message indicating service degradation and only two active return channels, while ideally, four channels should be operational. Responses indicate that while a modem can function with fewer channels, persistent issues suggest signal regulation problems in the area. Technicians have been involved, but the user continues to experience disconnections and error messages in the modem log. Suggestions include considering service termination if the problem persists, as well as exploring alternative providers if the current service does not improve.
Summary generated by the language model.
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