Connectivity Issue with HP CMI1312nfi MFP Printer and UPC Connect Box

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#1 16343992 13 Mar 2017 22:01

Anonymous Anonymous

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Post #1
16343992 13 Mar 2017 22:01

Hi,

The problem is as follows. I have a connect box with upc. I wanted to connect the HP CMI1312nfi MFP to it. I connected but no reaction. The diode on the box did not light up. I changed cables - nothing. I connected the netis e1 signal amplifier - it didn't find it either. I connected the old router - it works. Where could the problem be?
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#2 16344016 13 Mar 2017 22:10

sosarek sosarek

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Post #2
16344016 13 Mar 2017 22:10

Have you set the printer's IP address from the UPC router's DHCP pool?

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#3 16344047 13 Mar 2017 22:22

Anonymous Anonymous

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Post #3
16344047 13 Mar 2017 22:22

No. The box itself assigns addresses, automatically.
#4 16344051 13 Mar 2017 22:22

sosarek sosarek

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Post #4
16344051 13 Mar 2017 22:22

Ok, have you tried to detect and install a network printer on your computer again?

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#5 16344072 13 Mar 2017 22:30

Anonymous Anonymous

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Post #5
16344072 13 Mar 2017 22:30

I've tried everything. The only "clue" I have is that I connected the printer to my old router and it works there. Here the device from upc does not detect hardware (but does detect others).
#6 16344619 14 Mar 2017 09:54

sosarek sosarek

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Post #6
16344619 14 Mar 2017 09:54

Log in to the UPC router and check the list of clients - if you can see the printer there.

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#7 16344632 14 Mar 2017 10:02

sanfran sanfran

Network and Internet specialist

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Post #7
16344632 14 Mar 2017 10:02

If there is no LINK light on the port, it means that there is no connection on the lower layers.
The problem may be with port speed negotiation.
Enter the router settings and see if it is possible to force the port, e.g. in 100 or 10Mbps, and then connect the printer.
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#8 16344997 14 Mar 2017 14:02

Anonymous Anonymous

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Post #8
16344997 14 Mar 2017 14:02

sanfran thank you! In the printing house settings I changed the "Link speed" parameter from Autoamtyczny to "100TX full".
#9 16345163 14 Mar 2017 15:46

KOCUREK1970 KOCUREK1970

Network and Internet specialist

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Post #9
16345163 14 Mar 2017 15:46

wenatychy wrote:
No. The box itself assigns addresses, automatically.

Then change it to its permanent IP address - you will install the printer drivers, restart the network and you will not print anything anymore, because the driver will have a different IP address before the restart than after it.
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Topic summary

The user is experiencing connectivity issues with an HP CMI1312nfi MFP printer when attempting to connect it to a UPC Connect Box. Despite changing cables and using a netis E1 signal amplifier, the printer remains undetected, while it functions correctly with an old router. Suggestions include checking the printer's IP address settings, verifying the printer's presence in the UPC router's client list, and adjusting the router's port speed settings. The user successfully resolved the issue by changing the "Link speed" parameter to "100TX full" in the printer settings.
Summary generated by the language model.

Connectivity Issue with HP CMI1312nfi MFP Printer and UPC Connect Box

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Topic summary