Connecting Xbox 360 Wireless Controller to PC: Device Descriptor Request Failed

Hello!
I have a huge problem, I bought an Xbox 360 wireless with a PC adapter, but when I plugged it and installed the drivers from the manufacturer, the controller still appears in the device manager as "Unknown USB device (device descriptor request failed)". I downloaded drivers from Microsoft, installed from CD, tried all the methods that are on the net and nothing works, I even tried to set this "unknown device" as "Xbox Peripherals" as advised in some guide, but I do not have such an option at all under the controller position. I have Windows 10, all updates are installed on a regular basis, so I do not know what the problem may be, I spent PLN 200 on a controller and I cannot use it. I am asking you for help in solving the problem, because it is slowly getting gray from burying all these options. : /

Under windows 10 it should rather be all Plug & Play, or the system would download the drivers itself. Here with the error "request device descriptor failed" not the drivers will be rather a problem. I am also surprised by the exclamation mark next to the PS / 2 keyboard. Do you have one at all? As for me, it can be both a hardware problem and a "magic" windows 10. Other devices in this port to which you connect the receiver work? What is your entire computer configuration?

No, I have a USB keyboard, I am also surprised that there is a keyboard with an exclamation mark and it is also on PS / 2

Does the system see the hardware ID in the properties of this receiver?

If I connect the phone or USB flash drive to any USB input, I have no problem with it, only the problem pops up with the controller; /
As for the computer:
Processor: Intel Core i5 6600 3.3GHz
RAM: 8GB
System: Windows 10 64 bit
BIOS version 1.0
Nvidia GeForce GTX 1060 3GB graphics
Added after 6 [minutes]:
The system does not see the ID, there is only "Unknown Device"

sylweksylwina wrote:

I am also surprised by the exclamation mark next to the PS / 2 keyboard. Do you have one at all?

I wrote above that the only keyboard I have connected to is the USB one, so I do not know where the information about the PS / 2 keyboard comes from: /

In fact, I didn't notice. Enter the device ID of this virtual "keyboard".

After restarting the computer, the keyboard disappeared from the devices, I am sending the screen.

What's your motherboard?

MSI MS-7A46
typ x64

To install the Intel Chipset Driver from the motherboard manufacturer's website: Link If it does not help, update the BIOS. Does the receiver work on another computer?

There is no answer after connecting the laptop, but I did not install the manufacturer's drivers, but the controller is new, I just bought it today; / Download all these drivers from this link?

Added after 7 [minutes]:

I downloaded the last item "Intel Chipset Driver" installed and still the same, I generally use MSI Live Update so, it probably was there, but after reinstalling nothing, try to update the BIOS?

How is that no answer? Detect Receiver? Sees rain after syncing?
After installation, did you restart your computer?

After installing the drivers for the controller in the laptop, there is also a problem that the device was not recognized, the same as on the PC, I also have Windows 10. Yes, I restarted the computer after the update.

It looks like the receiver is faulty. Check it on another operating system.

Okay, thanks for your help, tomorrow I will check with a friend on another system, and if not, return jade, I will write what and how, thank you again for your help!
Best regards!

Added after 16 [hours] 24 [minutes]:

I checked with a friend today, on windows 7 and the controller was also not recognized, I drove him to the store where I was buying and he has a new one to come to the store, also waiting for the message now, I hope that the new one will be ok. Thanks again for your help and best regards!

Hello!
I submitted the controller to the complaint, I have already received a new one, which works without any problems!
Best regards!