Siemens EQ 6 TE603201RW / 09 - Problem with removing the brew unit

Hello, I bought a Siemens E.Q. 6 Series 300 coffee machine today. I’ve filled it with water and added coffee. I opened the side flap of the brew unit, where there was a small instruction leaflet on cleaning and so on. When I tried to pull out the brew unit, I noticed that I couldn’t ‘unlock’ it. The wheel with the hole for the red switch seems to be in the wrong position and the switch cannot be pushed back – something I only noticed after I had unlocked the brew unit (a manufacturing fault? In all the videos, the hole for the switch was in the correct position). However, following the instructions, I managed to open the mechanism by pressing the right button down (which was theoretically blocked by the faulty padlock button, but it went down without any trouble and without me having to use any force, so I thought everything was fine). However, everything wasn’t fine, because despite pressing the right button down, the mechanism only slides out halfway, as if something were blocking it. On top of that, I can’t push it back in, as I can’t push the padlock button back – which is strange, as it opened without any trouble. Does the machine need replacing, or have I done something wrong? That wheel with the hole for the switch won’t turn at all.

Photo:

From what I remember in my simens you have to do it on the switched-off machine but I have a different model.

the machine is switched off

In your photo you can see such a wajcha in red and above it the symbol of an open and closed padlock, if it does not work, it means that the brewing unit drive has stopped in the wrong position.
On the PCB, find the x9 connector and counting from the right side pins 3 and 4 is the power supply to the 12V brewing motor.
Powered by 9V battery, if the engine starts then combine with polarization and spinning time.
If it does not start, i.e. a fuse in the motor circuit has reacted. The reason may be a dirty brewing unit or resistance to its operation.

So this wheel with a crack on this red is movable and just stopped in the wrong place? The coffee maker didn't make even one coffee because it was just unpacked from the box so I would prefer not to play with this engine. I'll see what they'll tell me tomorrow in the store.

Nikkaz wrote:

The coffee maker didn't make even one coffee because it was just unpacked from the box so I would prefer not to play with this engine. I'll see what they'll tell me tomorrow in the store.

And did you see the inscription "Push Here" ??


https://translate.google.com/#en/pl/push%20here

Specialist, this inscription concerns the insertion of the brewing unit

Nikkaz wrote:

Mr. specialist

Nikkaz wrote:

I'll see what they'll tell me tomorrow in the store.

[sarcasm = "mrhari"] And I'm sorry. [/sarcasm]

Added after 53 [seconds]:

Nikkaz wrote:

Wanting to pull out the brewer, I noticed that it could not be "unlocked".

I can't help it, Yogi Baboo, poor bear.

How did you fix your issue?

>>16410823 : I am facing the same issue.
Did you fix it? Can you share the details?