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DNS Server Unavailable: Troubleshooting Laptop's Internet Connection after Wi-Fi Router Connect

Kiritsu 13683 5
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  • #1 16418355
    Kiritsu
    Level 2  
    Hello, I have such a problem namely on one of the laptops does not work for me Internet after wi fi connect with the router, before there was no such problem on the other hand, on the second laptop and also phones work with this wi fi without a problem. Changing the DNS address to 8.8.8.8 did not help. What to do with this? I need help urgently
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  • #2 16418563
    bogiebog
    Level 43  
    start the computer in safe mode + network support, does the problem still occur?
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  • #3 16418681
    Kiritsu
    Level 2  
    bogiebog wrote:
    start the computer in safe mode + network support, does the problem still occur?


    Yes, this problem still occurs
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  • #4 16418755
    bogiebog
    Level 43  
    On the computer where net is, run cmd.exe, enter

    ping onet.pl
    ping 8.8.8.8
    tracert -d 8.8.8.8
    ipconfig / all

    paste results into the "spoiler" section

    do the same on a computer where there is no net and show the results.
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  • #5 16419697
    Kiritsu
    Level 2  
    tutaj dane z laptopa z internetem
    Spoiler:
    Pinging onet.pl [213.180.141.140] with 32 bytes of data:
    Reply from 213.180.141.140: bytes=32 time=17ms TTL=56
    Reply from 213.180.141.140: bytes=32 time=20ms TTL=56
    Reply from 213.180.141.140: bytes=32 time=18ms TTL=56
    Reply from 213.180.141.140: bytes=32 time=18ms TTL=56

    Ping statistics for 213.180.141.140:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 20ms, Average = 18ms

    C:\Users\pandi>ping 8.8.8.8

    Pinging 8.8.8.8 with 32 bytes of data:
    Reply from 8.8.8.8: bytes=32 time=61ms TTL=46
    Reply from 8.8.8.8: bytes=32 time=61ms TTL=46
    Reply from 8.8.8.8: bytes=32 time=61ms TTL=46
    Reply from 8.8.8.8: bytes=32 time=62ms TTL=46

    Ping statistics for 8.8.8.8:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 61ms, Maximum = 62ms, Average = 61ms

    C:\Users\pandi>tracert -d 8.8.8.8

    Tracing route to 8.8.8.8 over a maximum of 30 hops

    1 ping onet.pl
    The ping command can not find the onet.pl host. Check the name and try again
    Be.

    C: \ Users \ PC> ping 8.8.8.8

    Study 8.8.8.8 with 32 bytes of data:
    Request period has passed.
    Request period has passed.
    Request period has passed.
    Response from 192.168.1.1: The target network is not reachable.

    Ping statistic for 8.8.8.8:
    Packets: Sent = 4, Inbox = 1, Lost = 3
    (75% loss),

    C: \ Users \ PC> tracert -d 8.8.8.8

    Tracking to 8.8.8.8 with a maximum of 30 hops.

    1 * * * Request period has timed out.
    2 * * * Request period has timed out.
    3 * * * Request period has timed out.
    4 * * * Request period has timed out.
    5 * * * Request period has timed out.
    6 * * * Request period has timed out.
    7 * * * Request period has timed out.
    8 * * * Request period has passed.
    9 * * * Request period has timed out.
    10 * * * Request period has timed out.
    11 * * * Request period has timed out.
    12 192.168.1.1 reports: The target network is not reachable.

    Tracking completed.

    C: \ Users \ PC> ipconfig / all

    Windows IP configuration

    Host name. . . . . . . . . . . : PC-Computer
    The suffix of the primary DNS domain. . :
    The type of node. . . . . . . . . . . . : Hybrid
    IP routing enabled. . . . . . . : No
    WINS Proxy server enabled. . . . : No

    Wireless LAN card Wireless network connection 2:

    Carrier status. . . . . . . . . . .: Media disconnected
    The DNS suffix of a specific connection:
    Description. . . . . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical address. . . . . . . . . . : 16-F0-6D-94-AE-3C
    DHCP enabled. . . . . . . . . . : Yes
    Autoconfiguration enabled. . . . : Yes

    Ethernet card Local connection:

    Carrier status. . . . . . . . . . .: Media disconnected
    The DNS suffix of a specific connection:
    Description. . . . . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet C
    troller (NDIS 6.20)
    Physical address. . . . . . . . . . : 20-CF-30-18-B2-E0
    DHCP enabled. . . .. . . . . . : Yes
    Autoconfiguration enabled. . . . : Yes

    Wireless LAN card Wireless connection:

    The DNS suffix of a specific connection:
    Description. . . . . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
    Physical address. . . . . . . . . . : 74-F0-6D-94-AE-3C
    DHCP enabled. . . . . . . . . . : Yes
    Autoconfiguration enabled. . . . : Yes
    The IPv6 address of the local connection. : fe80 :: 9de2: af49: ba54: f33e% 11 (Preferred

    IPv4 address. . . . . . . . . . . . . : 192.168.1.101 (Preferred)
    Subnet mask. . . . . . . . . . : 255.255.255.0
    Lease obtained. . . . . . . . : 18 April 2017 14:00:47
    The lease expires. . . . . . . . . : 19 April 2017 14:00:47
    Deafult Gateway. . . . . . . . . . : fe80 :: 1% 11
    fe80 :: 62e3: 27ff: fe4b: bcf0 11%
    192.168.1.1
    DHCP server. . . . . . . . . . . 192.168.1.1
    DHCPv6 IAID. . . . : 192213101
    DHCPv6 client DUID: 00-01-00-01-1F-47-31-1C-20-CF-30-18-B2-

    DNS servers. . . . . . . . . . . 8.8.8.8
    8.8.4.4
    NetBIOS via Tcpip. . . . . . . : Activated

    The tunnel card isatap. {FA6DC141-F65F-408B-8CC6-A9347F5C2699}:

    Carrier status. . . . . . . . . . .: Media disconnected
    The DNS suffix of a specific connection:
    Description. . . . . . . . . . . . . . . : Microsoft ISATAP card
    Physical address. . . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP enabled. . . . . . . . . . : No
    Autoconfiguration enabled. . . . : Yes

    Tunnel card Teredo Tunneling Pseudo-Interface:

    Carrier status. . . . . . . . . . .: Media disconnected
    The DNS suffix of a specific connection:
    Description. . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical address. . . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP enabled. . . . . . . . . . : No
    Autoconfiguration enabled. . . . : Yes
  • #6 16419764
    bogiebog
    Level 43  
    You are connected to two different routers, a network diagram with devices.
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