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Multimedia - your computer is configured correctly but the DNS resource is not r

Makkusu 5427 14
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16428445
    Makkusu
    Level 7  
    Hi.
    For some time now something is happening to the Internet namely disconnected for some time and reconnected.
    Yesterday, however, turned off for good.
    On the modem from Multimedia each LED is on except the one from the internet.
    I wanted to find out where the fault was, I thought it was through a router but in another forum they told me not, so it goes out on a broken modem.
    I have all this TV with multimedia and before it was so that it stopped working together with the Internet, and now it happens independently, because the Internet does not work at all.
    I tinkered something wanting to fix it, because exceptionally internet is necessary for pc now, I changed dns addresses in settings, in DHCP on the router I also switched to 8.8.8.8 and 8.8.4.4 but to no avail.
    I called the supplier, but the technician will send it only on Monday and will probably do it like about 4 weeks ago, i.e. he will simply replace the modem for the third time.
    So I am asking for help. I am green in such things.
    The system is Windows 10 and the router model is TL-wr841n
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  • #2 16428458
    sq9cwd
    Level 27  
    Is the computer downloading data from DHCP?
    Try setting the network card rigidly if you know the network addressing.
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  • #3 16428464
    Makkusu
    Level 7  
    sq9cwd wrote:
    Is the computer downloading data from DHCP?
    Try setting the network card rigidly if you know the network addressing.


    As I wrote: I am green in these matters and I do not really know how to do it :|
  • #4 16428527
    sq9cwd
    Level 27  
    I don't have Win10 on hand, but you'll find network connections in the control panel. There should be a network card you use. There may be more than one, you should know which one you are talking about. Then read the network parameters assigned by DHCP. I'd ask printscreen network parameters, or print it manually.
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  • #5 16428533
    jimasek
    VIP Meritorious for electroda.pl
    Tp-Link connected via WAN port to the provider's modem?
  • #6 16428570
    Makkusu
    Level 7  
    jimasek wrote:
    Tp-Link connected via WAN port to the provider's modem?


    Yes.
    There is one WAN cable from the modem and the other is from the television.
    From the router, however, from one of the four ports which were going cable connected to the computer.

    Added after 3 [minutes]:

    sq9cwd wrote:
    I don't have Win10 on hand, but you'll find network connections in the control panel. There should be a network card you use. There may be more than one, you should know which one you are talking about. Then read the network parameters assigned by DHCP. I'd ask printscreen network parameters, or print it manually.


    Which of these to choose ??
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  • #7 16428578
    jimasek
    VIP Meritorious for electroda.pl
    By connecting to the provider's modem (without TP-link) do you have internet access? Have you checked its stability in such a way?
  • #8 16428587
    Makkusu
    Level 7  
    jimasek wrote:
    By connecting to the provider's modem (without TP-link) do you have internet access? Have you checked its stability in such a way?

    I checked but the effect is the same.


    EDIT: I checked through troubleshooting and has now changed to such a notification
  • #9 16428590
    jimasek
    VIP Meritorious for electroda.pl
    Well, it remains to wait for the service technician to fix the fault because you do nothing yourself.
  • #10 16428601
    Makkusu
    Level 7  
    Or maybe there is something I can tell him there when he comes so that the problem does not recur? This will be the third time I have the modem replaced and I would not like to call it again in a few weeks
  • #11 16428618
    hermes-80
    Level 43  
    Have you tried restarting the current modem?
  • #12 16428739
    Makkusu
    Level 7  
    Yes. No effects
  • #13 16428862
    sq9cwd
    Level 27  
    Makkusu wrote:
    jimasek wrote:
    Tp-Link connected via WAN port to the provider's modem?


    Yes.
    There is one WAN cable from the modem and the other is from the television.
    From the router, however, from one of the four ports which were going cable connected to the computer.

    Added after 3 [minutes]:

    sq9cwd wrote:
    I don't have Win10 on hand, but you'll find network connections in the control panel. There should be a network card you use. There may be more than one, you should know which one you are talking about. Then read the network parameters assigned by DHCP. I'd ask printscreen network parameters, or print it manually.


    Which of these to choose ??


    View network status => Change network adapter settings => 2 Click Local connection (if it is on a cable) => Details
    I am interested in what is there.
  • #15 16429559
    Makkusu
    Level 7  
    LADIES, IT WORKS EVERYTHING.
    Outside Wi-Fi. I found a plate with a modem from Multimedia. I put it in, provided login details, some other than wi-fi and I have internet.
    Only now I have to do Wi-fi precisely.

Topic summary

The user is experiencing persistent internet connectivity issues with their Multimedia modem, indicated by the internet LED being off. Despite attempts to troubleshoot, including changing DNS settings to Google's public DNS (8.8.8.8 and 8.8.4.4) and checking connections, the problem remains unresolved. The user has confirmed that the modem is connected to a TP-Link router, and direct connection to the modem does not restore internet access. A technician visit is scheduled, but the user seeks advice on preventing future modem failures. Ultimately, the user found a solution by using a different modem from Multimedia, restoring internet access, and now needs to configure Wi-Fi settings.
Summary generated by the language model.
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