No Internet Connection: INEA Provider, Technicolor CGA2121 Modem, DNS Server Not Responding

Hello. I have a problem with my internet connection. The provider of my network is INEA and the modem is Technicolor CGA2121. I just reset the network but still get the error "DNS server not responding". What to do?

Enter your network configuration. What is your DNS server set up?

How do you connect to the router? Only one device on your home network at your disposal? You have not written anything what is this device with what operating system?

It connects to the DNS server automatically. I use a pcet with Windows 10. I have a cable on the Internet.

Only have this computer at your disposal? Have you checked internet access on different ports on this router?

I checked all the ports and only this one computer is at my disposal.

So how do you post in the forum !?

Internet package on the phone

What does the ipconfig command typed in cmd show? The problem happened before?

Willyff wrote:

Internet package on the phone

Well, and the router doesn't have wifi?

It does, but it doesn't work either. I had the same problem on October 26, i.e. when the error appeared, I returned to my hometown and did nothing with it and when I returned to the apartment on October 31, everything was working. Today the problem appeared again after I unplugged the original cable to check if the other old cable was working. After that, the connection was broken. Connecting the original one did nothing.

Added after 9 [minutes]:

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C: \ Users \ Michau> ipconfig

Windows IP Configuration


Ethernet Ethernet adapter:

Connection-specific DNS Suffix. :
Link-local IPv6 Address. . . . . : fe80 :: 80aa: f529: 65c0: 5e5a% 10
IPv4 Address. . . . . . . . . . . : 192.168.0.12
Subnet Mask. . . . . . . . . . . : 255.255.255.0
Default Gateway. . . . . . . . . : 192.168.0.1

Ethernet adapter Ethernet 2:

Media State. . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix. :

Add DNS to the network card from your hand:
primary: 62.21.99.95
secondary: 62.21.99.94

And check if anything has changed in the Internet access. If not, report the problem to your supplier.

Ipv4 or ipv6?

Well, I guess you can see that you have the IPv4 version addressing.

I get the message "This computer may be configured correctly, but the device or resource (DNS server) is not responding."

Report the problem to your ISP.