Hello all. I have the following problem. If I use LTE (4G) then I have 3 range bars and after about 10-15 minutes the lack of internet access pops up. However, when I use 3G, I have 5 strips of coverage and normally the internet is blinking without disconnecting. Did anyone have a problem with...

Call Play and find out why you break the connection. They check in the logs and they will know what and how. Alternatively, they will check if the LTE coverage in your area is good. If you have this option, you can also check on another device whether you will also break the connection or you can always buy an external antenna for this modem to amplify the signal.

Range bars mean nothing. What is the location from which LTe band in Play you use, how far to BTS. E5573 works with LTEWatchH and Toolbox v.0.9 ? dl = 0. The programs allow you to force individual LTe bands on it and show BTS data and signal parameters. and these are the right tools for signal diagnostics. Of course, do not waste time and money and do not call Play, it will not help you at all. You can also do LTE Play tests on your LTE phone with the Network Cell Info application and show screenshots. The following steps depend on the E5573 tests with these programs or on the phone.

Thanks for the guys. I put photos from the Network Cell Info program. WIFI connection. EDIT: I have the same in Warsaw and Lodz.

In Play, there is sometimes a problem with hanging (freezing) an Internet connection to LTE. The router shows the connection to the BTS and the internet does not work. It helps to restart the router. Similarly, it was once in Orange pre-paid.

This is a problem on the part of the operator, if the parameters of the LTE signal are sufficient, you will not do anything about it. Sam sometimes in Lodz also have. Restart the router restarts the internet connection.

Huawei E5573 LTE PLAY: 3G vs 4G Internet Connection Stability Issues

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#1 16441607 28 Apr 2017 07:31

Xyan Xyan

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Post #1
16441607 28 Apr 2017 07:31

Hello all.
I have the following problem. If I use LTE (4G) then I have 3 range bars and after about 10-15 minutes the lack of internet access pops up. However, when I use 3G, I have 5 strips of coverage and normally the internet is blinking without disconnecting. Did anyone have a problem with it and deal with it? Thanks in advance for your help.
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#2 16441758 28 Apr 2017 09:25

Przemek2011 Przemek2011

Level 17

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Post #2
16441758 28 Apr 2017 09:25

Call Play and find out why you break the connection. They check in the logs and they will know what and how. Alternatively, they will check if the LTE coverage in your area is good. If you have this option, you can also check on another device whether you will also break the connection or you can always buy an external antenna for this modem to amplify the signal.
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#3 16442261 28 Apr 2017 14:41

matek451 matek451

Level 43

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Post #3
16442261 28 Apr 2017 14:41

Range bars mean nothing. What is the location from which LTe band in Play you use, how far to BTS. E5573 works with LTEWatchH http://www.lte-anbieter.info/ltewatch/count_huawei.php?Datei=ltewatch_h and Toolbox v.0.9 https://www.dropbox.com/s/x3f5jxw89rjk0i9/E5186%20Toolbox_latest.zip ? dl = 0. The programs allow you to force individual LTe bands on it and show BTS data and signal parameters. and these are the right tools for signal diagnostics. Of course, do not waste time and money and do not call Play, it will not help you at all. You can also do LTE Play tests on your LTE phone with the Network Cell Info application and show screenshots. The following steps depend on the E5573 tests with these programs or on the phone.

Helpful post? Buy me a coffee.
#4 16442608 28 Apr 2017 17:28

Xyan Xyan

Level 2

» | Topic author Helpful post? (0)

Post #4
16442608 28 Apr 2017 17:28

Thanks for the guys. I put photos from the Network Cell Info program. WIFI connection.
EDIT: I have the same in Warsaw and Lodz.
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#5 16442902 28 Apr 2017 19:53

matek451 matek451

Level 43

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Post #5
16442902 28 Apr 2017 19:53

In Play, there is sometimes a problem with hanging (freezing) an Internet connection to LTE. The router shows the connection to the BTS and the internet does not work. It helps to restart the router. Similarly, it was once in Orange pre-paid.

Helpful post? Buy me a coffee.
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#6 16442953 28 Apr 2017 20:20

Xyan Xyan

Level 2

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Post #6
16442953 28 Apr 2017 20:20

So you can not do anything?
#7 16442961 28 Apr 2017 20:22

matek451 matek451

Level 43

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Post #7
16442961 28 Apr 2017 20:22

This is a problem on the part of the operator, if the parameters of the LTE signal are sufficient, you will not do anything about it. Sam sometimes in Lodz also have. Restart the router restarts the internet connection.

Helpful post? Buy me a coffee.
#8 16443076 28 Apr 2017 21:00

Xyan Xyan

Level 2

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Post #8
16443076 28 Apr 2017 21:00

Exactly the same way: /
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Topic summary

The discussion revolves around connectivity issues experienced with the Huawei E5573 LTE Play modem, specifically regarding the stability of 4G (LTE) versus 3G connections. Users report that while the LTE connection shows three range bars, it frequently loses internet access after a short period, whereas the 3G connection maintains a stable connection with five bars. Suggestions include contacting the service provider (Play) for diagnostics, using signal diagnostic tools like LTEWatchH and Network Cell Info, and considering an external antenna to improve signal strength. Some users note that restarting the router can temporarily resolve the issue, which appears to be linked to the operator's network rather than the device itself.
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Huawei E5573 LTE PLAY: 3G vs 4G Internet Connection Stability Issues

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