The program hangs, error E21, the washing machine draws water normally, but later when it goes to washing / spinning, a soft humming sound is heard. Can anyone help? The washing machine is 3 months old.

What for? To pay for cleaning the pump filter?

The washing machine is 3 months so it is under warranty. Writing the topic on the electrode in the non-beginners section, it can be presumed that the author after reading the user manual - page 18 cleaned the drain filter.

It can be presumed that the author of the topic, like 99% of users of all sorts of equipment, did not read the user manual. These are supposedly for idiots ... And the topic is in the utility department.

All in all right - I have no more questions.

By the way, this foreign body is blocking the pump turbine. Because because: Such a service is also paid, although the equipment is under warranty.

I have exactly the same washing machine and the same error. The filter turned out to be clean, the pump was OK. In the motor, one of the brushes did not fully touch the commutator. Long brushes are also far from the end of their work. I cleaned the commutator scraps with 800 paper and the washing machine works as it should. Previously, I had a problem that it was not spinning the laundry and it showed error E21. The washing machine is about 5 years old. I consider the problem solved in my case.

Amica Tawe 6103 LSS: Program Stuck, Error E21, Water Intake, Washing/Spinning, Humming Sound

Akka932 13683 7

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#1 16449856 02 May 2017 13:58

Akka932 Akka932

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Post #1
16449856 02 May 2017 13:58

The program hangs, error E21, the washing machine draws water normally, but later when it goes to washing / spinning, a soft humming sound is heard.
Can anyone help? The washing machine is 3 months old.
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#2 16450301 02 May 2017 17:52

Piotr2608 Piotr2608

Company Account
Level 41

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Post #2
16450301 02 May 2017 17:52

Yes. Call service.
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#3 16450623 02 May 2017 20:35

Anonymous Anonymous

Level 1

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Helpful post
Post #3
16450623 02 May 2017 20:35

Piotr2608 wrote:
Yes. Call service.

What for? To pay for cleaning the pump filter?
#4 16450642 02 May 2017 20:45

Piotr2608 Piotr2608

Company Account
Level 41

» | Helpful post? (+3)

Post #4
16450642 02 May 2017 20:45

The washing machine is 3 months so it is under warranty. Writing the topic on the electrode in the non-beginners section, it can be presumed that the author after reading the user manual - page 18 cleaned the drain filter.
#5 16450717 02 May 2017 21:10

Anonymous Anonymous

Level 1

» |

Post #5
16450717 02 May 2017 21:10

Piotr2608 wrote:
The washing machine is 3 months so it is under warranty. Writing the topic on the electrode in the non-beginners section, it can be presumed that the author after reading the user manual - page 18 cleaned the drain filter.

It can be presumed that the author of the topic, like 99% of users of all sorts of equipment, did not read the user manual. These are supposedly for idiots ...
And the topic is in the utility department.
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#6 16450721 02 May 2017 21:12

Piotr2608 Piotr2608

Company Account
Level 41

» | Helpful post? (+2)

Post #6
16450721 02 May 2017 21:12

skryn wrote:
It can be presumed that the author of the topic, like 99% of users of all sorts of equipment, did not read the user manual. These are supposedly for idiots ...

All in all right - I have no more questions.
ADVERTISEMENT
#7 16450730 02 May 2017 21:17

Anonymous Anonymous

Level 1

» |

Post #7
16450730 02 May 2017 21:17

By the way, this foreign body is blocking the pump turbine. Because because:

Akka932 wrote:
The program hangs, error E21, washing machine draws water normally, but later when it goes to the washing / spinning you can hear a soft humming sound .

Such a service is also paid, although the equipment is under warranty.
#8 19330746 20 Mar 2021 19:24

daniel028 daniel028

Level 11

» | Helpful post? (+3)

Post #8
19330746 20 Mar 2021 19:24

I have exactly the same washing machine and the same error. The filter turned out to be clean, the pump was OK. In the motor, one of the brushes did not fully touch the commutator. Long brushes are also far from the end of their work. I cleaned the commutator scraps with 800 paper and the washing machine works as it should. Previously, I had a problem that it was not spinning the laundry and it showed error E21. The washing machine is about 5 years old. I consider the problem solved in my case.
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Topic summary

The Amica Tawe 6103 LSS washing machine is experiencing an E21 error, where the program hangs after normal water intake, accompanied by a soft humming sound during washing/spinning cycles. Users suggest checking the pump filter for blockages, as it may be obstructed by foreign objects. One user resolved a similar issue by cleaning the motor's commutator and ensuring the brushes made proper contact. Given that the machine is only three months old, it is still under warranty, and contacting service may be advisable if basic troubleshooting does not resolve the issue.
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Amica Tawe 6103 LSS: Program Stuck, Error E21, Water Intake, Washing/Spinning, Humming Sound

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