Hello, I have a problem with the Internet for a long time, namely every 15-30 minutes I get a message with a yellow triangle (Limited internet access). The Internet is LTE with a plus of 10gb, the router is in the second room (ROUTER HUAWEI E5573), so the link is maximal. Drivers are up to date....

It is well configured, it works without any problems on other laptops.

Update the soft on the router, if it does not help to be helpful, you should scan your computer since other devices are working normally When did the problem occur?

Unfortunately, I will not be able to update the software because the router does not belong to me, and at the beginning everything worked normally. I've tried the system three times and the problem was still there. Some months ago and he appeared with everyday, normal use of a laptop.

WITH ipconfig it follows that there is an IP address, there is a gateway address, no DNS server addresses! It has no right to act. Computer configured for automatic download or finger?

I do not really know what is going on, but when it comes to the IPv4 internet protocol, I have set to automatically obtain an IP address.

Show router configuration, or try to set DNS on the router at 8.8.8.8

In Windows you have two options: automatic download of IP address and DNS servers.

I do not have access to the router, so I do not even have to show the configuration. That's exactly how I got it, as in the picture above.

DNS-y would be visible as if a colleague started ipconfig / all instead of alone ipconfig

Limited Internet Access Every 15-30 Minutes: Lenovo Z-51 Laptop, Windows 8.1, Huawei E5573 Router

flisekk5 8766 11

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#1 16468128 10 May 2017 18:33

flisekk5 flisekk5

Level 7

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Post #1
16468128 10 May 2017 18:33

Hello, I have a problem with the Internet for a long time, namely every 15-30 minutes I get a message with a yellow triangle (Limited internet access). The Internet is LTE with a plus of 10gb, the router is in the second room (ROUTER HUAWEI E5573), so the link is maximal. Drivers are up to date. The system is flashing on Win 8.1 Pro. Lenovo Z-51 laptop
I am asking for help because I do not know what to do anymore.
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#2 16468201 10 May 2017 19:04

unnamed2875 unnamed2875

Level 10

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Post #2
16468201 10 May 2017 19:04

Router is well configured?
#3 16468836 10 May 2017 22:34

flisekk5 flisekk5

Level 7

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Post #3
16468836 10 May 2017 22:34

It is well configured, it works without any problems on other laptops.
#4 16469283 11 May 2017 09:21

Varavell Varavell

Level 6

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Post #4
16469283 11 May 2017 09:21

Update the soft on the router, if it does not help to be helpful, you should scan your computer since other devices are working normally

When did the problem occur?
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#5 16469343 11 May 2017 10:04

flisekk5 flisekk5

Level 7

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Post #5
16469343 11 May 2017 10:04

Unfortunately, I will not be able to update the software because the router does not belong to me, and at the beginning everything worked normally. I've tried the system three times and the problem was still there.
Some months ago and he appeared with everyday, normal use of a laptop.
#6 16469367 11 May 2017 10:19

jprzedworski jprzedworski

Network and Internet specialist

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Post #6
16469367 11 May 2017 10:19

WITH ipconfig it follows that there is an IP address, there is a gateway address, no DNS server addresses! It has no right to act. Computer configured for automatic download or "finger"?
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#7 16469433 11 May 2017 11:06

flisekk5 flisekk5

Level 7

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Post #7
16469433 11 May 2017 11:06

I do not really know what is going on, but when it comes to the IPv4 internet protocol, I have set to automatically obtain an IP address.
#8 16469458 11 May 2017 11:23

Varavell Varavell

Level 6

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Post #8
16469458 11 May 2017 11:23

Show router configuration, or try to set DNS on the router at 8.8.8.8
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#9 16469486 11 May 2017 11:40

jprzedworski jprzedworski

Network and Internet specialist

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Post #9
16469486 11 May 2017 11:40

flisekk5 wrote:
I am set to automatically obtain an IP address.
In Windows you have two options: automatic download of IP address and DNS servers.
#10 16469545 11 May 2017 12:23

flisekk5 flisekk5

Level 7

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Post #10
16469545 11 May 2017 12:23

I do not have access to the router, so I do not even have to show the configuration.
That's exactly how I got it, as in the picture above.
#11 16469553 11 May 2017 12:28

djacek djacek

Level 18

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Post #11
16469553 11 May 2017 12:28

jprzedworski wrote:
WITH ipconfig it follows that there is an IP address, there is a gateway address, no DNS server addresses!

DNS-y would be visible as if a colleague started ipconfig / all instead of alone ipconfig
#12 16469566 11 May 2017 12:35

jprzedworski jprzedworski

Network and Internet specialist

» | Helpful post? (+1)

Post #12
16469566 11 May 2017 12:35

Indeed, it is without / all. I did not notice quickly.
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Topic summary

The user is experiencing intermittent internet connectivity issues on a Lenovo Z-51 laptop running Windows 8.1, with the Huawei E5573 router providing LTE service. The problem manifests as a "Limited internet access" message every 15-30 minutes. Other devices connect without issues, suggesting the router is configured correctly. Suggestions include updating the router's firmware, checking the laptop's IP and DNS settings, and ensuring the laptop is set to automatically obtain an IP address. The user cannot access the router settings for further configuration.
Summary generated by the language model.