Hello, when connecting the charger from the phone there is no reaction. The phone currently has batteries charged in a few%. The charger is 100% efficient. However, after switching off the phone and attempting to charge, the battery symbol appears on the display for a few seconds, then the backlight of the keys will flash and that's all. The phone is still not going to be charged. Is the battery damaged or maybe it's a software issue? Please help. Thank you very much and best regards.
edit:
I would also like to add that the problem is identical when I try to load a computer via a USB port. The telephone does not communicate with the computer.
edit:
I would also like to add that the problem is identical when I try to load a computer via a USB port. The telephone does not communicate with the computer.