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[Solved] Ricoh mp 2852 SC ERROR 672 - Displays sc672 error, sometimes the display is off

serwis.urz.biurowych 25551 11
Best answers

Why does a Ricoh MP 2852 show SC672 and sometimes have no display or stay on “Please wait,” and how can I fix it?

SC672 on this Ricoh is usually a controller-to-operation-panel communication fault, and in this thread the fix that worked was replacing the controller board [#16519396][#16573395] Check the harness and the operation panel connector first, because the error can come from a loose or defective connection, a stalled controller, or a bad controller board [#16519396] One user also reported that the machine was heavily contaminated with toner dust, and thorough vacuuming plus unplugging/reseating connectors, plugs, and modules temporarily restored it [#16519690] In the end, replacing the controller made the machine start and run normally again [#16573395][#17623752]
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  • #1 16519368
    serwis.urz.biurowych
    Level 15  
    Posts: 824
    Help: 27
    Rate: 277
    Hello
    and it started with the almost new Ricoh ... it displays sc672, sometimes nothing is displayed because the display panel is not lit at all and sometimes the text please wait is lit all the time and nothing turns on.
    I unplugged the hard disk option, took out the sd printer / scaner card and started, again I put everything back on again, deleted the HDD format and left it like a working device. After an hour, the problems returned, sc672.
    Something colleagues will do, what to do with it, is it the fault of the disk, replace it?
    Has anyone already fought with such a thing in this model series 28..52.
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  • #2 16519396
    Ricoh_220

    Level 38  
    Posts: 3714
    Help: 464
    Rate: 752
    Controller-to-operation panel communication error at startup
    After powering on the machine, the communication circuit between the controller
    and the operation panel is not opened, or communication with controller is
    interrupted after a normal startup.
    • Controller stalled
    • Controller board installed incorrectly
    • Controller board defective
    • Operation panel connector loose or defective
    1. Check the harness connection.
    2. Replace the controller board

    Może to cie naprowadzi.
    Company Account:
    Zakład techniki biurowej"Kserograf" .Serwis kserokopiarek i urzdzeń marki ricoh
    Bronowicka 73, Kraków, 30-091 | Tel.: 603XXXXXX (Show) | Company Website: https://kserograf.e.pl
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  • #3 16519690
    copyman
    Photocopiers specialist
    Posts: 8287
    Help: 1105
    Rate: 833
    Once I came across this problem in 2852. It turned out that the plate was dusted with toner blown in the machine. The fact that the machine almost 1 million mileage, still intensively used. Thorough vacuuming of the entire interior, unplugging all connectors, plugs, removing and reinstalling all bones and modules on the board helped. From that moment calm down. Symptoms similar to what you described.

    C.
  • #4 16520948
    serwis.urz.biurowych
    Level 15  
    Posts: 824
    Help: 27
    Rate: 277
    I sat up and made it, and it did nothing. What you could even have refreshed and nothing. Now all the time sc672, yesterday it sometimes joined and today not once.
    Should I have to replace the controller? Cry.
  • #5 16521001
    Ricoh_220

    Level 38  
    Posts: 3714
    Help: 464
    Rate: 752
    Look, maybe someone has got damaged with another problem or you can buy for little money.
    I will not even mention the price of the controller, it's a new one.
    Company Account:
    Zakład techniki biurowej"Kserograf" .Serwis kserokopiarek i urzdzeń marki ricoh
    Bronowicka 73, Kraków, 30-091 | Tel.: 603XXXXXX (Show) | Company Website: https://kserograf.e.pl
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  • #6 16543627
    cezar80
    Level 27  
    Posts: 1273
    Help: 94
    Rate: 67
    And you substituted this disc because, like before, unplugging it had some effects. You can also clear the memory on the controller (contacts).
    Although, unfortunately, but I bet on this controller ...
  • #7 16552488
    SanceS
    Level 22  
    Posts: 727
    Help: 27
    Rate: 48
    Buddy, try connecting the oscilloscope to the power supply's voltage outputs.
    Have you looked at the capacitors? Maybe the machine has a small mileage, and it was soooo long switched on without using and someone turned it off recently?

    Several issues guide me:
    1) Turns on once, sometimes not, then turns on again - Maybe the question of thermics,

    2) You took out the plates you blew, turned on and went out - maybe cold solder on one of the connectors?

    3) You have disconnected something - the current load has dropped and the power supply was fine, now it can't. heating the capacitor without electrolyte = capacity decrease.

    EDIT:

    Ahh - one more thing may seem strange, but it's worth checking out. Grounding - pin - grounding resistance? The p-plant filters at the inputs of these pulsers need good grounding.
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  • #9 16552525
    SanceS
    Level 22  
    Posts: 727
    Help: 27
    Rate: 48
    Maybe I exaggerated, in the sense that nobody is carrying an oscilloscope these days?
    Maybe it is actually easier to just change discs? The fact no one gouges in the modules and does not replace the capacitors. I am still inquisitive and think that it is worth finding out what caused the defect, and not change the element itself. It is worth checking before the costs of broadly understood "diagnostics" are transferred to the customer, because the content of the message indicates that there are no discs to be replaced.
  • #10 16552534
    Ricoh_220

    Level 38  
    Posts: 3714
    Help: 464
    Rate: 752
    This is not a problem or have you ever encountered a damaged capacitor in Ricoh because I will not in 15 years :) . In addition, no one carries the oscilloscope because such a machine is taken to the service and there it is calmly repaired and the customer gets a replacement device for the time of repair.
    Company Account:
    Zakład techniki biurowej"Kserograf" .Serwis kserokopiarek i urzdzeń marki ricoh
    Bronowicka 73, Kraków, 30-091 | Tel.: 603XXXXXX (Show) | Company Website: https://kserograf.e.pl
  • #11 16573395
    serwis.urz.biurowych
    Level 15  
    Posts: 824
    Help: 27
    Rate: 277
    without the disk and other options also did not want to work properly. Once launched, once failed.
    I replaced the controller. It started, it works approx.
    Thanks for the suggestions.
  • #12 17623752
    serwis.urz.biurowych
    Level 15  
    Posts: 824
    Help: 27
    Rate: 277
    Replacing the controller helped

Topic summary

✨ The Ricoh MP 2852 is experiencing an SC ERROR 672, characterized by intermittent display issues, including a non-lit panel and persistent "please wait" messages. Users suggest that the error may stem from communication failures between the controller and the operation panel, potentially due to a defective controller board, loose connections, or dust accumulation. Solutions proposed include thorough cleaning of the machine, checking harness connections, and replacing the controller board. One user confirmed that replacing the controller resolved the issue, while others discussed the importance of diagnosing the root cause before replacing components.
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