After updating the system around June 23-24 2017, the sound under Windows 10 Pro x64 does not play properly. I have an external Sound Blaster Z card, the card integrated in the BIOS is disabled.
Immediately after this update, the system stopped detecting my speakers and headphones, there was simply no sound. I have reinstalled the sound card drivers cleanly, the sound is distorted. In the Sound Blaster Z control panel you can set bass, for example, and they do not work properly. When I turn off bass playback, they are. When I enable and set their value, they are weaker than when this option is turned off at all.
The Windows Audio Troubleshooter detects a problem with the "Generic Audio Driver". Even when it is resolved, the problem still occurs. I install and uninstall HDMI audio drivers for the Radeon R9 390 card. The problem persists. Whatever I do, the sound is still distorted. I have the latest original drivers for the sound card, graphic card, all Windows updates. The problem suddenly appeared after the Windows 10 June update and is still holding. Microsoft sends me to Creative, the card manufacturer, Creative for Windows. It's obvious Microsoft's fault, because after Anniversary Update I had a similar problem. I don't remember how I fixed it. But everything worked well until this June 2017.
Is there any hope of fixing the problem yourself? Naturally, I wrote a suggestion to Microsoft to take care of the problem, maybe another big update will fix something, and for now, maybe you have any suggestions?
Immediately after this update, the system stopped detecting my speakers and headphones, there was simply no sound. I have reinstalled the sound card drivers cleanly, the sound is distorted. In the Sound Blaster Z control panel you can set bass, for example, and they do not work properly. When I turn off bass playback, they are. When I enable and set their value, they are weaker than when this option is turned off at all.
The Windows Audio Troubleshooter detects a problem with the "Generic Audio Driver". Even when it is resolved, the problem still occurs. I install and uninstall HDMI audio drivers for the Radeon R9 390 card. The problem persists. Whatever I do, the sound is still distorted. I have the latest original drivers for the sound card, graphic card, all Windows updates. The problem suddenly appeared after the Windows 10 June update and is still holding. Microsoft sends me to Creative, the card manufacturer, Creative for Windows. It's obvious Microsoft's fault, because after Anniversary Update I had a similar problem. I don't remember how I fixed it. But everything worked well until this June 2017.
Is there any hope of fixing the problem yourself? Naturally, I wrote a suggestion to Microsoft to take care of the problem, maybe another big update will fix something, and for now, maybe you have any suggestions?
