Hello, how about the subject of mobile internet at Play? My problem is the following 4 days I don't have internet. So I have a modem huawei 593s-12 I have LTE range and yet I can not load any website. Only fb works completely normal and google but only searching results does not go to pages anymore. The situation is on 2 computers at home, and similarly on the phone, except that the images on the snap and uploads on Instagram also work correctly, but no other pages can be loaded.
Oddly enough, I can ping all sites and the pings pass. I tried to reset the router calling the supplier and even today I was in the Play salon and I was replaced with a sim card. The problem persists, the grandmother at Play said that if replacing the card does not help, you need to buy a new modem. However, I want to make sure I can't do anything else to fix it.
I tried on dns addresses 8.8.8.8 and 8.8.4.4 and on automatic obtaining I attach 3 screenshots
Oddly enough, I can ping all sites and the pings pass. I tried to reset the router calling the supplier and even today I was in the Play salon and I was replaced with a sim card. The problem persists, the grandmother at Play said that if replacing the card does not help, you need to buy a new modem. However, I want to make sure I can't do anything else to fix it.
I tried on dns addresses 8.8.8.8 and 8.8.4.4 and on automatic obtaining I attach 3 screenshots