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Troubleshooting VPN Connection Issue on Windows 10 with TP-Link Network Card: Steps & Fixes

Dajanc 3402 4
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  • #1 17257656
    Dajanc
    Level 6  
    Posts: 23
    Hey,

    I ran into a problem with my VPN connection recently.

    From my desktop computer at home, which receives the internet via a TP-link network card, I connected via a configured VPN connection to IP from my work. Recently, however, when I click "Connect", the procedure ends with the message "Connecting" to no avail.

    I found that deleting the connection and reconfiguring it works, but the next time the problem recurs. I'm using Windows 10.

    Can anyone help me?
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  • #2 17257725
    sanfran
    Network and Internet specialist
    Posts: 9789
    Help: 953
    Rate: 2946
    My IT from work also complains about the VPN lift and the company switched to another solution. On my work computer, I use PULSE SECURE software for VPNs.
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  • #3 17257728
    pitron
    Level 24  
    Posts: 811
    Help: 51
    Rate: 99
    Do you choose the whole connection setup automatically.
    Maybe it adopts some settings permanently after the call ends.
    Ask your IT what parameters to set manually, e.g. L2TP / IPSec etc ...
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  • #4 17257734
    Dajanc
    Level 6  
    Posts: 23
    I don't seem to do anything automatically

    I set the name

    IP

    Network type: L2TP / IPsec with pre-shared key

    I have a key so I enter it

    Login Information Type - Username and Password

    I have the above data, so I enter it,

    I click save and connect later.

    The box with the remember my login information function is of course checked.

    I don't know but I have the impression that the problem has occurred since the last Windows update. Can it have an impact?
  • #5 17266420
    Dajanc
    Level 6  
    Posts: 23
    Hey,

    I found something like this:

    http://hideipvpn.pl/windows-10-rs4-1803-vpn-problem/

    Nothing specific, but it could be update related .. Anyone able to help?

    I will add that I tried to install this add-on but it failed with the message that it is not suitable for this version.
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