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Troubleshooting VPN Connection Issue on Windows 10 with TP-Link Network Card: Steps & Fixes

Dajanc 3165 4
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  • #1 17257656
    Dajanc
    Level 6  
    Hey,

    I ran into a problem with my VPN connection recently.

    From my desktop computer at home, which receives the internet via a TP-link network card, I connected via a configured VPN connection to IP from my work. Recently, however, when I click "Connect", the procedure ends with the message "Connecting" to no avail.

    I found that deleting the connection and reconfiguring it works, but the next time the problem recurs. I'm using Windows 10.

    Can anyone help me?
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  • #2 17257725
    sanfran
    Network and Internet specialist
    My IT from work also complains about the VPN lift and the company switched to another solution. On my work computer, I use PULSE SECURE software for VPNs.
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  • #3 17257728
    pitron
    Level 24  
    Do you choose the whole connection setup automatically.
    Maybe it adopts some settings permanently after the call ends.
    Ask your IT what parameters to set manually, e.g. L2TP / IPSec etc ...
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  • #4 17257734
    Dajanc
    Level 6  
    I don't seem to do anything automatically

    I set the name

    IP

    Network type: L2TP / IPsec with pre-shared key

    I have a key so I enter it

    Login Information Type - Username and Password

    I have the above data, so I enter it,

    I click save and connect later.

    The box with the remember my login information function is of course checked.

    I don't know but I have the impression that the problem has occurred since the last Windows update. Can it have an impact?
  • #5 17266420
    Dajanc
    Level 6  
    Hey,

    I found something like this:

    http://hideipvpn.pl/windows-10-rs4-1803-vpn-problem/

    Nothing specific, but it could be update related .. Anyone able to help?

    I will add that I tried to install this add-on but it failed with the message that it is not suitable for this version.
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