GSM Repeater Legality: UKE Penalties, PLAY's Stance & BTS Play (26006) ID: KIE3314 Signal

Hello.,
I have browsed posts about GSM repeaters and I know what I should buy. But UKE claims that the installation is punishable from 1k PLN to 2years.
PLAY (conversation today at 22:07) says: "that I would buy a repeater myself and mount it".
What is your opinion on this subject? Since I am not a telecommunications entrepreneur, is it not allowed to set up a GSM repeater ?! PLAY is required to provide a professional level of service, because it is bound by the contract. What to do? Go to court for compensation? You have experience how to get the operator to fulfill the contract in a different way? Can UKE help?
Greetings,
PS Nearest to BTS Play (26006) ID: KIE3314 signal 110-115dBm

Probably I will only lose time but I will ask, what point, the contract points do you want to invoke?

msobczykck wrote:

PLAY is required to provide a professional level of service, because it is bound by the contract.

You can buy yourself and not use it anymore.

msobczykck wrote:

PLAY (conversation today at 22:07) says: "that I would buy a repeater myself and mount it".

This PLAY should mount such a device, but it is known that it will not bother that for one client.

msobczykck wrote:

What is your opinion on this subject?

I had a similar problem with one operator in the previous place of residence. I canceled the contract due to the operator's fault. Of course, I had to argue, etc.
In your case, the operator wants you to pay extra for their infrastructure

dedito wrote:

Probably I will only lose time but I will ask, what point, the contract points do you want to invoke?

"Department of Telecommunications Retail Market
Office of Electronic Communications (UKE)
We can file a complaint in the following cases:
c) failure to perform or improper performance of the telecommunications service,

Act of 23 April
1964. Civil Code (Journal of Laws of 2014, item 121) hereinafter referred to as
"KC"). According to art. 111 § 2 of the Civil Code in relation to art. 110 KC,

Liability of the telecommunications undertaking for non-performance
or improper performance of services, they define in relation to the entrepreneur
designated provisions of the Pt Act and the provisions of the Regulations
provision of telecommunications services. If the operator considers it appropriate
(reasonable) may, but is not obliged to, under
Complaint admit additional compensation for which it applies
subscriber, rather than compensation determined by the provisions of the Act on
or provisions of the Regulations.

According to art. 104 of the Act on Responsibility of entrepreneurs
telecommunications for non-performance or improper performance
telecommunications services shall be governed by the provisions of the Civil Code,
subject to paragraph 2 and art. 107 para. 1 of the Act on '

Added after 4 [minutes]:

nutergsm wrote:

msobczykck wrote:

PLAY is required to provide a professional level of service, because it is bound by the contract.

You can buy yourself and not use it anymore.

msobczykck wrote:

PLAY (conversation today at 22:07) says: "that I would buy a repeater myself and mount it".

This PLAY should mount such a device, but it is known that it will not bother that for one client.

So UKE remains ?!

File a complaint to the operator in writing. This is the basis, even in case of referral to UKE, etc.
By. "Regulation of the Minister of Administration and Digitization of December 12, 2014 (consolidated text Dz.U.2017 item 96) on radio transmitting or transmitting and receiving equipment that can be used without radio license" - it appears that you can not install a repeater. Play can and there are places where operators install such things.
E.g. "Morskie Oko" Hostel
I know a company where such an amplifier was installed by another company, without permission, operator's knowledge, etc.

You refer to the regulation, the act is not contracted with the operator.
Look first at the contract.

irkor wrote:

On what legal basis?

You have given the above mentioned twice.
Here an interpretation made by one of the law offices:
http://www.skarbiec.biz/prawo/prawnik-radzi/wzmacniacze-sygnalu-gsm.htm

msobczykck wrote:

But UKE claims that the installation is punishable

So mount, use and do not praise anyone and you will not have any problems.

Regardless of any laws and paragraphs, such an amplifier is not legal and no operator will do it strictly for you because it will not pay off.

A GSM gateway is, after all, a normal cell as a transceiver with a SIM card and approval. It differs from the cell in that there is no display and keyboard.
Following your lead, you would have to say that the modem can not be used.
Repeaters are used without permits, etc.
But if such a repeater would disturb your neighbor and he would report and the matter would come out, it would be your problem with your amplifier.
The problem is that you can sell officially, but do not use it. The interpretation of law is also not precise and unambiguous in many cases and so it is that everyone knows theirs.
The author should look at the provisions of the contract, file a complaint and possibly break the contract due to the fault of the operator, look for another one that provides coverage.
Or install yourself on your own "risk" this repeater and so much, if it pays him very much on this operator. I will think of nothing else.