Hello.
I have a problem with my newly purchased Xiaomi Mi 5 in the Prime 3gb / 64gb version
when I connect it to the computer with the original cable everything connects correctly, the phone has a message about the connection, I choose the options for transferring files or transferring photos. I can browse all folders in the device memory without problem, but when I select files (eg pictures) for copying and want to paste them into a folder on the computer, the message "device has stopped working" appears.
I did not install any drivers from xiaomi because I could not find any. At the beginning, with the connection, they wrote that some drivers are installed, but it's probably Windows.
I tried on other USB sockets.
Can I count on your help?
greetings
I have a problem with my newly purchased Xiaomi Mi 5 in the Prime 3gb / 64gb version
when I connect it to the computer with the original cable everything connects correctly, the phone has a message about the connection, I choose the options for transferring files or transferring photos. I can browse all folders in the device memory without problem, but when I select files (eg pictures) for copying and want to paste them into a folder on the computer, the message "device has stopped working" appears.
I did not install any drivers from xiaomi because I could not find any. At the beginning, with the connection, they wrote that some drivers are installed, but it's probably Windows.
I tried on other USB sockets.
Can I count on your help?
greetings