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Troubleshooting Cyfral Smart-d 2-way uniphone: No sound in handset & control panel issues

Lacrimo 6495 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 16705750
    Lacrimo
    Level 2  
    Hello,
    I replaced the intercom in the apartment and the object of purchase was a digital uniphone.
    However, I have a problem: when connecting red to plus, green to minus and setting the jumpers to "other", the opening works, rings, but you can not hear anything in the handset or in the control panel.
    On the other hand, when we set green to plus, red to minus, you can hear through the handset - but when you hold down the button, you won't hear any sound from me in the control panel.
    Anyone know what's going on?
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  • #2 16705867
    viper19861
    Level 20  
    How many headphones does the system consist of? Has the handset been changed or also the door station? The handset is assigned a unique address (each handset is different)
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  • #3 16705940
    Lacrimo
    Level 2  
    The system consists of 15 apartments - 15 headphones, I replaced the receiver in the apartment, the main intercom at the bottom has not changed since the 1970s ...
  • #4 16706695
    zybex
    Helpful for users  
    Perhaps your old system is analog two-wire. What was the uniphone so far, i.e. exactly what model of Cyfral?
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  • #5 16706780
    Ircys
    Intercoms specialist  
    Lacrimo wrote:
    The system consists of 15 apartments - 15 headphones, I replaced the receiver in the apartment, the main intercom at the bottom has not changed since the 1970s ...


    You bought the wrong uniphone for 98%. Give me a photo of the cassette (the one at the front door), we'll rate it 99% :)

    best regards
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  • #6 16707361
    Lacrimo
    Level 2  
    I just don't know what it was like so far, because I tried to renovate the apartment as there were only guts ... bare bricks nothing more - the cable from the intercom hung lonely ... I called the housing cooperative to ask what to buy to make it work, but I only found out that intercom is on a longer vacation (he has not returned to this day). Without thinking, I went to castorama thinking that they would suggest something - you can see the effects. It's good that I have a receipt just in case to return it, because I suspected there might be eggs. Today I will post photos of what and how you throw ideas.

    Added after 25 [minutes]:

    Troubleshooting Cyfral Smart-d 2-way uniphone: No sound in handset & control panel issues Troubleshooting Cyfral Smart-d 2-way uniphone: No sound in handset & control panel issues
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Topic summary

The discussion revolves around troubleshooting a Cyfral Smart-d 2-way uniphone after the user replaced their intercom system. The user reports issues with sound transmission; when connecting wires in one configuration, the opening mechanism works, but there is no audio in the handset or control panel. In another configuration, sound is heard in the handset, but not from the control panel when the button is pressed. Responses suggest that the user may have purchased an incompatible uniphone for their existing analog system, which consists of 15 apartments. Recommendations include using a handset designed for analog systems, such as the INS-UC or Cyfral models, and verifying the compatibility of the intercom with the existing door station.
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