Brother DCP-J315W Printer - Paper Jam Issue, Repeated Attempts, How to Fix it?

Question

Hello, since yesterday I have a problem with this printer, it has worked flawlessly so far. Since yesterday, when I release something to print, the printer takes up the paper to a certain point (exactly as I lift the cover, it just before this white stripe leading the head stops, the message "paper jam" pops up, so I pull out a piece of paper (not wrinkled) and the message disappears, reprint - same again and again.
how to fix it?

wojtek1234321 · Answer

After opening the rear door what is the situation with this piece of paper, how is it "arranged" there?
For me, similarly once "screamed" as the paper was too thick, inappropriate weight for print settings on photo paper.

ADAXX · Answer

After opening the back flap, the paper card is folded in correctly as it should be. I take it out not from the back but from the inside because it enters about 4 - 5 cm and stops in front of the head. I printed on the same paper a few days ago and nothing happened, I did nothing with the printer.

fifek62 · Answer

Is the encoder ribbon clean? It's the transparent thing that goes through the head. Try to clean it with alcohol.

ADAXX · Answer

When I get home I will clean it, but how do I move the head manually so as not to break something and to clean the entire tape?

fifek62 · Answer

If it's parked, clean only what you see. If you definitely want to drive with the head, you can knock 75 in Maintance mode and it will go to the center and you will be able to move it freely, but it will be faster if you release something to print and pull it out of the electricity when it comes out.

nakskovnakskov · Answer

To make the print head go out ... Open the scanner door and press long stop until the ambulance comes out Added after 1 [minutes]: 80% of cases cleaning or replacing the encoder tape helps

ADAXX · Answer

and it worked after purging. We'll see for how long, thank you

niedzwiedz77 · Answer

There is also an optical sensor on the head, soiling it gives the same effect.

Krzysiek6623 · Answer

And will cleaning this tape or optical sensor help in my case (I have a different T700w model but these printers are probably made for one hoof)? I have these symptoms:
Equipment stopped printing while jamming. After unlocking, he picked up the paper again, but as if with unstable power - once quickly and abruptly, throwing it away with an unfinished print, and once slowly and arduously, plugging the printer again. Another symptom is a loud noise during printing, as if something inside were hitting each other. And finally the end result - does not work completely - tries to move, but can not, because it stutters.

Brother DCP-J315W Printer - Paper Jam Issue, Repeated Attempts, How to Fix it?

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