Epson L655 Printer Offline Issue: Auto Goes Offline, Updated Drivers, No Admin Rights

Hello,

I have a problem with the Epson L655 printer. It automatically goes offline after some time. Drivers have been updated. The printer itself scans and prints printer settings files. The problem appears when you have to ask her to print something from your computer. The printer is in a company, so I don't have administrator rights. If anyone knew how to get this online, I'd be grateful.

Maybe the administrator has set availability at certain times. Can you view printer settings?

He certainly did not, because it would turn off cyclically, and here it turns off as the printer pleases. There is no such option on the printer itself, and no one has fiddled with it on the computer. She's offline for printing and that's it. I forgot to add that she is on wifi, but the network is ok.

Check with the network administrator that the router does not disconnect 'idle' devices after some time. It can also be a damaged wifi module in the printer - it would be best if you could test it for some time on the USB cable.

Firstsannin wrote:

It automatically goes offline after some time

After what time? Epsons turn off on their own after not being used for 4 hours.

What is the printer connected through? If via USB, check in the printer settings if the USB connection is active because it can be turned off so that the computer does not detect the printer.

If it was used at 4 p.m., it no longer works in the morning at 9 a.m. the next day. It is connected via wifi. It seems to me that the router does not disconnect idle devices, because the printer constantly shows that it is connected to the network, nothing changes here.

I don't know if it will help you but I had a similar problem with Toshiba. After turning on the computer, the printer connected to the network when I asked for a job to print, it went offline. First of all, check the ping, if it has long delays then you can try all possible programs that try to print something on the printer turn off and on. in my case it was some strange magnetic card reader from which you could print some reports. It must have had some print in the command that crashed and blocked printing from other programs. After all devices were turned off and on, the printer unlocked. The same case on 2 computers in one company windows 7 x64 if I remember correctly. (Try to connect the LAN to the printer if possible. In this way, it may be possible to eliminate the problem of a broken network card?)