Hello, As the topic. The printer prints without any problem via a USB cable, and cannot connect via wi-fi with a laptop and smartphone. What could be the fault? I will add that this is a brand new printer (bought a month ago) and the drivers are installed from the manufacturer and not downloaded...

You can choose the WPS method and follow the step by step instructions.

Download the My Printer software available on the manufacturer's website. This program should help you with this problem. Here the link: Before downloading, please select the version of the system you are using.

Are you going to connect through an access point or through a router?

Forkas - using a router. Lokis3 - I have downloaded my printer and it did not show any errors in the drivers.

In that case, configure the connection between the printer and the router, the fastest and easiest method by using the WPS button if your router has one, then let the search for printers on the computer without any problems the system should find it.

forkas, please tell me (because I'm a layman in these matters) how to configure a printer using a router? I found this instruction on the web: Going to step 3, I wonder what to choose: configuration without using a cable (as in the instructions on the website) or using WPS ??? And one more question. After selecting the appropriate option, will The blue Wi-Fi indicator lights up when the wireless connection option is enabled (as in the manual says) this indicator should light up on the router?

Thanks for the help. Managed to

Canon PIXMA MG5750 Wi-Fi Printing Issue - New Printer, Drivers Installed, USB Works Fine

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#1 17130256 26 Mar 2018 23:15

siodemeczka77 siodemeczka77

Level 6

» |

Post #1
17130256 26 Mar 2018 23:15

Hello,

As the topic. The printer prints without any problem via a USB cable, and cannot connect via wi-fi with a laptop and smartphone. What could be the fault? I will add that this is a brand new printer (bought a month ago) and the drivers are installed from the manufacturer and not downloaded from the net. From the moment I bought it, I printed once for testing (right after starting it) and everything was well installed. Please help.
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#2 17130285 26 Mar 2018 23:35

Skylakee Skylakee

Level 18

» | Helpful post? (0)

Post #2
17130285 26 Mar 2018 23:35

Download the My Printer software available on the manufacturer's website. This program should help you with this problem.
Here the link: https://www.canon.pl/support/consumer_product...download&language=&os=WINDOWS%2010%20(64-bit)
Before downloading, please select the version of the system you are using.
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#3 17131113 27 Mar 2018 14:00

Anonymous Anonymous

Anonymous

» |

Post #3
17131113 27 Mar 2018 14:00

Are you going to connect through an access point or through a router?
#4 17131134 27 Mar 2018 14:13

siodemeczka77 siodemeczka77

Level 6

» | Topic author Helpful post? (0)

Post #4
17131134 27 Mar 2018 14:13

Forkas - using a router.
Lokis3 - I have downloaded my printer and it did not show any errors in the drivers.
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#5 17131682 27 Mar 2018 18:55

Anonymous Anonymous

Anonymous

» |

Post #5
17131682 27 Mar 2018 18:55

In that case, configure the connection between the printer and the router, the fastest and easiest method by using the WPS button if your router has one, then let the search for printers on the computer without any problems the system should find it.
#6 17132137 27 Mar 2018 21:46

siodemeczka77 siodemeczka77

Level 6

» | Topic author Helpful post? (0)

Post #6
17132137 27 Mar 2018 21:46

forkas, please tell me (because I'm a layman in these matters) how to configure a printer using a router? I found this instruction on the web:

https://www.canon.pl/support/consumer_product...tup/mg7550_printer_wireless_connection_setup/

Going to step 3, I wonder what to choose: configuration without using a cable (as in the instructions on the website) or using WPS ???
And one more question. After selecting the appropriate option, will
The blue Wi-Fi indicator lights up when the wireless connection option is enabled "(as in the manual says) this indicator should light up on the router?
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Helpful post

#7 17132277 27 Mar 2018 22:32

Anonymous Anonymous

Anonymous

» |

Helpful post
Post #7
17132277 27 Mar 2018 22:32

You can choose the WPS method and follow the step by step instructions.
#8 17141247 31 Mar 2018 20:39

siodemeczka77 siodemeczka77

Level 6

» | Topic author Helpful post? (0)

Post #8
17141247 31 Mar 2018 20:39

Thanks for the help. Managed to
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Topic summary

The discussion revolves around a Canon PIXMA MG5750 printer that successfully prints via USB but fails to connect via Wi-Fi to a laptop and smartphone. The user confirmed that the printer is new, with drivers installed directly from the manufacturer. Suggestions included downloading the "My Printer" software from Canon's website and configuring the printer's Wi-Fi connection using the WPS button on the router. The user sought clarification on the setup process and ultimately succeeded in establishing the wireless connection.
Summary generated by the language model.

Canon PIXMA MG5750 Wi-Fi Printing Issue - New Printer, Drivers Installed, USB Works Fine

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