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[Solved] Lack of signal on Cyfrowy Polsat decoder after relocation: checking the causes

Segoviano 40299 12
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Treść zostaĹ‚a przetĹ‚umaczona polish » english Zobacz oryginalnÄ… wersjÄ™ tematu
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  • #1 20294998
    Segoviano
    Level 3  
    Hello, maybe someone can help. I changed my flat, on the previous one digital Polsat worked perfectly. After moving and installing the antenna, it does not detect the signal. The antenna is set up well because I borrowed a decoder from a friend and on his decoder it works fine. Can anyone give me a hint as to what could have happened. The decoder was packed carefully and it is unlikely that there could have been mechanical damage.
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  • #2 20295034
    i_wiki
    Level 24  
    If the decoder has not been used for a long time you need to renew the signal, there is an option on the icok website for them to send an activation signal or via the helpline (this may be a bit delicate as I haven't done it in a while)[/syntax].
  • #3 20295043
    Segoviano
    Level 3  
    I called, they said it was fine with them
  • #4 20295160
    netTv
    Level 32  
    Let's start with what the message on the TV screen is.
    Is the same converter fitted to the aerial as in the previous location?
    Have factory settings been restored on the decoder?
    What model of decoder is it?
    What model of converter is installed in the aerial?
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  • #5 20295168
    Segoviano
    Level 3  
    No signal. Unfortunately, the converter was not catching the signal. After changing the converter, the signal was successfully set with a meter and on a friend's decoder it works. There is still no signal on my decoder. Zero, nothing.
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  • #6 20295243
    netTv
    Level 32  
    Go to Settings => Antenna => Configuration and state what type of converter you have selected there. If it is other than Universal change it to Universal.
  • #7 20295446
    LeDy
    Level 43  
    Segoviano wrote:
    No signal. The converter which was unfortunately did not catch the signal . After changing the converter the signal was able to set with a meter and on a friend's decoder it works . On my decoder still no signal. Zero,nothing.
    .
    What was the converter changed to and what was the converter? A colleague has a meter and didn't know how to check the settings on your decoder ?
    @zibiii
    He didn't write that he didn't have powers just that there was no signal.
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  • #8 20295450
    netTv
    Level 32  
    @LeDy Read posts, this question has already been asked. It has remained unanswered. You really exist here on the forum, just to gain posts and/or promote mesh antennas 8-O .
  • #9 20295516
    Mihal2
    Level 14  
    Segoviano wrote:
    No signal is still available on my decoder.

    What is the decoder model? What are the settings for the LNB? Boy write something with sense.

    And when it displays "No signal" is that a message from the TV or the decoder? Can you answer that?
  • #10 20296035
    Segoviano
    Level 3  
    Evobox pvr decoder. Previously there was a Unicable II converter which worked without problems, now it does not. I changed to a universal one and in the settings also changed. Despite this, no signal on my decoder. On my buddy's decoder everything is there.
  • #11 20296123
    LeDy
    Level 43  
    Segoviano wrote:
    Decoder evobox pvr. Previously there was a Unicable II converter which worked without a problem, now not. I have replaced it with a universal one and also changed it in the settings. Despite this, no signal on my decoder. On my buddy's decoder everything is.
    .
    It is now in the settings of the decoder set universal converter because you certainly have unicable .
    You still have to select DVB-S2 , because the geniuses of polsat in the decoder have the main DVB-S.
  • #12 20296341
    Segoviano
    Level 3  
    I changed the settings immediately after changing the converter
  • #13 20296389
    Segoviano
    Level 3  
    Thanks to everyone for their help. After restoring the default settings and reinstalling the decoder, it works. 🙏👍
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Topic summary

After relocating, a user experienced a lack of signal on their Cyfrowy Polsat decoder, despite the antenna being set up correctly. Initial troubleshooting included checking the activation status of the decoder and ensuring the correct settings for the LNB (Low Noise Block downconverter). The user confirmed that the previous Unicable II converter was replaced with a universal one, but the decoder still displayed "No signal." Further suggestions included verifying the decoder settings to ensure it was set to Universal and DVB-S2. Ultimately, the issue was resolved by restoring the default settings and reinstalling the decoder, which restored signal reception.
Summary generated by the language model.
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