FAQ
TL;DR: "Universal LNBs use 9.75/10.6 GHz local oscillators"—set the right LNB type, scan DVB‑S2, and if needed factory‑reset the Evobox to clear "No signal" after a move. [“Low-noise block downconverter”]
Why it matters: For Cyfrowy Polsat/Evobox users who relocated and now see "No signal," this helps you fix it fast without a service call.
Quick Facts
- Universal LNBs use 9.75/10.6 GHz LO; select Universal in Evobox Antenna > Configuration when using one. [“Low-noise block downconverter”]
- Unicable II (EN 50607) supports up to 32 user bands; select the correct SCR/User Band to avoid conflicts. [“Unicable”]
- DVB‑S2 carries most HD channels and delivers up to ~30% higher spectral efficiency than DVB‑S. [“DVB-S2”]
- If the decoder sat unused, refresh activation via iCOK or helpline before further troubleshooting. [Elektroda, i_wiki, post #20295034]
- In this thread, restoring defaults and reinstalling solved Evobox PVR "No signal" after relocation. [Elektroda, Segoviano, post #20296389]
How do I fix "No signal" on a Cyfrowy Polsat Evobox PVR after moving?
Confirm dish alignment and cable/connector integrity. In Evobox, set the converter type to match your LNB (Universal or Unicable II). Run a scan with DVB‑S2 selected. If it persists, perform a factory reset and run first‑time installation. That specific reset solved the case reported here. [Elektroda, Segoviano, post #20296389]
Where do I change the converter type (Unicable/Universal) on Evobox?
Go Menu > Settings > Antenna > Configuration and change Converter Type. Experts advise: "change it to Universal" when using a standard LNB. How‑To: 1. Menu > Settings. 2. Antenna > Configuration. 3. Set Converter Type to Universal, then save and retune. [Elektroda, netTv, post #20295243]
How do I factory‑reset and reinstall my Evobox PVR?
Use a clean reinstall after setting the correct LNB type. How‑To: 1. Menu > Settings > Factory reset (confirm). 2. After reboot, choose language, satellite (Hot Bird 13E). 3. Run first‑time installation and channel scan. This restored signal in the reported case. [Elektroda, Segoviano, post #20296389]
Do I need to refresh the activation signal if the decoder was idle?
Yes. If the decoder was unused for a while, send a reactivation via iCOK or call the helpline. This restores entitlements and can prevent false "no access" symptoms while you troubleshoot signal. [Elektroda, i_wiki, post #20295034]
What’s the difference between Unicable II and a Universal LNB?
Unicable II (EN 50607) is a single‑cable system that supports up to 32 user bands. It requires setting the correct SCR/User Band in your decoder. A Universal LNB is a conventional LNB; select Universal when you use one and retune. Mismatched settings cause "No signal." [“Unicable”]
Should I scan with DVB‑S or DVB‑S2 on Evobox?
Use DVB‑S2 for most modern transponders and HD services. If a manual scan defaults to DVB‑S, change it. Expert tip: "select DVB‑S2." This avoids silent failures during searches and improves locking success. [Elektroda, LeDy, post #20296123]
My friend’s decoder works on my dish, but mine shows no signal—what now?
Your dish, cable, and LNB are likely fine. Focus on your Evobox settings. Set the correct converter type, ensure DVB‑S2 scanning, then perform a factory reset and reinstall. This sequence resolves configuration drift after hardware changes. [Elektroda, Segoviano, post #20296035]
How can I tell if the "No signal" message is from the TV or the decoder?
If the TV shows a generic HDMI/No Signal message, the TV input is wrong or the decoder is off. Open the Evobox menu; if it appears, the TV link is fine. Then use the decoder’s signal meter to diagnose the satellite path. [Elektroda, Mihal2, post #20295516]
After replacing a Unicable II LNB with a Universal one, what should I set?
Change the Evobox converter type to Universal in Antenna > Configuration. Save, then rescan channels with DVB‑S2 enabled. Leaving Unicable selected with a Universal LNB often yields zero signal or no lock. [Elektroda, netTv, post #20295243]
iCOK says everything is fine, but I still have no signal—what next?
Account status is OK, so fix configuration. Set the converter type to match your LNB, scan DVB‑S2, then do a factory reset and reinstall. This combination addresses most post‑move issues, as demonstrated in the thread. [Elektroda, Segoviano, post #20295043]
Can incorrect LNB settings show zero signal even with good alignment?
Yes. A Universal LNB with Unicable selected, or vice versa, can block tuning completely. Correct the Converter Type in Antenna > Configuration, then retune. This mis‑match is a classic cause of "No signal" after hardware swaps. [Elektroda, netTv, post #20295243]
The meter shows signal and a friend’s decoder works, but mine still shows zero—why?
Your tuner configuration is the likely culprit. Set Converter Type properly, ensure DVB‑S2, and reset to defaults. Reinstall channels afterward. This scenario matched the thread case where a reset restored reception. [Elektroda, Segoviano, post #20295168]
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