Hello all.
I bought a Samsung Galaxy S4 I9506 a few days ago and I have a problem with the range. This happens in places where the coverage is poor, but other phones have no problems. Namely:
The phone is on the desk, the screen is locked - it is ok, you can call this phone and the signal goes normally, you can talk, recently I talked for an hour time I walked around the room and it is good. However, when the phone is lying down, without even picking it up - I take it back and it is enough to play for a while, and after about 15 seconds the range is lost and it is very difficult to catch it again, although it is enough to block it again, wait 2-3 minutes and the range returns. It happens every time, I turn it on - I want to send an SMS, the range disappears and I have to go outside the building, wait 2 minutes, then the range will return and no problem. In a city where the range is full the phone also works properly, although in some places it also sometimes loses coverage and every time it loses it you have to wait these 2 minutes and the phone must be locked again, because on the unlocked it is only in the city that the signal will be found again because at home rather no chance. However, as I mentioned earlier, once I make the connection, I can walk around the house and it's ok, when I get down to the basement it starts to interrupt but I go up a few stairs and the quality of the conversation is good.
I have a hard card in PlayU Plus or T-mobile, everything is fine with it, because when I transfer the card to another phone: LG L90, HTC Desire 500, Samsung galaxy J3 2016, the problem does not occur.
On the other hand - inserting a different card into my I9506 there is the same problem as with my card in PlayU.
I will add that the phone searches for a very long time, 3x longer than, for example, LG L90 and in all conditions, whether near or far the transmitter. When I press "search network" this process takes 3 times longer than in LG L90 or Desire 500, I did not try on J3.
In AnTuTu Benchmark v6.2.7 gets 47500 points, (sometimes likes to hang at 99% of the test) ver Android: 5.0.1 (32bit)
CPU model: Qualcomm Snapradgon MSM 8974
Renderer: Adreno 330
What can this be a fault ? Software Something damaged? Does this model have that? Although here I inform that the brother also has I9506 and the problem probably does not occur (I will be able to check it in a week) but the brother is usually every Sunday and has never complained about coverage.
I was on one commission, he told me that these new phones have such that the range is weaker (but I have a newer J3 2016 and it's good) or the motherboard to be replaced, while in the other commission he said that for 70 PLN he can try to fix it but it doesn't give guarantee whether it will succeed and that it has nothing to do with the software.
Oh, in the settings I switched to GSM only and it does not help, I will add that on another LG L90 phone I have in a slot and the internet works normally, there is a speed of 1 to 3MB / s and this does not lose range. Here, when I release the speedtest, it will immediately lose the whole range, and in the field it usually shows within 0.75Mb / s
Thank you in advance for your help.
I bought a Samsung Galaxy S4 I9506 a few days ago and I have a problem with the range. This happens in places where the coverage is poor, but other phones have no problems. Namely:
The phone is on the desk, the screen is locked - it is ok, you can call this phone and the signal goes normally, you can talk, recently I talked for an hour time I walked around the room and it is good. However, when the phone is lying down, without even picking it up - I take it back and it is enough to play for a while, and after about 15 seconds the range is lost and it is very difficult to catch it again, although it is enough to block it again, wait 2-3 minutes and the range returns. It happens every time, I turn it on - I want to send an SMS, the range disappears and I have to go outside the building, wait 2 minutes, then the range will return and no problem. In a city where the range is full the phone also works properly, although in some places it also sometimes loses coverage and every time it loses it you have to wait these 2 minutes and the phone must be locked again, because on the unlocked it is only in the city that the signal will be found again because at home rather no chance. However, as I mentioned earlier, once I make the connection, I can walk around the house and it's ok, when I get down to the basement it starts to interrupt but I go up a few stairs and the quality of the conversation is good.
I have a hard card in PlayU Plus or T-mobile, everything is fine with it, because when I transfer the card to another phone: LG L90, HTC Desire 500, Samsung galaxy J3 2016, the problem does not occur.
On the other hand - inserting a different card into my I9506 there is the same problem as with my card in PlayU.
I will add that the phone searches for a very long time, 3x longer than, for example, LG L90 and in all conditions, whether near or far the transmitter. When I press "search network" this process takes 3 times longer than in LG L90 or Desire 500, I did not try on J3.
In AnTuTu Benchmark v6.2.7 gets 47500 points, (sometimes likes to hang at 99% of the test) ver Android: 5.0.1 (32bit)
CPU model: Qualcomm Snapradgon MSM 8974
Renderer: Adreno 330
What can this be a fault ? Software Something damaged? Does this model have that? Although here I inform that the brother also has I9506 and the problem probably does not occur (I will be able to check it in a week) but the brother is usually every Sunday and has never complained about coverage.
I was on one commission, he told me that these new phones have such that the range is weaker (but I have a newer J3 2016 and it's good) or the motherboard to be replaced, while in the other commission he said that for 70 PLN he can try to fix it but it doesn't give guarantee whether it will succeed and that it has nothing to do with the software.
Oh, in the settings I switched to GSM only and it does not help, I will add that on another LG L90 phone I have in a slot and the internet works normally, there is a speed of 1 to 3MB / s and this does not lose range. Here, when I release the speedtest, it will immediately lose the whole range, and in the field it usually shows within 0.75Mb / s
Thank you in advance for your help.