Hello!
I’d like some advice on how to use the cleaning programme on my Krups EA 8160 coffee machine correctly. Whenever the machine indicates that maintenance is required, I carry out all the maintenance steps in accordance with the instruction manual. Before starting the automatic cleaning cycle, I place a cleaning tablet in the container and then start the programme. For some time now, there has been a problem whereby, once the cleaning process is complete, the machine ejects the cleaning tablet – practically untouched (or perhaps slightly worn) – into the coffee grounds container, meaning the cleaning programme ran without using the tablet. I’ve repeated this process and even tried different tablets, but the problem persists. Could you please advise whether these symptoms indicate a fault with the coffee machine? I should add that I took the machine to the warranty service centre, describing this situation. However, they concluded that everything was fine, which I cannot entirely agree with.
I’d like some advice on how to use the cleaning programme on my Krups EA 8160 coffee machine correctly. Whenever the machine indicates that maintenance is required, I carry out all the maintenance steps in accordance with the instruction manual. Before starting the automatic cleaning cycle, I place a cleaning tablet in the container and then start the programme. For some time now, there has been a problem whereby, once the cleaning process is complete, the machine ejects the cleaning tablet – practically untouched (or perhaps slightly worn) – into the coffee grounds container, meaning the cleaning programme ran without using the tablet. I’ve repeated this process and even tried different tablets, but the problem persists. Could you please advise whether these symptoms indicate a fault with the coffee machine? I should add that I took the machine to the warranty service centre, describing this situation. However, they concluded that everything was fine, which I cannot entirely agree with.