FAQ
TL;DR: To connect DLOADX to an INTEGRA 128WRL, remember there are 2 different programming cables and enable Downloading; “VERSA cable and INTEGRA cable – these are TWO different cables.” [Elektroda, dariusz.bembenek, post #16827137]
Quick Facts
- Use the white SATEL INTEGRA programming cable, not the brown VERSA cable. [Elektroda, dariusz.bembenek, post #16827137]
- Enable Downloading in service menu: Service code → Downloading → Run DWNL-RS. [Elektroda, dariusz.bembenek, post #16827137]
- A green COM icon in DLOADX only shows port availability, not an active link. [Elektroda, michualex, post #16951399]
- If no link, check RJ seating, verify COM in Device Manager, and meter the cable. [Elektroda, --MaR--, post #16868158]
- Matching IDs and disabling monitoring can be required; install USB‑RS drivers if needed. [Elektroda, reweriko, post #16951583]
Who is this FAQ for, and what problem does it solve?
For installers and advanced users of SATEL INTEGRA 128WRL who can’t get DLOADX to connect. It summarizes the forum’s working fixes: correct cable selection, enabling Downloading, COM port checks, and when a faulty USB‑RS cable is the real culprit. [Elektroda, panda5008, post #16956124]
How do I make DLOADX connect to INTEGRA 128WRL via RS quickly?
- Use the white INTEGRA cable and connect to the board’s RJ socket.
- Enter service mode, then Service → Downloading → Run DWNL‑RS.
- In DLOADX select the correct COM port, then connect. If it fails, reseat the RJ and retry. [Elektroda, dariusz.bembenek, post #16827137]
Which cable do I need: VERSA or INTEGRA?
Use the INTEGRA programming cable. The VERSA and INTEGRA cables are different, and the wrong one prevents communication. Quote: “VERSA cable and INTEGRA cable – these are TWO different cables.” [Elektroda, dariusz.bembenek, post #16827137]
DLOADX shows a green COM icon but won’t connect. What does green mean?
Green means the COM port is available on your PC. It doesn’t confirm communication with the control panel. Reboot the PC, power‑cycle the panel if needed, then reconnect. This visual only indicates availability, not a successful link. [Elektroda, michualex, post #16951399]
What should I check on the physical connection?
Confirm the RJ plug sits firmly in the panel socket, verify the PC’s COM number in Device Manager, and meter the cable for continuity per the wiring guide. Loose RJ seating is a common cause of failures. [Elektroda, --MaR--, post #16868158]
How do I enable the panel for programming with DLOADX?
Enter service mode, then enable Downloading and start DWNL‑RS from the keypad. Without this, the link will never establish. This is mandatory on INTEGRA panels and must be triggered each session. [Elektroda, dariusz.bembenek, post #16827137]
DLOADX still fails. What configuration items block the link?
Disable monitoring temporarily, ensure the control panel and computer IDs match, then stop and reselect the COM port in DLOADX. If issues persist, install or update the USB‑RS driver from the manufacturer’s site. [Elektroda, reweriko, post #16951583]
Can using the 5‑pin header damage my USB‑RS cable?
Yes. Connecting the USB‑RS 5‑pin plug to the panel’s 5‑pin header incorrectly can damage the adapter. If that happened earlier, your current RJ attempt may fail due to a bad cable. [Elektroda, dariusz.bembenek, post #16951697]
What was the actual fix in the forum case with persistent no‑link?
Replacing the USB‑RS cable solved it. After trying two control panels, matching IDs, and driver steps, the user reported the cable was the root cause. That single replacement ended the issue. [Elektroda, panda5008, post #16956124]
What is DLOADX in plain terms?
DLOADX is SATEL’s configuration and service software that connects to INTEGRA panels for programming and diagnostics over RS or network. It requires enabling Downloading and a correct RS cable to work reliably. [Elektroda, dariusz.bembenek, post #16827137]
How can I tell if my cable is wired correctly?
Check continuity against the official DB9F/RJ wiring and test with a meter. A mis‑wired or intermittent RJ plug often sits loose and breaks the link intermittently. Re‑crimp or replace if measurements fail. [Elektroda, --MaR--, post #16868158]
Any quick stat from this thread that helps troubleshoot?
Yes—one documented no‑communication case was fully resolved by swapping a faulty USB‑RS cable. If your setup mirrors this, test with another known‑good cable first. [Elektroda, panda5008, post #16956124]
I have service and admin codes. Do I still need to run Downloading?
Yes. Codes alone are not enough. You must enter service mode and explicitly start Downloading (DWNL‑RS) before starting DLOADX; otherwise, the panel won’t accept the connection. [Elektroda, dariusz.bembenek, post #16827137]
What if I see data LED activity on the adapter but DLOADX won’t connect?
LED activity can occur even without a valid session. Recheck IDs, stop monitoring, reseat RJ, and restart DWNL‑RS. If unchanged, suspect a faulty or previously damaged USB‑RS adapter. [Elektroda, panda5008, post #16951346]
Edge case: I tried another panel and still no link—what now?
When two panels fail with the same PC, focus on the cable and driver. Replace the USB‑RS cable and reinstall the driver, then test again after enabling Downloading. This fixed the reported case. [Elektroda, panda5008, post #16956124]
Where do I find the exact menu path to start RS Downloading on INTEGRA?
On the keypad, enter the service password, navigate to Downloading, and select Run DWNL‑RS. Ensure you use the INTEGRA cable for the RJ port before initiating. [Elektroda, dariusz.bembenek, post #16827137]
![[SATEL INTEGRA 128WRL] Connection of Dloadx with the control panel](https://obrazki.elektroda.pl/3369027300_1515621536.png "[SATEL INTEGRA 128WRL] Connection of Dloadx with the control panel")
