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[SATEL INTEGRA 128WRL] Connection of Dloadx with the control panel

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  • #1 16827125
    mssolutions
    Level 10  
    Posts: 81
    Help: 1
    Rate: 6
    Dear professionals

    I need a simple instruction on how to connect to the satellite integra 128wrl alarm center

    namely, the first problem is to enter the service mode
    - I have the admin code
    - I have a service code
    - original adapter for usb mate (efficiently screwed on the second system versa)
    - INT-KSG-BSB keypad

    - Please, get instructions on how to run it to allow connection with dloadx, get the IDs of the control panel and computer
    - I am asking for an instruction or information needed to connect to dloadx
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  • #2 16827137
    dariusz.bembenek
    Stationary Alarms specialist  
    Posts: 2139
    Help: 455
    Rate: 614
    What's the problem? What were the previous attempts to connect to the headquarters? After all, SATEL is a Polish producer, instructions are available at www.satel.pl.
    The instructions show exactly how to connect.

    But not to be there, it is still necessary to pay attention to the fact that:
    - VERSA cable and INTEGRA cable - these are TWO different cables

    Here you should use a white, not brown cable. If the colleague has USB-RS, then of course one of the ends will fit. If it is an old cable with a DB9FC / RJ connector - this is unfortunately (looks above).
    If the cable is correct, make sure that the Downloading function is enabled (it does not turn itself on).
    Service password * -> Downloading -> Run DWNL-RS.
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  • #3 16867279
    panda5008
    Level 9  
    Posts: 9
    Rate: 14
    Hello, I have a problem with Integra 128WRL. I can not connect to the control panel using the DLOADX program. I launched the Downloading function from the touch keyboard, the cable connected correctly. The green COM3 icon is green and there is no communication (connection) with the control panel.

    How to deal with this?
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  • #4 16867290
    dariusz.bembenek
    Stationary Alarms specialist  
    Posts: 2139
    Help: 455
    Rate: 614
    Which cable? Samoróbka, bought, what? And where is he plugged in? In RJ, do not you think 5 pin?
  • #5 16867737
    panda5008
    Level 9  
    Posts: 9
    Rate: 14
    Hello. Original cable from Satela. I connected the RJ plug with the white wire to the RJ socket on the control panel board.
  • #6 16868158
    --MaR--
    Level 10  
    Posts: 133
    Help: 4
    Rate: 8
    Buddy, I would check in your place:
    1. Is the cable connected in accordance with the instructions (does everything contact - check it with a meter)
    https://www.satel.pl/pl/download/instrukcje/db9frj_io_pl_0108.pdf
    2. Does the RJ plug do not "sit" too loosely in the socket on the disc (common problem)
    3. Is the COM port correct (Device Manager)
    Pzdr.
  • #7 16951346
    panda5008
    Level 9  
    Posts: 9
    Rate: 14
    I connected the 2 control panel and then the same. The program message pops up after attempting to connect the DLOADX connection to the control panel: Warning: No connection to the control panel has been established! Service mode on, download function too. The COM3 port is green, the LED informing about the data transmission to the module is on. HELP!!!!
  • #8 16951362
    michualex

    Level 24  
    Posts: 621
    Help: 82
    Rate: 133
    --MaR-- wrote:
    3. Is the COM port correct (Device Manager)
    Pzdr.


    Did you check it ????
    Company Account:
    MK ALARMY
    Widziszewo, Długa 3, Kościan, 64-000 | Tel.: 663XXXXXX (Show) | Company Website: www.mkalarmy.pl
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  • #9 16951372
    panda5008
    Level 9  
    Posts: 9
    Rate: 14
    michualex wrote:
    --MaR-- wrote:
    3. Is the COM port correct (Device Manager)
    Pzdr.


    Did you check it ????


    COM3 shines green in DLOADX. In the device manager, info from USB is just under COM3. [SATEL INTEGRA 128WRL] Connection of Dloadx with the control panel
  • #10 16951399
    michualex

    Level 24  
    Posts: 621
    Help: 82
    Rate: 133
    panda5008 wrote:
    COM3 shines green in DLOADX. In the device manager, info from USB is just under COM3.


    In dloadx it will always be lit as it becomes available. Now we are sure that the com port is suitable :)

    Hm. I had different eggs sometimes so what suggests.

    1. Rebooting the computer. (I usually close the flap and there was a problem)
    2. Reset panel. Turn off 230V and aku, service and download (but like Lipton on the second exchange, it's probably not)
    Company Account:
    MK ALARMY
    Widziszewo, Długa 3, Kościan, 64-000 | Tel.: 663XXXXXX (Show) | Company Website: www.mkalarmy.pl
  • #11 16951583
    reweriko

    Level 25  
    Posts: 794
    Help: 65
    Rate: 98
    Turn off monitoring ...
    Check the IDs if they are the same in the control panel and computer
    Launch Downloading start RS
    disable and re-attach com in the program.
    If it does not help, install USB-RS Driver from the manufacturer's website ....
    Company Account:
    ALLSYSTEM
    Krzyżowa, Bytom, 41-909 | Tel.: 530XXXXXX (Show) | Company Website: http://allsystem.eu
  • #12 16951697
    dariusz.bembenek
    Stationary Alarms specialist  
    Posts: 2139
    Help: 455
    Rate: 614
    Another thing to check:
    - When testing the connection between the control panel and the computer, did he connect a colleague with the PIN5 connector (from the USB-RS cable) to the PIN5 connector of the control panel board?
    I know that a friend writes about the RJ plug, but has not there been a programming attempt with 5PIN before?

    This is a question that a friend can answer for himself. If the connector was plugged in there is a very good chance that the USB-RS cable has been damaged.
  • #13 16956124
    panda5008
    Level 9  
    Posts: 9
    Rate: 14
    dariusz.bembenek wrote:
    Another thing to check:
    - When testing the connection between the control panel and the computer, did he connect a colleague with the PIN5 connector (from the USB-RS cable) to the PIN5 connector of the control panel board?
    I know that a friend writes about the RJ plug, but has not there been a programming attempt with 5PIN before?

    This is a question that a friend can answer for himself. If the connector was plugged in there is a very good chance that the USB-RS cable has been damaged.


    no, I did not use it. I bought the DB9F / RJ-KPL cable allegro. The connection for the first time :-) It turns out that the USB-RS cable was the reason.

    Added after 49 [seconds]:

    reweriko wrote:
    Turn off monitoring ...
    Check the IDs if they are the same in the control panel and computer
    Launch Downloading start RS
    disable and re-attach com in the program.
    If it does not help, install USB-RS Driver from the manufacturer's website ....



    I did all this and no effect. The reason was the cable.
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Topic summary

✨ The discussion revolves around connecting the SATEL INTEGRA 128WRL alarm control panel to the DLOADX software. Users seek guidance on entering service mode and ensuring proper cable connections. Key points include the necessity of using the correct cable (white for INTEGRA), enabling the downloading function, and verifying COM port settings. Common issues include loose connections, incorrect cable types, and the need for driver installations. Several users report troubleshooting steps such as rebooting the computer, resetting the control panel, and checking pin connections. Ultimately, a faulty USB-RS cable was identified as a common cause of connection failures.
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FAQ

TL;DR: To connect DLOADX to an INTEGRA 128WRL, remember there are 2 different programming cables and enable Downloading; “VERSA cable and INTEGRA cable – these are TWO different cables.” [Elektroda, dariusz.bembenek, post #16827137]

Quick Facts

Who is this FAQ for, and what problem does it solve?

For installers and advanced users of SATEL INTEGRA 128WRL who can’t get DLOADX to connect. It summarizes the forum’s working fixes: correct cable selection, enabling Downloading, COM port checks, and when a faulty USB‑RS cable is the real culprit. [Elektroda, panda5008, post #16956124]

How do I make DLOADX connect to INTEGRA 128WRL via RS quickly?

  1. Use the white INTEGRA cable and connect to the board’s RJ socket.
  2. Enter service mode, then Service → Downloading → Run DWNL‑RS.
  3. In DLOADX select the correct COM port, then connect. If it fails, reseat the RJ and retry. [Elektroda, dariusz.bembenek, post #16827137]

Which cable do I need: VERSA or INTEGRA?

Use the INTEGRA programming cable. The VERSA and INTEGRA cables are different, and the wrong one prevents communication. Quote: “VERSA cable and INTEGRA cable – these are TWO different cables.” [Elektroda, dariusz.bembenek, post #16827137]

DLOADX shows a green COM icon but won’t connect. What does green mean?

Green means the COM port is available on your PC. It doesn’t confirm communication with the control panel. Reboot the PC, power‑cycle the panel if needed, then reconnect. This visual only indicates availability, not a successful link. [Elektroda, michualex, post #16951399]

What should I check on the physical connection?

Confirm the RJ plug sits firmly in the panel socket, verify the PC’s COM number in Device Manager, and meter the cable for continuity per the wiring guide. Loose RJ seating is a common cause of failures. [Elektroda, --MaR--, post #16868158]

How do I enable the panel for programming with DLOADX?

Enter service mode, then enable Downloading and start DWNL‑RS from the keypad. Without this, the link will never establish. This is mandatory on INTEGRA panels and must be triggered each session. [Elektroda, dariusz.bembenek, post #16827137]

DLOADX still fails. What configuration items block the link?

Disable monitoring temporarily, ensure the control panel and computer IDs match, then stop and reselect the COM port in DLOADX. If issues persist, install or update the USB‑RS driver from the manufacturer’s site. [Elektroda, reweriko, post #16951583]

Can using the 5‑pin header damage my USB‑RS cable?

Yes. Connecting the USB‑RS 5‑pin plug to the panel’s 5‑pin header incorrectly can damage the adapter. If that happened earlier, your current RJ attempt may fail due to a bad cable. [Elektroda, dariusz.bembenek, post #16951697]

What was the actual fix in the forum case with persistent no‑link?

Replacing the USB‑RS cable solved it. After trying two control panels, matching IDs, and driver steps, the user reported the cable was the root cause. That single replacement ended the issue. [Elektroda, panda5008, post #16956124]

What is DLOADX in plain terms?

DLOADX is SATEL’s configuration and service software that connects to INTEGRA panels for programming and diagnostics over RS or network. It requires enabling Downloading and a correct RS cable to work reliably. [Elektroda, dariusz.bembenek, post #16827137]

How can I tell if my cable is wired correctly?

Check continuity against the official DB9F/RJ wiring and test with a meter. A mis‑wired or intermittent RJ plug often sits loose and breaks the link intermittently. Re‑crimp or replace if measurements fail. [Elektroda, --MaR--, post #16868158]

Any quick stat from this thread that helps troubleshoot?

Yes—one documented no‑communication case was fully resolved by swapping a faulty USB‑RS cable. If your setup mirrors this, test with another known‑good cable first. [Elektroda, panda5008, post #16956124]

I have service and admin codes. Do I still need to run Downloading?

Yes. Codes alone are not enough. You must enter service mode and explicitly start Downloading (DWNL‑RS) before starting DLOADX; otherwise, the panel won’t accept the connection. [Elektroda, dariusz.bembenek, post #16827137]

What if I see data LED activity on the adapter but DLOADX won’t connect?

LED activity can occur even without a valid session. Recheck IDs, stop monitoring, reseat RJ, and restart DWNL‑RS. If unchanged, suspect a faulty or previously damaged USB‑RS adapter. [Elektroda, panda5008, post #16951346]

Edge case: I tried another panel and still no link—what now?

When two panels fail with the same PC, focus on the cable and driver. Replace the USB‑RS cable and reinstall the driver, then test again after enabling Downloading. This fixed the reported case. [Elektroda, panda5008, post #16956124]

Where do I find the exact menu path to start RS Downloading on INTEGRA?

On the keypad, enter the service password, navigate to Downloading, and select Run DWNL‑RS. Ensure you use the INTEGRA cable for the RJ port before initiating. [Elektroda, dariusz.bembenek, post #16827137]
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