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Galaxy S8 Camera Focus Issue: Stuck in Normal Mode, Works in Safe Mode - Hardware Problem?

cyctrus741 3423 2
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16913869
    cyctrus741
    Level 3  
    Tomek Korban for me it may be a hardware problem. I wonder how to play it now. The camera is malfunctioning in the normal mode (not the blades), I switched to the safe mode and after a while everything returned to normal. I've been keeping my phone in safe mode for three days and it works fine. I think it's just a coincidence that in safe it works normally. Two, a light tap under the camera helps me to start sharpening and this indicates a hardware problem. I do not want to tell them on the hotline and on the website that it works in safe mode because they will stick to it and will reject my complaint. Three, I have recorded videos when the camera is malfunctioning only the videos are from the S8, now I can't capture the problem in safe mode. Has anyone met with a similar problem in the S8?
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  • #2 16914231
    rosak
    Car dashboards specialist
    I ran into this thread by accident - I have the same problem with my S8 +. Sometimes I wait a minute for it to hang up and start catching focus.

    https://youtu.be/lW0QoB5No0s
  • #3 16972569
    cyctrus741
    Level 3  
    I exchanged the phone at Guarda. After receiving a phone call from the courier, the problem repeated immediately after the first start, after a slight tap on the housing under the camera, the focus returned and so far the problem has not returned. Honestly, this is my first Samsung phone and I was very disappointed.
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