Payer Program Płatnik 10.01.001: Issues with Obtaining User Certificate & Authenticating Data

Hello! Could anyone of you deal with a user certificate in the Płatnik 10.01.001 program? Follow the guide:
http://www.zus.pl/firmy/program-platnik/poradnik/zmiany-w-obsludze-certificate-w-programie but I cannot obtain a user certificate and I cannot authenticate the data.
I go to the Transfer tab -> Electronic transfer settings -> Certificates -> User certificate -> Select -> but unfortunately there is no certificate to choose from as in the guide. Has any of you met with such a problem?


Regards,
Chris

It depends on which "provider" you have the certificate, and what windows, the appropriate software must be registered from your card in your windows (this activity has nothing to do with the payer, windows has a "warehouse" or more a list of certificates). Of course, to make it possible, especially on Windows older than 10, reader drivers, etc ...

The payer will not guess by itself to search the cryptographic card.
generally the whole sequence is best converted to Win10.

JacekCz wrote:

and what windows

Well, he didn't write. Looking at X it has W10.
As for the question in the subject, yes, I met. It took me 4 hours to make this "qualified signature" (?).
I did according to instructions in the email I received from the provider of the USB key (?).
Interestingly, the manual included items that were not in the program, because they concerned the program in a completely different version than that owned by the "lay" user.
The description included the use of the 3rd party program and, even more interestingly, downloading the certificate by ... ... a plug-in? For the browser, which worked only in IE, not in eg Firefox.
I was also groping 40% and I don't remember much about it ...
I remember that much. Good luck.

That will answer, on modern windows (i.e. from 7 inclusive) it never took me a significant time.
Although I confirm, it never identical with the instructions, because it could not. I need her "more or less" obey with some sense.

For the last time, what stopped me longer (fifteen minutes?), Until how blind I saw that there are two chronologically versions of the signature (this is correct, e.g. it decodes the letters written to the owner at that time). The payer took the wrong one, even this (indirectly, illegibly) signaled, but blindness.

Up to and including XP was more work, e.g. sensitivity to periodic update of root certificates, etc. ... it crossed with bank cards, digital tachograph, etc. ... but that's a thing of the past.

As for toys, in the form of USB it also probably is called a cryptographic card.

A colleague has a 95% problem with the presence of a certificate in the windows "certificate store", the payer has nothing to choose.
EDIT: over the years, there aren't even changes that you need to learn in Płatnik (roughly the same features for years), but there are changes deeply for the better in Windows, the old instructions are shooting a cannon fly.

Sorry for the trivial question, but where to get this certificate and how much does it cost on average? And one more thing, is this certificate necessary if I will personally send the printout to ZUS and not send it electronically?
I have Windows 10 32bit

Regards,
Chris

Krzysztof Gorski wrote:

is this certificate necessary if I will personally send the printout to ZUS and not send it electronically?

No, unless ... http://www.zus.pl/firmy/sposob-przekazyowania-dokumentow/forma-papierowa

Krzysztof Gorski wrote:

where to get this certificate and how much does it cost on average?

https://www.elektronicznypodpis.pl/
https://www.certum.pl/pl/cert_oferta_podpis_elektroniczny/

etc. etc.

Matuzalem wrote:

https://www.elektronicznypodpis.pl/

Now I remember everything:

safbot1st wrote:

I did according to instructions in the email I received from the provider of the USB key (?).

It looks like I don't need a user certificate to send a printout, not an electronic one. But I get a fatal error with DRA documents "The document has unconfirmed payer's details in ZUS", so with advice on the website ZUS I run "Update program components and payer data" I click "Get updates" and the message "Payer data is not current. Do you want to update the data?" and click "Yes" and I have the message "Error: User certificate not found", i.e. the circle closes.

Tell me your business situation, because apart from ZUS, which a small taxpayer (I think) can still submit on paper, electronic VAT comes in, and other obligations.
The scale of the problem is much greater than clicking something in the program. You do not think about the accounting office? It is impossible to learn this on the electrode.

In addition to the "qualified certificate", i.e. the card (paid PLN 200-300), it is still and partly can be used in contacts with ZUS (but not a treasury) free so-called "trusted profile", a service without hardware, i.e. PUA. Anyway, another "not very successful" implementation

Dozens of specific issues can be considered, appearing faster than you can write back. Eg "The document has unconfirmed payer details in the Social Insurance Institution" ... do you have the options switched to "manual mode"? Once, in this mode, the Payer did not require the check in question.

Maybe still for j.dz.g. after submitting the declaration for the first full month, if there are no changes, so-called "cloning of declarations" occurs ....

Click F8 then Ctrl + O and at the bottom of the first form in the item 'Range of data downloaded during insured files update' change the range from 'Full range' to 'No files update'. There will be no mistakes.