[Solved] Krups EA8250 Coffee Machine: Water Leak near Spouts, Warranty Claim, Factory Test Issue & Video

Hello, I bought a coffee machine and after a few coffees there was a leak near the spouts. I returned to the store - a warranty claim. After a few days, the coffee machine was returned to me and it was written that it was and is operational and that the device was sealed. I would like to add that after opening the new machine, there was coffee in the grinder and three coffees made. KRUPS wrote that these are tests to check the device at the factory. I am attaching a video, is it normal coffee machine operation?
[movie: bbb777cf77] https://filmy.elektroda.pl/32_1515350990.mp4 [/ movie: bbb777cf77]
After making two coffees, I have about 50 ml of beakers in a drainer.
Best regards and I am asking for professional answers.
VID_201801...180059.mp4 Download (59.04 MB) IMG_201801...180222.jpg Download (3.38 MB)

no, this is not normal operation. I have a similar coffee maker, but one of the previous models.
I suspect the leak is in the connection of the hoses from the brew unit to the spout tube.
Link to youtub, what the route of this hose looks like
https://www.youtube.com/watch?v=JzCUu04Wzp4

Claim the warranty and write to the krups company directly and attach a video

The case went to the spokesman, today I was at the guy who repairs such coffee machines, he showed me how the spout is built, I removed mine. Is it possible that the spout does not keep up to receive coffee from this white tube, because it looks like it after the traces of leakage. I attach photos.

Maybe some seal is missing there?

The spout must have some manufacturing defect, e.g. deformation.
Replacing it should help.

Today I removed the spout and unscrewed it,
I don't know what it should look like but I think it's ok
it is symmetrical, no straight channels
spreader, unless the channels are too narrow

Hello, I sent the video to the krups website and they had it sent
express

And it is obvious what I wrote in post No. 3

I wonder what they'll do once they've had it

Hello, I picked up the coffee machine, they replaced the spout with a new one, all chrome and it is still like in the movie. What to do with the coffee wrong?

Hello, the next replacement of the spout and the movies sent to the store continue.
The spokesman was poor, arranged in person

Hello coffee, the same de longhi coffee and everything
OK, I wonder what was wrong with the krups

Hello coffee, the same de longhi coffee and everything
OK, I wonder what was wrong with the krups

Added after 17 [hours] 26 [minutes]:

Finished topic I bought a new one