A few days ago I connected TomTom to my PC and tried to update content using MyDrive Connect.
I was unsuccessful in updating the map of Europe. After completion, the map had a damaged status, and the device only displayed the message: "No maps available. Reinstall your map or go to the TomTom store and buy a new one." After pressing OK. Nothing happens.
I found a description of a similar problem in the forum and tried to reset the device and delete MyDrive Connect pace, but subsequent attempts to repair the map were also unsuccessful. Today I decided to remove the damaged map and reinstall it. It turns out that the map in version 10.0 has a little over 7 GB, and on my device even after deleting everything that can be deleted there is only 5.4 free. Now, surprisingly, Connect validation works and tells me that there is no room for any of the available versions.
TomTom's tip is to buy an SD card. I bought it, put it in the device. The device cannot see the card because you need to format it first on the device.
And now I'm in an enchanted circle: I can't install the map because there is no card - I can't add the card because there is no map.
Does anyone have any idea how you can work around this problem?
I was unsuccessful in updating the map of Europe. After completion, the map had a damaged status, and the device only displayed the message: "No maps available. Reinstall your map or go to the TomTom store and buy a new one." After pressing OK. Nothing happens.
I found a description of a similar problem in the forum and tried to reset the device and delete MyDrive Connect pace, but subsequent attempts to repair the map were also unsuccessful. Today I decided to remove the damaged map and reinstall it. It turns out that the map in version 10.0 has a little over 7 GB, and on my device even after deleting everything that can be deleted there is only 5.4 free. Now, surprisingly, Connect validation works and tells me that there is no room for any of the available versions.
TomTom's tip is to buy an SD card. I bought it, put it in the device. The device cannot see the card because you need to format it first on the device.
And now I'm in an enchanted circle: I can't install the map because there is no card - I can't add the card because there is no map.
Does anyone have any idea how you can work around this problem?