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Tomtom 4EN52 Z1230 navigation stops at the logo after an unsuccessful update

MQKris 4110 12
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  • #1 17260078
    MQKris
    Level 8  
    The navigation connected to the computer hung up at 3% during the update and it remained like that for over an hour. After disconnecting, only the drum logo is activated and sometimes the navigation icon with 2 arrows in the shape of a circle appears on a blue background on the connected navigation computer. Is there any chance to revive this navigation?
    Thank you for your help.
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  • #2 17260271
    Sniezynka
    Level 33  
    A damaged map file on the SD card, activate the card by the installation program and reload the map.
  • #3 17260884
    MQKris
    Level 8  
    The navigation did not have an SD card. It crashed at 3% when updating NAVCORE from MyDrive Connect. After connecting to the computer, there is no additional disk in the manager.
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  • #5 17261656
    MQKris
    Level 8  
    The instruction on the Tomtom website doesn't help. I hold power for a long time but nothing shows up. After the standard turning on Navi, the picture below appears after a while. best regards

    Tomtom 4EN52 Z1230 navigation stops at the logo after an unsuccessful update
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  • #6 17261673
    Sniezynka
    Level 33  
    Does the navigation have an SD card slot?
    If not, try to press the ON button as you normally turn on the navigation when the navigation is on the tom tom log plus beep, press the ON button again and do not release until the DOS window appears. Then press the ON button 3 times and connect to the computer.
  • #7 17261687
    MQKris
    Level 8  
    Yes it has a MicroSD slot
  • #8 17261717
    Sniezynka
    Level 33  
    If the previous instruction does not help, you need to download the Navcore card and start navigating with the card, it should upload new files from the card itself.
    And very importantly, the navigation must be 100% charged otherwise it will not move.
  • #9 17261788
    MQKris
    Level 8  
    Where can I find the right navcore for this model?
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  • #11 17262007
    koala106
    Level 39  
    It will not do anything - on all devices supported by mydrive you will not launch navcore from the card. Contact the manufacturer by phone. They will help.
  • #12 17262049
    Sniezynka
    Level 33  
    If the navigation generates a ttgo.bif file on the card, it should be successful.
  • #13 17262095
    koala106
    Level 39  
    unfortunately it does not
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Topic summary

The TomTom 4EN52 Z1230 navigation device encountered a failure during a NAVCORE update, freezing at 3% and subsequently displaying only the drum logo. Users suggested troubleshooting steps, including checking for a damaged map file on the SD card, ensuring the device is fully charged, and attempting to access the DOS window by pressing the ON button multiple times. The absence of an SD card was noted, complicating recovery efforts. Instructions from the TomTom support website were found unhelpful, and users were advised to contact the manufacturer for further assistance. The generation of a ttgo.bif file on the card was mentioned as a potential indicator of successful recovery, but it was confirmed that this did not occur.
Summary generated by the language model.
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