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Unresponsive USB Ports on Lenovo Laptop with Intel Celeron N2840 2.16 GHz - Driver Update Queries

dsf11 3174 3
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16975703
    dsf11
    Level 5  
    Hello.
    I have a problem with the USB ports on a Lenovo laptop (CPU: Intel Celeron N2840 2.16 GHz, RAM: 4 GB). After connecting the mouse, USB flash drive etc. to the ports, they do not respond at all and this is definitely the fault of the USB ports, because the devices on other computers work. Maybe it's the drivers' fault, I don't know. But if so, how should I check and update them because I don't know much about this topic. Anyone have any idea? This is a very important matter because I have not been able to connect the pendrive to it (also the mouse) for a month, so I am asking for a detailed solution to the problem.
    Thanks in advance!
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  • #2 16975710
    miecho18
    IT specialist
    Upload a screen from the device manager.
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  • #3 16975725
    masterten
    Level 33  
    Check visually if any of the sockets has bent pins / short circuits.
  • #4 16976497
    elecol
    Level 11  
    Reinstall the drivers. If that doesn't help, the USB controller is most likely damaged
    The repair price is about PLN 150-200
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