Title: Troubleshooting DSL Connection Issues: Damaged Telephone Socket, Cable Colors & Wiring

Probably someone during cleaning got stuck harder on the can with telephone sockets on the wall and stopped flashing Orange DSL Internet. The problem only occurs in this can, because in a nest in another room is ok.

Generally, there are two sockets in a can, but I want at least one to work, because only one has ever worked.

Four cables come out of the socket:
- yellow
- red
- white
- green




There are 6 screws on the top of the can:
counting from the left:
- yellow cable is not connected anywhere (probably culprit)
- red goes to screw number 4
- white to screw No. 5
- green to screw No. 6



gray and white cables are connected from the wall:
- gray to screw No. 4 (together with red)
- white to screw No. 6 (together with green)




All that remains in the wall looks like this:



Could anyone help how to connect it to get it working again?

I will add that on the modem, some signal is after the ADSL diode after connecting the RJ11 to the socket blinks, but it does not synchronize, as confirmed by TPSA. In another room, from a different outlet, everything flashes.

Try to open a working can and then compare how it is connected there, then you will do the same in what does not work.

ruel wrote:

Four cables come out of the socket:
- yellow
- red
- white
- green

Red and green are the right pair. The middle two pins in the socket. A meter could be used. On the ADSL pair entering the house there is usually a constant (DC) voltage - tens of volts needed for a possible telephone. It would help.

So what are the other two cables from the can for? yellow and white?

There are so-called phones system, secretary-director, etc. using 4 wires, and this is a telephone socket. A regular telephone and ADSL modem work on two middle pins.

Same as above. In fact, it looks like it's well connected.
It would be useful to check where the cable is separated into cables for individual rooms.

There are so-called phones system, secretary-director's, etc. using 4 wires, which you write nonsense I have never heard of such phones and the yellow and white or black cables are used to connect German-made cameras, the camera is connected to the extreme RJ11 contacts

Moderated By jimasek:

The presented sockets are universal sockets so they can work with system telephones as well as other standards, e.g. ISDN, PSTN etc.
3.1.11. Do not send messages that add nothing to the discussion. They are misleading, dangerous or do not solve the user's problem.

As the moderator wrote, two pairs are often used. Here is, for education, a more accurate description of e.g. the XDP hybrid line:
eXtra Device Port - two-pair lines (containing analog pair and digital pair) in Panasonic digital control panels of the KX-TDxxxx series (KX-TDA15, KX-TDA30, KX-TDA100, KX-TDE100, KX-TDA200, KX-TDE200, KX-TDA600 , KX-TDE600, KX-TD1232, KX-TD816, KX-TD612, KX-TD208) and KX-NCP (KX-NCP500, KX-NCP1000), to which you can connect: ordinary analog cameras (same as for the INTERNAL LINE) ANALOGUE), Panasonic hybrid system phones KX-T70xx, KX-T7130 series (two-pair connection) or digital system cameras and consoles KX-T72xx series as well as KX-T74xx and KX-T75xx (one pair connection using only a digital pair). It can be assumed that this is an internal line that contains two independent numbers: analog and digital. Analogue and digital cameras can have the same or different extension numbers in the system.

From the photo you can see that the signal comes in white-gray pair. connect this pair into a socket with green and red veins (middle pins).
After connecting the modem should speed.
You don't care about the rest of your life.

@U.P.

ruel wrote:

- gray to screw No. 4 (together with red)
- white to screw No. 6 (together with green)

That's how it's connected.

sylweksylwina wrote:

That's how it's connected.

Well, it looks like something previously damaged. As I mentioned, a meter would be useful. Not the colors are conductive, but the copper wires. If someone broke, we will not solve the pictures.