[Solved] NC+ Satellite Frequency Settings Problem in Germany: Missing H Polarity Channels & Module Issues

Hello. I have a problem with the correct frequency settings from N I am in DE the tenant installed satellite dish set on a hot bird and astroke as if everything is ok, however, I do not have any channels on the polarity H on V are all so I do not have TVP 1 HD, Canal +: movie , TV series, family, etc., each time the TV is turned on, the module has a problem with running, the colleague has a polsat decoder and the same. I tried to change the settings but it did not help, I do not know if the antenna is badly set or I am doing something wrong.

Added after 6 [minutes]:

In the instructions from the n-ka it is written that the frequency must be 11449 MHz FEC value - 3/4, unfortunately, strength 100% quality 0% as I change the FEC to 2/4 is great but it starts to search for channels and interrupts, message: no found channels.

laik77 wrote:

I do not know if the antenna is badly set or I am not doing something

You will not do anything.
A damaged converter or multi.
I might add.
Or a fused combination of them.

Everything is newly installed by the technician so he doubts that the damaged tenant is an older engineer, he is in perfect condition, just in case I have printed all the reception parameters of the Polish programs with the antenna assembly instructions, he said that the company will come again and check.

laik77 wrote:

Everything is newly installed by the technician so he doubts that

Why this topic?
The concept of any you have and measuring equipment?

And this is not a help forum? The German technicians know everything best, not effectively, and I was not sure either, so I asked politely. No, I do not have the equipment, I have a little idea but I can not see it, that's why I founded the topic but I can see that they are smart and experts, but I can not pay for free, unfortunately I do not see the deposit account. It used to be different here! I close the topic

laik77 wrote:

German technicians know everything

It works?

laik77 wrote:

that they are smart and experts here

Who are you? Expert?

laik77 wrote:

installed by a technician so he doubts that it's damaged

I assumed in advance that the technician is a technician who knows his job, the second is that for the majority of Germans, foreigners are half-witches, so what I know and I will discuss with them, they said that ready in my tv they would not see anything they said they had to work.

mihal2002 wrote:

do you have a TVSAT terminal final? If so, skip the cable before the socket.

It's 18V lets go and 14V blocks?

No, vice versa.

In the settings I can still change the Power LNB: 14 / 19V and switched off tomorrow I'm trying because I do not have such terminals to connect two wires, unscrewed the socket that still has a radio and terrestrial TV input but there comes only one cable from the TV sat

mihal2002 wrote:

laik77 wrote:
but there is only one cable from the satellite TV

Normal. That's why I wrote to avoid it.

This cord? Are you nuts.
What does the socket have to do with it? one voltage releases and the other blocks?

I am sorry to omit the slot nothing has changed.

laik77 wrote:

I am sorry to omit the slot nothing has changed.

You have to have an idea what you are doing.