[Solved] White Spots on HP EliteBook 850 G2 Monitor: Causes, Solutions, and Probability of Pixel Damage

Hello,
during the transaction it came out that the laptop I bought has small white spots on the monitor. I only have pictures.


I would like to know what could be the reason for them? Is it possible to fix it without replacing the matrix and most importantly what is the probability if the above spots will enlarge or bad pixels will form in this place.

Greetings.

Hello!
The cause of these spots is most likely a matrix malfunction, but to be sure, connect an external monitor to your laptop and check if the external monitor also has these spots?
Then you will be sure if the matrix or something else is to blame.

In your next post, also write what resolution is the matrix, is it full HD or other? Also, state whether there is a separate graphics card in the laptop.
We will combine further.

Rather, you will not do anything sensible with it. Replacement of the matrix. And the cause was probably point pressure on the matrix in areas of discoloration.

The problem is that I don't have the laptop yet. The owner worked in dockstation on an external monitor and before shipping only noticed this problem after reinstalling the system (the wallpaper changed - then it was noticed). I only have the pictures in my possession. The screen is 15.6", 1920 x 1080 matte. The graphics card is AMD Radeon R7 M260.

I haven't made up my mind whether to take a risk and buy it, despite the discount (100zł), or whether it will bother me a lot during work. Although my biggest concern is whether it will get worse, in which case the discount will not compensate me for the cost of replacing the matrix.

I'm counting on help, thank you in advance for your advice.

be-be wrote:

In your next post also write what resolution is the matrix, is it full HD or other? Also, state whether there is a separate graphics card in the laptop.
We will combine further.

What is the significance of the matrix resolution and the graphics card in this case?
It is clear that this is damage caused by pressure in these areas.
It will not enlarge.

I don't know what programs you'll be working in, but I think it shouldn't interfere with your work too much.

This white is the rot on the matrix, often when you press something for a long time it can do so.
For example, in Lenovo it was common from the trackpoint or keyboard.
In HP I do not know from what it could do so.
I'm sure it will neither disappear nor fix itself, but I would look at whether the keys accidentally press the matrix, because over time it can get worse, including bad pixels, and this can sometimes be more annoying.

Colleague premob4 asks why I need to know about the resolution - I answer:
Because on it depends the possible price of the matrix, if it is not full HD it is possible to buy a glossy one for 150 zł. In this way you can console the colleague asking the question

Why do I need to know about the graphics card - I answer:
Because switching to the system graphics card will give the answer whether it does not make problems Radeon R7 M260. In addition, it can be some indication at a time when, for example, the questioner will not have the ability to connect this computer to an external monitor.

scorpionx Unfortunately, colleague miwi is most likely correct and the matrix will need to be replaced. I've repaired two such failures myself in an EliteBook. Uncle google says that such a matrix is a cost of approx: PLN 236. Replacement is somehow not very complicated.

I would not replace it ...
Buying a matrix in good condition is not such a hop .... and also not every matrix will work.
Matrix replacement may be easy for someone who does what every day .... or at least has a knack for it.
Otherwise, we can spoil more than repair.

We don't know if colleague scorpionx has a matrix? I assumed that since he is asking about such things - he has.
I quoted the cost of a new matrix - I would not recommend anyone to install a used one.

Because this series of laptops is made of poor quality plastic, practically any attempt to move the computer by grabbing the monitor ends up damaging the matrix. Spots are still a small problem anyway, the next symptoms will not be dead pixels, but rather image shaking or flickering somewhat similar to what was seen on analog TV when the program was not well tuned, as further connections are damaged. Until eventually it will be impossible to use the matrix of the laptop.

If I were a colleague, I would seriously consider whether this purchase makes sense?

Unfortunately, but I do not have the knack and would not undertake to replace the matrix myself also there would be an additional cost of installation. And as for the matrix, of course, only a new one comes into play.

edit: Well, I'm just thinking hard whether I won't regret the decision later, so I'm counting on you and your personal opinion whether it's worth buying and taking that risk which involves possible further problems with the matrix.

I would leave it as is....
You go to some "service" they will plow you for cash .... and the results can be different ....

Thank you for your help
I bargained and purchased this laptop. The flaw in reality is not so tragic, you can get used to it.