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Internet Issues Post-System Format: Browser Inaccessibility Despite Successful Driver Installation

Buuumbolok 10239 16
Best answers

How can I fix a browser that cannot connect to the internet after reinstalling Windows, even though the network works for other programs?

Update the system to SP3 and run a full Internet repair tool; in the thread, that combination fixed the browser connection problem [#17075315] [#17075338] The troubleshooting also showed that basic network access existed because ping to a server worked, but browsers still could not load sites [#17074934] [#17074969] [#17074978] One reply suggested checking FRST logs and removing extras such as DriverPack Notifier, DriverToolkit, and Yahoo! Companion, then using FRST’s Repair function [#17075065] [#17075135] The same reply noted that missing system updates on outdated XP could cause the issue, so installing a fully updated system is recommended [#17075135]
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  • #1 17074889
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    Hello . As in topic, I have a problem with the Internet. After formatting the system and installing the drivers, my browser doesn't work. But the driver supplement program normally received internet access. What to do with this ? Already tried to change dnsy and set automatic but it did not help. I have automatic LAN settings without using a proxy and it doesn't work either.
    Attachments:
    • Internet Issues Post-System Format: Browser Inaccessibility Despite Successful Driver Installation 15200009118411093395335.jpg (1.74 MB) You must be logged in to download this attachment.
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  • #2 17074934
    darodm93
    Level 11  
    Posts: 110
    Help: 2
    Rate: 17
    Check the date on your computer.
    check ping to server: run -> CMD -> ping www.wp.pl -t
  • #3 17074952
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    darodm93 wrote:
    Check the date on your computer.
    check ping to server: run -> CMD -> ping www.wp.pl -t
    the date is correct.
    Ping;
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  • #4 17074958
    krzysiozak
    Level 40  
    Posts: 6572
    Help: 508
    Rate: 1140
    You forgot to add at the end: "- t"
    To exit it press Ctrl-C
  • #5 17074967
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    I added -t and it has been going like this for 5min Internet Issues Post-System Format: Browser Inaccessibility Despite Successful Driver Installation
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  • #6 17074969
    krzysiozak
    Level 40  
    Posts: 6572
    Help: 508
    Rate: 1140
    To exit from it press Ctrl-C.
    It looks like you have access to the network.
  • #7 17074978
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    Internet Issues Post-System Format: Browser Inaccessibility Despite Successful Driver Installation

    Added after 52 [seconds]:

    Yes, there is network access but no browser can connect. Still the same mistake
  • #8 17074985
    krzysiozak
    Level 40  
    Posts: 6572
    Help: 508
    Rate: 1140
    What browsers have you tried out?
    What pages are you trying to access?
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  • #9 17074995
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    krzysiozak wrote:
    What browsers have you tried out?
    What pages are you trying to access?

    Internet Explorer, Mozilla, Chrome. I tried various websites wp, Google, fb. And nothing works, but for a change, e.g. bing.com works.
  • #11 17075108
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    Kolobos wrote:
    Include in the attachment the logs from scanning from FRST (Frst.txt and Addition.txt):
    http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
    Attachments:
    • Addition.txt (19.24 KB) You must be logged in to download this attachment.
    • FRST.txt (172.3 KB) You must be logged in to download this attachment.
  • #12 17075135
    Kolobos
    IT specialist  
    Posts: 85152
    Help: 17158
    Rate: 10418
    Are you connecting via wifi?
    After changing dnsow to 8.8.8.8 and 8.8.4.4 something changes?

    Uninstall:
    DriverPack Notifier
    DriverToolkit version 8.5.1.0
    Yahoo! Companion

    Next to frst.exe, create the Fixlist.txt file with the contents:
    HKLM \ ... \ Run: [DriverPack Notifier] => C: \ Program Files \ DriverPack Notifier \ DriverPackNotifier.exe [258560 18/12/2015] ()
    HKU \ S-1-5-21-842925246-2147024339-725345543-1004 \ ... \ Run: [MSMSGS] => C: \ Program Files \ Messenger \ msmsgs.exe [1667584 2004-08-04] (Microsoft Corporation)
    HKU \ S-1-5-21-842925246-2147024339-725345543-1004 \ ... \ Run: [DriverToolkit] => C: \ Program Files \ DriverToolkit \ DriverToolkit.exe [1310576 2017-05-15] (Megaify Software Co., Ltd.)
    HKLM \ Software \ Microsoft \ Internet Explorer \ Main, Start Page = hxxp: //www.yahoo.com
    HKLM \ Software \ Microsoft \ Internet Explorer \ Main, Search Page = hxxp: //www.microsoft.com/isapi/redir.dll? Prd = ie & ar = iesearch
    HKLM \ Software \ Microsoft \ Internet Explorer \ Main, Default_Page_URL = hxxp: //www.microsoft.com/isapi/redir.dll? Prd = ie & pver = 6 & ar = msnhome
    HKLM \ Software \ Microsoft \ Internet Explorer \ Main, Default_Search_URL = hxxp: //www.microsoft.com/isapi/redir.dll? Prd = ie & ar = iesearch
    HKLM \ Software \ Microsoft \ Internet Explorer \ Main, Local Page =% SystemRoot% \ system32 \ blank.htm
    HKU \ S-1-5-21-842925246-2147024339-725345543-1004 \ Software \ Microsoft \ Internet Explorer \ Main, Start Page = hxxp: //google.pl/
    HKU \ S-1-5-21-842925246-2147024339-725345543-1004 \ Software \ Microsoft \ Internet Explorer \ Main, Search Page = hxxp: //www.microsoft.com/isapi/redir.dll? Prd = ie & ar = iesearch
    HKU \ S-1-5-21-842925246-2147024339-725345543-1005 \ Software \ Microsoft \ Internet Explorer \ Main, Start Page = hxxp: //www.yahoo.com
    URLSearchHook: HKU \ S-1-5-21-842925246-2147024339-725345543-1004 - Microsoft Url Search Hook - {CFBFAE00-17A6-11D0-99CB-00C04FD64497} - C: \ WINDOWS \ system32 \ shdocvw.dll (Microsoft Corporation )
    URLSearchHook: [S-1-5-21-842925246-2147024339-725345543-1005] NOTE => No default URLSearchHook
    HKLM \ SOFTWARE \ Microsoft \ Internet Explorer \ AboutURLs, Tabs: "" DefaultScope - no value
    BHO: Yahoo! Companion BHO -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> C: \ Program Files \ Yahoo! \ Companion \ Installs \ cpn0 \ ycomp5_6_0_1.dll [2005-04-13] (Yahoo! Inc.)
    Toolbar: HKLM - & Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C: \ Program Files \ Yahoo! \ Companion \ Installs \ cpn0 \ ycomp5_6_0_1.dll [2005-04-13] (Yahoo! Inc.)
    Toolbar: HKU \ S-1-5-21-842925246-2147024339-725345543-1004 -> & Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C: \ Program Files \ Yahoo! \ Companion \ Installs \ cpn0 \ ycomp5_6_0_1.dll [2005-04-13] (Yahoo! Inc.)

    In FRST, select Repair.

    You are missing updates to the system, in conjunction with outdated XP may cause a problem, you should install the system with all updates integrated with the media.
  • #13 17075265
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    Still unchanged

    Added after 35 [seconds]:

    Still unchanged
  • #14 17075284
    Kolobos
    IT specialist  
    Posts: 85152
    Help: 17158
    Rate: 10418
    Can you download WU updates or not?
  • #15 17075309
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    Kolobos wrote:
    Can you download WU updates or not?
    I can download a file on my phone and transfer it to a computer
  • Helpful post
    #16 17075315
    Kolobos
    IT specialist  
    Posts: 85152
    Help: 17158
    Rate: 10418
    Preferably Sp3 but it is over 300MB, it may require other updates.
  • #17 17075338
    Buuumbolok
    Level 7  
    Posts: 16
    Rate: 3
    Kolobos wrote:
    Preferably Sp3 but it is over 300MB, it may require other updates.
    I will download soon

    Added after 1 [hours] 4 [minutes]:

    Kolobos wrote:
    Preferably Sp3 but it is over 300MB, it may require other updates.
    sp3 + complete repair Internet (some program) helped
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Topic summary

✨ The discussion revolves around a user experiencing internet connectivity issues after formatting their system and installing drivers. Despite successful driver installation and network access indicated by ping tests, web browsers (Internet Explorer, Mozilla Firefox, Chrome) fail to connect to most websites, with only some like bing.com working. Suggestions include checking system date, verifying browser functionality, changing DNS settings to Google's public DNS (8.8.8.8 and 8.8.4.4), and uninstalling certain software (DriverPack Notifier, DriverToolkit, Yahoo! Companion). The user ultimately resolved the issue by downloading Service Pack 3 (SP3) and performing a complete internet repair using a program.
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FAQ

TL;DR: On XP after a clean format, if browsers fail, "Preferably SP3" is advised; SP3 is over 300 MB. Fix by installing SP3, running an Internet repair, testing DNS (8.8.8.8/8.8.4.4), and removing driver-bundle add-ons. This FAQ helps XP users restore web access. [Elektroda, Kolobos, post #17075315]

Why it matters: It gives a fast, proven path to restore browsing on a freshly formatted XP machine.

Quick Facts

Why do my browsers not open websites after formatting Windows XP, even though ping works?

The helper identified an unpatched XP as the cause. “You are missing updates to the system.” Browsers can fail while ping still works when the OS lacks critical updates and fixes. Install XP Service Pack 3 and ensure updates are integrated or applied. This restores web components and compatibility so browsers can negotiate modern sites. Remove questionable add-ons first, then retest. [Elektroda, Kolobos, post #17075135]

How do I verify basic connectivity from XP?

Open Start > Run, type cmd, press Enter. Run: ping www.wp.pl -t to watch continuous replies. Stop the test with Ctrl-C. Successful replies confirm network connectivity, so focus next on DNS, proxies, or OS/browser components. [Elektroda, krzysiozak, post #17074958]

How do I change DNS to Google Public DNS and test?

Set DNS to 8.8.8.8 and 8.8.4.4, apply the change, then retry websites. If pages load, your previous DNS was the issue. If not, continue with updating XP and cleaning add-ons. [Elektroda, Kolobos, post #17075135]

Which browsers and sites failed in this case?

The user reported Internet Explorer, Mozilla, and Chrome could not load sites, while bing.com worked. That’s 3 of 3 browsers failing, indicating OS-level or DNS issues rather than a single-app fault. [Elektroda, Buuumbolok, post #17074995]

What finally fixed the browsing issue here?

Installing Windows XP Service Pack 3 and running a “complete Internet repair” resolved site access. How-To: 1. Obtain the XP SP3 installer offline. 2. Install SP3 and reboot. 3. Run an Internet repair utility, then retest in the browser. [Elektroda, Buuumbolok, post #17075338]

How do I remove DriverPack Notifier, DriverToolkit, and Yahoo! Companion?

Open Add/Remove Programs and uninstall DriverPack Notifier, DriverToolkit, and Yahoo! Companion. Then prepare a FRST Fixlist and run Repair to clean startup hooks and browser helpers. This reduces interference that can block or hijack web traffic. [Elektroda, Kolobos, post #17075135]

How do I run FRST with a Fixlist to repair startup and browser hooks?

Place Fixlist.txt in the same folder as FRST.exe. Launch FRST and choose the Repair/Fix action. Wait for completion and review the generated logs to confirm items were removed. Reboot and test browsing again. [Elektroda, Kolobos, post #17075135]

Can I download SP3 if I can’t browse on the PC?

Yes. Download the installer on your phone or another computer and transfer it to the XP machine. Use USB storage to move the file, then install and reboot. [Elektroda, Buuumbolok, post #17075309]

Why does one site load while others don’t?

That pattern indicates partial connectivity and compatibility issues on unpatched XP. Update the system first and retest after setting known-good DNS. If browsing returns, the root cause was missing updates. [Elektroda, Kolobos, post #17075135]

Changing DNS didn’t help—what next?

In this case, switching DNS and using automatic settings did not restore browsing. Proceed to update XP to SP3 and remove add-ons, then test again. This sequence addressed the underlying issue. [Elektroda, Buuumbolok, post #17074889]

Is this specific to Windows XP?

Yes. The thread addresses Windows XP, and the helper warned that outdated XP can cause browsing problems. Install the system with all updates integrated to avoid these failures. [Elektroda, Kolobos, post #17075135]

Should I try Windows Update before using offline installers?

Yes. First check whether Windows Update works from the system. If it fails, use the offline SP3 installer method described in the answers above. [Elektroda, Kolobos, post #17075284]
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