[Solved] Screen Brightness Adjustment Issue on Dell Inspiron N5040 with Intel HD Graphics 8.15.10.2900

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#1 17184627 23 Apr 2018 21:30

Anonymous Anonymous

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Post #1
17184627 23 Apr 2018 21:30

Today something broke unexpectedly and I can't adjust the brightness of the screen. The screen is dark and I cannot brighten it. Rolling back the previous driver didn't help, and when I wanted to update from Device Manager, I got a message that the system detected that the driver was up-to-date.

Graphics: Intel HD Graphics 8.15.10.2900
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#2 17184888 23 Apr 2018 23:25

lisek lisek

Service technician RTV

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Post #2
17184888 23 Apr 2018 23:25

Quote:
The screen is dark and I cannot brighten it.

Highlight the lamp on the side, see if you have the image content under this "darkness"> eg Win desktop
What do you have after other exits?

ps
Dell Inspiron N5040 (platform 48.4IP01.011 UMA MB 10263-1)
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#3 17185102 24 Apr 2018 08:13

Anonymous Anonymous

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Post #3
17185102 24 Apr 2018 08:13

But it wasn't that it was completely dark, just that I just couldn't make it brighter.

After rebooting, the screen is very bright and I cannot dim it.
#4 17185162 24 Apr 2018 08:55

lisek lisek

Service technician RTV

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Post #4
17185162 24 Apr 2018 08:55

This is what it is like in the end?

x you write that dark, now that very bright ????????????
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#5 17185182 24 Apr 2018 09:08

Matuzalem Matuzalem

Level 43

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Post #5
17185182 24 Apr 2018 09:08

If it is Windows 10, and "yesterday" update was downloaded, the symptom may be due to it. In this case, you can try to roll back the previous driver versions.
If the system is different, then also in this case changing / reinstalling the driver will not hurt.
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#6 17185413 24 Apr 2018 11:38

Anonymous Anonymous

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Post #6
17185413 24 Apr 2018 11:38

The problem appeared after the update of the dozen. I will try with the latest drivers, downloaded from the manufacturer.

Added after 2 [minutes]:

lisek wrote:
This is what it is like in the end?

x you write that dark, now that very bright ????????????

After reboot. he got bright.
#7 17185898 24 Apr 2018 16:18

matixxx66 matixxx66

Level 9

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Post #7
17185898 24 Apr 2018 16:18

Recently, when installing a new Windows, I had it too, but I have dell 5010 I downloaded ati drivers from della and everything worked
#8 17186044 24 Apr 2018 17:23

Anonymous Anonymous

Level 1

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Post #8
17186044 24 Apr 2018 17:23

I can't install the latest drivers from Intel for the graphics card because I have the message "This system does not meet the minimum requirements (...)".
#9 17186058 24 Apr 2018 17:29

matixxx66 matixxx66

Level 9

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Post #9
17186058 24 Apr 2018 17:29

Did you try on Dell's side?
#10 17186075 24 Apr 2018 17:36

Anonymous Anonymous

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Post #10
17186075 24 Apr 2018 17:36

No, I'll try.
#11 17188849 26 Apr 2018 08:14

Anonymous Anonymous

Level 1

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Post #11
17188849 26 Apr 2018 08:14

Dell's drivers also don't work.

I can only change the brightness when starting my computer when the Dell logo appears.
#12 17192838 28 Apr 2018 15:45

Anonymous Anonymous

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Post #12
17192838 28 Apr 2018 15:45

Will someone help?
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Topic summary

The user is experiencing an issue with screen brightness adjustment on a Dell Inspiron N5040, specifically with Intel HD Graphics driver version 8.15.10.2900. Initially, the screen was too dark, and after a reboot, it became excessively bright with no ability to dim it. The problem arose after a Windows 10 update, and attempts to roll back the driver were unsuccessful. The user also faced difficulties installing the latest Intel drivers due to system compatibility issues. Suggestions included reinstalling drivers from Dell and checking for updates, but the user reported that Dell's drivers did not resolve the issue. The brightness can only be adjusted during the boot process when the Dell logo appears.
Summary generated by the language model.